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https://www.moneyobserver.com/news/super-complaint-calls-isa-market-to-clean-its-act
Mar 31, 2010 · Independent consumer group Consumer Focus says the Isa market is not working for savers – and as such has submitted a so-called super complaint to the Office of Fair Trading (OFT). A super-complaint is a request that the OFT undertake a full investigation into a market to determine whether it is significantly harming consumer interests.
https://www.moneysavingexpert.com/news/2010/03/super-complaint-into-cash-isa-transfers-launched/
Consumer Focus, the official consumer champion, has today issued a super complaint to the Office of Fair Trading about Cash ISAs. It estimates that 15 million Cash ISA holders could be losing out up to £3 billion in interest a year because of the way the market works...
https://www.theguardian.com/money/2010/jun/29/oft-verdict-due-isa-supercomplaint
Jun 29, 2010 · Isa savers should learn later this morning the outcome of a " super complaint " about the way accounts are run and interest is paid in the £158bn cash Isa market. The complaint, submitted by Consumer Focus to the Office of Fair Trading 90 days ago, surrounds the payment...Author: Jill Insley
https://www.moneysavingexpert.com/savings/best-cash-isa/
Some cash ISAs are flexible meaning you can replace cash withdrawn from them in the same tax year without it using up your year's ISA limit. In practice, this means that if you had £1,000 in a flexible cash ISA you could withdraw £500 and replenish it later in the tax year without affecting your ISA limit.
https://www.moneymarketing.co.uk/news/consumer-focus-group-issues-super-complaint-to-oft-over-cash-isa-market/
Consumer Focus group issues super-complaint to OFT over cash Isa market The Consumer Focus group has issued a super-complaint to the Office of Fair Trading about the poor state of the UK cash Isa ...
https://www.lovemoney.com/news/4773/the-billion-pound-isa-ripoff
Today fair deal campaigner, Consumer Focus has issued a super complaint to the Office of Fair Trading about the Cash ISA market. The organisation estimates up to 15 million savers could be losing around £3 billion in interest every year because of unfair practices, such as slow transfers, confusing product names and 'bait pricing'.
https://forums.moneysavingexpert.com/showthread.php?t=2374873
Jun 29, 2010 · Super Complaint into Cash ISA transfers launched - let the OFT know you views 31st Mar 10 at 11:47 AM #1 What's this all about? Following the complaint about the Cash ISA market by Consumer Focus, the Office of Fair Trading has until 29 June 2010 to decide whether to carry out a full investigation and report back on what it intends to do.
https://www.whatinvestment.co.uk/cash-isa-transfer-times-to-be-reduced-after-super-complaint-2-1264163/
Jun 29, 2010 · The Office of Fair Trading (OFT) has announced a significant reduction in transfer times for cash individual savings accounts (ISAs) following a super complaint from Consumer Focus. The transfer period for cash ISAs will be lowered from 23 to 15 working days from 2011, which could be enforced by the Financial Services Authority (FSA).
https://www.gov.uk/government/news/financial-services-super-complainants-confirmed-by-government
Dec 19, 2013 · The procedure for super-complaints to the FCA was brought in by the Financial Services Act 2012, to strengthen the voice of consumers of financial services. Once a super-complainant has made a complaint to the FCA, the FCA must respond within 90 days.Author: HM Treasury
https://www.moneysupermarket.com/savings/cash-isas/
What is a cash ISA? A cash ISA is a type of savings account that lets you earn interest on your savings without paying tax. In the current 2019/2020 tax year, you can put up to £20,000 in to an ISA. You’ll get a new allowance each tax year. How do I use a cash ISA?
https://www.theguardian.com/business/2010/mar/31/cash-isas-unfair-consumer-watchdog
Mar 30, 2010 · A consumer watchdog is submitting a "super-complaint" on behalf of savers to the Office of Fair Trading (OFT) today after an investigation found people with a cash Isa …Author: Lisa Bachelor
https://www.mortgagefinancegazette.com/market-news/savings/oft-receives-super-complaint-on-cash-isa-market-31-03-2010/
Consumer Focus has submitted a super-complaint to the Office of Fair Trading about the £158 billion cash ISA market. The consumer champion estimates that 15 million cash ISA holders could be losing out in interest worth up to £3 billion a year because of the way the market operates.
https://www.telegraph.co.uk/finance/personalfinance/investing/isas/7539741/Cash-ISA-savers-losing-billions-in-interest-says-watchdog-in-super-complaint.html
Mar 31, 2010 · Billions of pounds of interest is being lost in Isas prompting the Government's consumer watchdog to launch a super-complaint. In a widescale attack on cash Isas Consumer Focus has highlighted the 'unfair obstacles' providers are putting up to stop savers moving their money to better-paying accounts.
https://www.tisa.uk.com/publications/268_100629CashISAsupercomplaint-TISAcommentsonOFTresponse.pdf
Cash ISA ‘super complaint’ - TISA comments on OFT response The Tax Incentivised Savings Association (TISA) shares many of the concerns expressed by Consumer Focus and followed up by the Office of Fair Trading in its recent review.
https://www.gov.uk/government/publications/what-are-super-complaints/what-are-super-complaints
A super-complaint, as defined by section 11(1) of the Enterprise Act 2002 (EA02), is a complaint submitted by a designated consumer body that ‘any feature, or combination of features, of a market...
https://uk.practicallaw.thomsonreuters.com/2-502-6602?transitionType=Default&contextData=(sc.Default)
Jun 29, 2010 · On 29 June 2010, the OFT published its response to a super-complaint by Consumer Focus relating to cash ISAs. Free Practical Law trial To access this resource, sign up for a free, 14-day trial of Practical Law.
https://www.standard.co.uk/business/money/super-complaint-made-against-isa-providers-6750434.html
The Evening Standard A consumer group made a super-complaint against ISA providers today, claiming that savers were losing out on up to £3 billion of interest because of the way the market operated.
https://www.mortgagefinancegazette.com/market-news/savings/reaction-to-isa-super-complaint-31-03-2010/
The British Bankers Association reacted angrily to the Consumer Focus cash ISA super complaint to the OFT but consumer groups support the move. The BBA said: "Consumer Focus has chosen to launch its super complaint without any discussions with the banking sector.
https://www.moneywise.co.uk/savings/savings-accounts/best-worst-cash-isa-providers-customer-service
Jun 23, 2011 · A super-complaint by Consumer Focus last year has shaken up the cash ISA market, forcing providers to complete ISA transfers within 15 rather than 23 …
https://www.moneysupermarket.com/savings/isas/
Cash ISAs are basically ordinary savings accounts but you won’t pay tax on any interest you earn. As with a mainstream savings account, you must be a UK resident and aged over 16. With a cash ISA you’ll never be taxed on your interest, but you can’t deposit more than £20,000 in any one tax year.
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