South Eastern Health And Social Care Trust Complaints Procedure

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Complaints - setrust.hscni.net

    http://www.setrust.hscni.net/contact/2118.htm
    The Council is an independent body, set up to represent your interests in Health & Social Care. Theycan provide free and confidential advice, information and help throughout the complaints process, including help with writing letters, making phone calls or supporting you at meetings.

How to make a complaint? - Health and Social Care in ...

    http://www.setrust.hscni.net/contact/2359.htm
    How to make a complaint? The Trust has produced an information leaflet for the public which tells you what steps to take to make a complaint about any services provided by the Trust.

Policies and Procedures A-Z - Southern Health and Social ...

    http://www.southerntrust.hscni.net/about/1604.htm
    Policies and Procedures A-Z. The Trust's A-Z of policies and procedures are published in portable document format (PDF) and range in size from 80KB to 415KB: ... (Procedure for Social Workers) Fraud Policy. ... Social Worker and Social Care Worker Supervision Policy. Staff Health and Wellbeing Policy.

Service User Feedback - Southern Health and Social Care Trust

    http://www.southerntrust.hscni.net/contact/1614.htm
    Each year a significant number of people received services provided or commissioned by the Southern Health & Social Care Trust and the vast majority have a positive experience and are cared for by well trained professional and support service staff, all of whom are highly dedicated.

Raising a concern or making a complaint about health ...

    https://www.nidirect.gov.uk/articles/raising-concern-or-making-complaint-about-health-services
    Health and Social Care Trust Complaints Managers can provide you with help and information on how to raise a concern or make a complaint about health and social care services provided by the Trust or commissioned by the Trust from regulated establishments and agencies or independent healthcare providers. ... South Eastern HSC Trust. Western ...

HSC Complaints - Standards and Guidelines - Health

    https://www.health-ni.gov.uk/publications/hsc-complaints-standards-and-guidelines
    Mar 27, 2019 · Detailed Guidance on the Health & Social Care Complaints Procedure . Documents. Guidance in Relation to the HSC Complaints Procedure - April 2019

Welcome to the Belfast Health and Social Care Trust Website

    http://www.belfasttrust.hscni.net/
    Cold weather can make some health problems worse and even lead to serious complications, especially if you are 65 or older, or if you have a long-term health condition. NI Direct has information about flu, staying warm in the winter and a helpful guide to choose the right kind of …

Home Department of Health

    https://www.health-ni.gov.uk/
    South Eastern Health & Social Care Trust; Southern Health & Social Care Trust; Western Health & Social Care Trust; Our documents. Consultations. Changes required to the passporting of individuals to Help with Health Costs as a result of the introduction of Universal Credit. Closing date: 19 …

Western Health & Social Care Trust Western Health ...

    https://westerntrust.hscni.net/
    Women’s Health Clinics at South West Acute Hospital; Erne Hospital; ... Primary Care Multi-Disciplinary Teams bring positive outcomes to local patients ... Western Health and Social Care Trust. MDEC Building, Altnagelvin Area Hospital, Glenshane Road, Londonderry, BT47 6SB.

setrustMedia - YouTube

    https://www.youtube.com/user/setrustMedia/videos
    The South Eastern Health & Social Care Trust provides health & care services to a population of approximately 345,000 people in the North Down & Ards and Dow...

Dr Grant Caddy at Kingsbridge Private Hospital

    https://kingsbridgeprivatehospital.com/Consultants/Dr-Grant-Caddy
    I am a Consultant Gastroenterologist with my NHS practice in the Ulster Hospital (SE TRUST). I have been in this position since my appointment in 2005. My interests include upper & lower endoscopy, biliary disease including ERCP and small bowel investigations …

Annual Complaints Report 2015-2016 - Health and Social ...

    http://www.hscboard.hscni.net/download/PUBLICATIONS/COMPLAINTS/annual_reports/Annual-Complaints-Report-2015-2016.pdf
    Complaints (and the newly appointed NI Public Services Ombudsman), Mr Hugh McCaughey, Chief Executive, South Eastern Health and Social Care Trust, Ms Mary Lynch and Mr Sean O’Baoill from Mediation NI, and Dr David Johnston, a General Medical Practitioner. The day was highlighted by, firstly, the very powerful and

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …

Home - Northern Health and Social Care Trust

    http://www.northerntrust.hscni.net/
    Welcome to the new Northern Trust website The Northern Health and Social Care Trust is one of five health and social care trusts in Northern Ireland. The Trust is responsible for the delivery of safe and effective health and social care services to a population of approximately 470,000, the largest resident population in Northern Ireland.

Optometry Practice Newsletter

    http://www.hscbusiness.hscni.net/pdf/opt%20newsletter%20v8%20dec%2019.pdf
    Optometrists. Orthoptic services in the Belfast and South Eastern Health & Social Care Trust do not currently process referrals via CCG from Optometrists. The Health and Social Care Board issued a communication to Optometry contractor practices in the Belfast and South Eastern areas reminding Optometrists that paper referrals are still required.

Feedback – HSCNI GP Out of Hours - Health and Social ...

    http://www.gpoutofhours.hscni.net/how-to-contact-us/feedback/
    To provide feedback on GP Out of Hours, for example to make a complaint, give a compliment or make a comment or suggestion for improvement please contact the relevant organisation. ... South Eastern Health and Social Care Trust; ... If you would like further details on the complaints process including the HSCB Complaints procedure information ...

How NI health care bodies say they deal with complaints ...

    https://www.thedetail.tv/articles/how-ni-health-care-bodies-say-they-deal-with-complaints
    Jun 08, 2016 · How NI health care bodies say they deal with complaints. By Niall McCracken, 08 June 2016. ... SOUTH EASTERN TRUST: "During the past year, (2015/16) we have had a decrease of 8% in formal complaints. ... The ombudsman received 337 complaints regarding health and social care, a 9% reduction from the previous year, and of which only 74 were taken ...

Annual Complaints Report 2016-2017 - Health and Social ...

    http://www.hscboard.hscni.net/download/PUBLICATIONS/COMPLAINTS/annual_reports/Annual-Complaints-Report-2016-2017.pdf
    This is the eighth Annual Complaints Report of the HSC Board and provides a review of events during the year 2016/17, and an overview of the complaints activity throughout this period. This year has again shown an overall decrease in the number of complaints received by Health and Social …

Care homes Our complaints policy Care UK

    https://www.careuk.com/care-homes/how-are-we-doing/our-complaints-policy
    Care UK supports the Local Government and Social Care Ombudsman’s initiative to provide a single statement that summarise how care providers will look into complaints, to view this statement please click here. Making a complaint. If you are dissatisfied with any part of our service, please talk to us.



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