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http://www.legislation.gov.uk/uksi/2009/309/contents/made
These Regulations make provision for complaints made on or after 1st April 2009 in relation to local authority social services and the National Health Service. These Regulations make provision for complaints made on or after 1st April 2009 in relation to local authority social services and the National Health Service. ... Complaints (England ...
http://www.legislation.gov.uk/uksi/2009/309/pdfs/uksi_20090309_en.pdf
—(1) These Regulations may be cited as the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. (2) These Regulations, except for regulations 2(3) and 11, come into force on 1st April 2009. (3) Regulations 2(3) and 11 come into force on 1st April 2010.
https://www.scie.org.uk/publications/guides/guide15/complaints/socialcarecomplaints.asp
The Local Authority Social Services and National Health Service Complaints (England) (Amendment) Regulations 2009. The regulations provide a framework for those handling a complaint relating to a local authority’s social care functions - this includes directly provided services and independent services provided through commissioning. The ...
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance ... about independent NHS complaints advocacy services in your area. Contact your local citizens’ advice bureau for support with complaints about the NHS, social services ...Author: Department of Health And Social Care
https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
complaints made about our services and the way in which they are commissioned. In doing so, it meets the requirements of the Local Authority Social Services and National Health Service Complaints [England] Regulations (2009), conforms to the NHS Constitution and …
http://www.cddlmc.org.uk/wp-content/uploads/2011/09/MPS-NHS-Complaints-Guidance.pdf
The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 oblige NHS organisations to have arrangements in place to deal with patient complaints. These arrangements must comply with the Regulations (see page 6). The NHS Constitution sets out the following rights for patients:
https://www.dentalprotection.org/uk/articles/the-nhs-complaints-regulations
The Local Authority Social Services & NHS Complaints (England) Regulations 2009 came into force on 1 April 2009 and introduced a revised procedure for the handling of complaints by local authorities, in respect of complaints about adult social care, and by NHS bodies, primary care providers and independent providers in respect of provision of NHS care.
https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
May 04, 2017 · The NHS and social care complaints procedure was introduced in England on 1 April 2009. The local resolution stage is governed by the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009.
https://www.medicalprotection.org/docs/default-source/pdfs/Booklet-PDFs/eng-med-complaints-booklet.pdf
The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 oblige NHS organisations to have arrangements in place to deal with patient complaints. These arrangements must comply with the regulations. The Health Act 2009 places a duty on NHS organisations (including contractors) to “have
https://www.whatdotheyknow.com/cy/request/the_local_authority_social_servi_2
With regards to Regulation 18 of The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 - the requirement for providers of NHS Care to provide an Annual Complaints Report, please can you advise me who is responsible for checking that all the criteria under Regulation
https://www.chcinhampshire.com/complaints-1
THE LOCAL AUTHORITY SOCIAL SERVICES AND NATIONAL HEALTH SERVICE COMPLAINTS (ENGLAND) REGULATIONS 2009. This statutory instrument identifies the legal basis for complaints procedures in England. The policies established by CCGs must comply with these regulations. It explains the minimum requirements for investigations and responses.
https://www.mydentist.co.uk/docs/default-source/Patient-information/Customer-feedback/complaints-leaflet_england-v1-0.pdf
Authority Social Services and National Health Service Complaints (England) Regulations 2009. Our practice is committed to ensuring and safeguarding patient rights. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.
https://www.lexology.com/library/detail.aspx?g=6739a5cd-d6a1-452a-99ba-7da3f7001ed4
The Department of Health has just published clarification on the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009.
https://www.wessexlmcs.com/complaints
Complaints Made Direct to the Practice. Practices must have arrangements for dealing with complaints in line with ‘The Local Authority Social Services and NHS Complaints (England) Regulations 2009’. The key elements of the Regulations are set out below. A Practice’s arrangements for dealing with complaints must make sure they are:
https://www.cqc.org.uk/guidance-providers/regulations-enforcement/regulation-16-receiving-acting-complaints
The Local Authority Social Services and National Health Service complaints (England) regulations 2009. Public Interest Disclosure Act 1998. ... For all services. Complaints in the NHS (Department of Health guidance) Complaints matter (Care Quality Commission, December 2014)
https://www.e-lfh.org.uk/programmes/complaints-handling/
About the Complaints Handling programme. The NHS Constitution, along with the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009, provide a right for patients to provide feedback, comments, raise concerns and make complaints.
https://www.lgo.org.uk/make-a-complaint/fact-sheets/social-care/factsheet-for-nhs-organisations-about-the-joint-working-team
The complaints procedure for councils and NHS organisations is set out in the Local Authority Social Services and NHS Complaints (England) Regulations 2009. Section 9 covers complaints that concern more than one responsible body. It states that, in these circumstances, the responsible bodies must co-operate in handling the complaint.
https://www.jobs.nhs.uk/xi/vacancy/?vac_ref=915898610
The successful candidate will implement, monitor and help develop the Trust’s complaints policy and ensure that all complaints are managed effectively in line with our Values and Behaviours and requirements set down nationally through the Local Authority Social Services and NHS Complaints (England) Regulations 2009.Work Location: Wakefield, WF1 4DG
https://www.enhertsccg.nhs.uk/sites/default/files/documents/Sep2019/ENHCCG%20Complaints%20Policy%20Sept%202019%20FINAL%20VERSION_0.pdf
Complaints and Concerns Policy and Procedure . ... compliant with the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. The CCG also adheres to the NHS Constitution including the five rights covering complaints and redress. This policy applies to all CCG staff members, including Governing Body ...
https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs59_how_to_resolve_problems_and_complain_about_social_care_fcs.pdf
The complaints regulations The social care complaints process is based on the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 (‘the complaints regulations’), made under powers in sections 113 to 115 of the Health and Social Care (Community Health and Standards) Act 2003. Terminology
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