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https://www.gmc-uk.org/-/media/documents/Vexatious_complaints_final_March_2017.pdf_69839920.pdf
The GMC also has a policy that aims to tackle unreasonable behaviour by those using the GMC’s services which may help in deciding if a complaint is vexatious as a result of the manner in which it is being made. Otherwise manifestly unreasonable If a complainant has made numerous unsubstantiated complaints against the GMC, its
https://www.bmj.com/rapid-response/2011/11/02/gmc-and-vexatious-complaints
referrals to the GMC or GMC investigations, I do feel the pendulum has swung too far and many good doctors are frightened of the GMC and this is counter productive for the profession, professional regulation and for patient safety. Going through any complaints is a daunting experience for any doctor.
https://www.gmc-uk.org/concerns/raise-a-concern-about-a-doctor
How to raise your concern about a doctor or refer yourself. Select the profile that fits you and follow the steps.
https://www.bmj.com/content/324/7330/167.2
Jan 19, 2002 · EDITOR—A letter in GMC News asked what the General Medical Council's strategy was for dealing with frivolous complaints.1 It generated a far from reassuring reply2 that is at odds with what the NHS ombudsman believes is needed.3 The time taken for most complaints to be dealt with is already a matter for concern, and doctors increasingly face suspension by their employer when under ...Cited by: 10
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1122077/
Jan 19, 2002 · We accept that a complaint can often be classified as frivolous only after careful scrutiny. However, multiple complaints by a small vocal pressure group are vexatious rather than frivolous, so more easily recognised; the law has long known how to deal with vexatious litigants, but, unfortunately, the GMC seems to lack any such mechanism.Cited by: 10
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4947769/
In the UK the General Medical Council (GMC) sets clinical and behavioural standards for doctors and has the power to impose sanctions when these are not met. ... /BMA even when the complaints are clearly vexatious is so passive this made me feel helpless so I took independent legal advice. ...Cited by: 10
https://www.researchgate.net/publication/11559982_GMC_must_recognise_and_deal_with_vexatious_complaints_fast
GMC must recognise and deal with vexatious complaints fast Article in BMJ Clinical Research 324(7330):167-8 · February 2002 with 36 Reads How we measure 'reads'Author: Harvey Marcovitch
https://www.researchgate.net/publication/40707086_GMC_must_recognise_and_deal_with_vexatious_complaints_fast
Download Citation On Jan 19, 2002, F Bamford and others published GMC must recognise and deal with vexatious complaints fast Find, read and cite all the research you need on ResearchGate.
http://europepmc.org/articles/PMC1122077/
We accept that a complaint can often be classified as frivolous only after careful scrutiny. However, multiple complaints by a small vocal pressure group are vexatious rather than frivolous, so more easily recognised; the law has long known how to deal with vexatious litigants, but, unfortunately, the GMC seems to lack any such mechanism.
https://democracy.thanet.gov.uk/documents/s1918/Annex%201%20-%20Guidance%20on%20unreasonable%20persistent%20or%20Vexatious%20Complainants.pdf
complaints with the authority and, at the same time, with a Member of Parliament/a councillor/the authority’s independent auditor/the Standards Board/local police/solicitors/the Ombudsman. 2.2.16 Combinations of some or all of these. 2.3 Complaints may be …
https://www.ombudsman.org.uk/making-complaint
Complaints about UK government departments and agencies in 2017-18 Ignoring the alarms: How NHS eating disorder services are failing patients; Maintaining momentum: driving improvements in mental health care; Performance against our Service Charter 2017/18 Quarter 2 (July to September 2017)
https://gmcuk.wordpress.com/2018/02/09/our-response-to-bapios-open-letter/
Feb 09, 2018 · Our response to BAPIO’s open letter on the Dr Bawa-Garba case. Date: 09/02/2018 ... taken steps to make sure that whistleblowers are better protected and that our processes help minimise the number of vexatious complaints made about doctors who speak up. ... At the GMC we will review any referral of a doctor with a whistleblowing history ...
https://www.alsmndalliance.org/wp-content/uploads/2017/09/Policy-7-Habitual-and-Vexatious-Complainants.pdf
POLICY NUMBER: 7 Habitual and Vexatious Complainants Introduction: This policy is intended to assist in identifying and managing persons who seek to be disruptive to the International Alliance of ALS/MND Associations (“the Alliance”), its staff, Directors or Members …
https://medicopartners.com/recent-blogs/gmc-receives-9140-complaints-about-doctors.html
GMC Receives 9,140 Complaints About Doctors. As per Pulse report, the ratio of doctors has fallen to the lowest level. GMC chief executive Charlie Massey was noted saying, "this followed the regulator's adoption of a more discerning approach to which cases are progressed to the investigation".
https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
NHS England. For complaints about services other than those commissioned by NHS England, please refer to the complaints service of the provider concerned. 5 Who can make a complaint A complaint may be made by the person who is affected by the action, or it may be made by a person acting on behalf of a patient in any case where that person:
https://ajp.com.au/news/vexatious-complaints-few-but-hit-hard/
Quantify the incidence of vexatious complaints and their impacts. Align management of vexatious complaints with overarching principles of fair, just, efficient and effective complaints-handling. Adopt a proactive institutional approach which recognises that managing vexatious complaints is an inevitable part of complaints-handling work.
https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
May 04, 2017 · Complaints about something that has previously been complained about and resolved. Complaints alleging that a public body failed to comply with a request for information under the Freedom of Information Act 2000. Complaints about non-NHS funded care provided solely by the independent sector, which has its own procedures.
https://www.mddus.com/resources/resource-library/risk-alerts/2013/march/serial-complainers
Mar 28, 2013 · In its complaints policy, NHS Scotland states that complainants may be considered to be habitual or vexatious if they display two or more of the following behaviours: • Persist in pursuing a complaint where the NHS complaints procedure has been fully and properly implemented and exhausted.
http://helpmeinvestigate.com/health/2012/02/16/how-does-the-general-medical-council-work/
Vexatious complaints. Conversely, the GMC receives many vexatious complaints, and it has been criticised by Professionals Against Child Abuse for its alleged failure to deal with them effectively. The GMC offers guidance on vexatious complaints and the subject was also raised in R v General Medical Council Pal 2009*, ...
https://www.hospitaldr.co.uk/blogs/hcsa/whistleblowing-dealing-with-the-vexatious-complainant
Whistleblowing: managing vexatious complaints. By Stephen Campion - January 7th, 2012 . I like David Drew’s idea of presenting a whistleblower with an award where concerns have been properly upheld. But I am not sure I agree with him that the numbers of vexatious or malicious allegations are rare. ... Reaction to the GMC’s The State of ...
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