Swansea Council Housing Complaints

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Swansea - Making a complaint

    https://www.swansea.gov.uk/complaints
    Swansea Council recognises that in order to meet the needs and concerns of local people, the monitoring of complaints is a valuable resource in its requirement to continually improve services. To get your complaint or request to the right person, please select a link below if it relates to you.

Swansea - Housing

    https://www.swansea.gov.uk/housing
    Improvements to Council housing/Welsh Housing Quality Standard The Welsh Housing Quality Standard (WHQS) is the Welsh Government's target standard for all social housing in Wales. Leaseholding This section contains information about your lease with the council.

Council housing: Complaints - GOV.UK

    https://www.gov.uk/council-housing/complaints
    Follow these steps if you have a problem with your council housing: Complain to your council - they should have a complaints policy that you can follow. Make a complaint to a ‘designated person ...

Swansea student housing concerns - BBC News

    https://www.bbc.com/news/av/uk-wales-40448481/swansea-student-housing-concerns
    Jun 29, 2017 · Swansea council is proposing new rules to control the number of so-called houses of multiple occupation amid complaints from residents in areas dominated by student housing.

Comments - Swansea University

    https://www.swansea.ac.uk/student-services/campuslife/communitycampuslife/comments/
    comments. If you would like to get in touch with us for any reason, please email: [email protected] Swansea University and our partners are aware that some students living in the community can cause challenging behaviour for their neighbours.

Resolve your Swansea City and Borough Council Complaints ...

    https://www.resolver.co.uk/companies/swansea-city-and-borough-council-complaints
    Swansea City and Borough Council Housing. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of …

Understand how your council works: Make a complaint - gov.uk

    https://www.gov.uk/understand-how-your-council-works/make-a-complaint
    How local councils work in England - types of council, decision-making, council finances, local councillors and making complaints Understand how your council works: Make a complaint - GOV.UK Skip ...

1.CM.047 Corporate Comments, Complaints & Compliments …

    https://www.cardiff.gov.uk/ENG/Home/Contact-us/Comments-complaints-and-compliments/Documents/Complaint%20Policy.pdf
    Corporate Comments, Complaints & Compliments Policy. ... and receive appropriate training in the use of the Council’s Complaints Policy. ... housing associations, the NHS and bailiffs. - 7 - Where possible, we will try to put you in touch with other organisations that

Housing GOV.WALES

    https://gov.wales/housing
    Council Tax. Council Tax discounts and reduction. Home energy and fuel poverty. Advice to reduce energy bills, reducing fuel poverty. Home safety and repairs. Housing adaptations, home improvement loans, home fire safety checks. Homelessness. Help to avoid homelessness, guidance and grants for support organisations. Housing supply

Swansea City and Borough Council Complaints Email & Phone ...

    https://www.resolver.co.uk/companies/swansea-city-and-borough-council-complaints/contact-details?territory_id=1
    How to complain about Swansea City and Borough Council customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

Home - Gwalia Wales

    https://gwalia.wales/
    Welcome to Gwalia Housing. We provide general, intermediate and sheltered rental housing options to people looking to move into a home of their own. We want to help people gain a sense of ownership of their homes and spaces and we work closely with local communities and tenants to involve them in our work and community engagement activities.

Contact Us - Swansea University

    https://www.swansea.ac.uk/accommodation/contact-accommodation/
    The CLO post, which is funded in partnership between Swansea University, University of Wales Trinity Saint David Swansea, South Wales Police and the City and County of Swansea Council. The CLO will act as a liaison point for students and residents with queries, concerns or complaints, and will work to promote all the benefits which a vibrant ...

Available-properties

    https://www.coastalha.co.uk/Pages/Immediately-available.aspx
    - The aim of the Group is to make an allocation decision based on bringing the greatest benefit to the applicant and to the community. Managing allocations is a complex issue, with many competing demands on the Community Housing Officer to make an allocation that is sustainable, appropriate, affordable and in the interests of both the individual ...

Complaints & Compliments - WCBC

    https://www.wrexham.gov.uk/top_navigation/complaints/index.htm
    Complaints and Compliments. Wrexham County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. There are different procedures depending on the nature of your complaint. It may be that the issues are …

Swansea Councils, for Councils in Swansea, Glamorgan, UK

    http://www.cityvisitor.co.uk/swansea/councils.html
    In truth, the council is involved in so many issues in Swansea you may be surprised. Your council tax helps the local councils deal with subjects as varied as fostering & adoption, libraries, housing as well as much much more.

Public Services Ombudsman for Wales

    https://www.ombudsman.wales/
    Model Concerns and Complaints Policy and Guidance; Guidance to Public Bodies in Wales ... New Ombudsman report finds Swansea Bay University Health Board failed to recognise stroke symptoms in pensioner who later died ... Read More. New Ombudsman report finds Flintshire County Council guilty of maladministration over nuisance car wash . 23 Jan ...

Swansea CVS

    https://www.scvs.org.uk/
    Swansea Council for Voluntary Service is the umbrella organisation for voluntary activity throughout the City & County of Swansea, supporting, developing and representing voluntary organisations, volunteers and communities in the County. ... COMPLAINTS We take complaints about our services very seriously.

Complaining about your neighbour - Citizens Advice

    https://www.citizensadvice.org.uk/housing/problems-where-you-live/complaining-about-your-neighbour/
    Feb 15, 2018 · Check your local council’s website for how it works in your area. If you’re still not happy with a housing association or the council, complain using their complaints process - you’ll find it on their website. If you still think they haven’t acted as they should, you can go to an ombudsman.

Complaining about your letting agent - Citizens Advice

    https://www.citizensadvice.org.uk/housing/renting-privately/during-your-tenancy/complaining-about-your-letting-agent/
    If your letting agent isn’t a member of a complaints body get help from your nearest Citizens Advice. Step 3: complain to your local council If you’ve followed all the other steps and still haven’t been able to get your problem solved you might be able to complain to your local council. Your local council can only help with complaints about:

Affordable Housing - WLGA

    https://www.wlga.wales/affordable-housing
    The Welsh Local Government Association (WLGA), Community Housing Cymru (CHC) and City and County of Swansea Council commissioned the Housing Quality Network (HQN) to undertake research across the housing sector in Wales and the wider UK into affordability and barriers to accessing social housing, as well as identify best practice and innovation.



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