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The Australian Government has issued an information sheet for drivers and passengers using public transport, including commercial passenger vehicles, about coronavirus (COVID-19).
http://cpv.vic.gov.au/about-us/feedback-form/complaint-handling
The types of complaints that we may refer to the BSP or owner to resolve include: failure to attend a booking, lateness and booking services, fare discrepancies, driver behavior. All registered BSPs must have a complaints handling process. We regularly audit BSPs to ensure that their processes comply with legal requirements. Protected disclosures
http://web2.economicdevelopment.vic.gov.au/taxi/about-us/feedback-form
Feedback and complaints. Make a payment. Use our online system to make payments including annual commercial passenger vehicle registration fees, annual driver accreditation fees and Multi Purpose Taxi Program membership card fees. Travelling with children
https://www.truelocal.com.au/business/victorian-taxi-directorate/melbourne
Victorian Taxi Directorate in Melbourne, VIC, 3000. Business contact details for Victorian Taxi Directorate including phone number, reviews & map location - TrueLocal
http://web2.economicdevelopment.vic.gov.au/taxi/passengers/mptp
The Multi Purpose Taxi Program (MPTP) assists with the travel needs of people with severe and permanent disabilities by offering subsidised taxi fares to members. ... Feedback and complaints. Make a payment. ... Oiii vehicles operate in Melbourne and use a tablet device that acts as a card reader, GPS and trip meter. The tablet displays a ...
https://www.theage.com.au/national/victoria/taxi-complaints-write-dont-call-20120102-1pifo.html
A study produced last year noted a reported lack of follow-up by the Victorian Taxi Directorate once complaints were lodged. ... of Transport showing satisfaction with Melbourne's taxis rose for ...
https://www.tripadvisor.com/ShowTopic-g255100-i278-k2038595-o50-WARNING_Melbourne_Taxi_Scam-Melbourne_Victoria.html
I wanted to provide you with a response in respect of the outcome of the investigation in relation to your taxi travel here in Melbourne in May, 2008. Victoria Police receive several complaints in relation to the fraudulent use of credit card information over the same period of time. As a result an complex and lengthy investigation has taken place.
http://daru.org.au/wp/wp-content/uploads/2012/01/VTD-F246-DPTAC-EOI-Form.pdf
Victorian Taxi Directorate Department of Transport Victorian Taxi Directorate, Level 23, 80 Collins Street, Melbourne VIC 3001 PO Box 2797, Melbourne VIC 3001 Phone: 1800 638 802 (toll-free) www.taxi.vic.gov.au Authorised by the Victorian Government, 80 Collins Street Melbourne 3001. December 2011 DOT6105_F246_12/11
https://www.tripadvisor.com.au/ShowTopic-g255100-i278-k2038595-o10-WARNING_Melbourne_Taxi_Scam-Melbourne_Victoria.html
There are only two main taxi companies in Melbourne that service the CBD. Yellow Cabs (13CABS) which have taken over Black Cabs and the other is Silvertop. You have done all you can by putting in a complaint to the Victorian Taxi Directorate. As for the drivers EFTPOS machine not working - that is so common it's just not funny.
https://au.answers.yahoo.com/question/index?qid=20110717045945AAa6g0v
Jul 17, 2011 · I know that a dollar amount written on the back of a 13CABS card is definitely not a legitimate receipt. I called the complaints line and quoted the driver ID number, as well as the pick up address and time of the booking. I was told that the Victorian Taxi Directorate no longer issues receipts.
https://www.complaintsboard.com/yellow-cabs-not-recommended-c577714
The management of Yellow Cabs and the Taxi Directorate could not run a barbecue, let alone a business. I have nothing but contempt for the company and their minders the Taxi Directorate. In future, the only qualification a taxi would need for me to hire it, is it cannot be a Yellow Cabs taxi.
https://www.ptovic.com.au/images/documents/Submission_to_the_Taxi_Industry_Inquiry_24_June_2011.pdf
J:\STAKEHOLDERS\Victorian Taxi Directorate\Taxi Industy Inquiry - 2011_2012\PTO Submission to the Taxi Industry Inquiry 22 June 2011.docx Page 2 The PTO receives a number of out of jurisdiction complaints relating to taxis and hire cars each year. These …
https://www.victaxi.com.au/
On Monday 9 October 2017, the TSC announced that new low-cost taxi and hire car licences are now available following proclamation of the licensing changes in the CPVI Act 2017. If you are an accredited driver at this time, you will be able to apply for a low cost taxi licence without needing to obtain separate operator accreditation.
https://www.valid.org.au/sites/default/files/Taxi%20Complaints%20Poster26.pdf
MAKING A COMPLAINT ABOUT TAXIS Developed by VALID Inc. 03 9416 4003 Used with permission. If they don’t help, then write down your complaint & send it to the Victorian Taxi Directorate or you can call the Taxi Directorate on (03) 9320 4300 1800 638 802 (toll …
https://www.reddit.com/r/melbourne/comments/29tixp/has_anyone_else_been_sneakily_overcharged_by_cab/
Contact Victorian Taxi Directorate for more info. Found this out after a fuckwit cabbie try to charge me $33 for a fare from Port Melbourne to flinders street and that was after giving me a discount... It's not too late to report this driver, provide some evidence of how much the trip should have cost and you may get a …
https://www.news.com.au/news/too-many-drivers-take-us-for-a-ride/news-story/a89addf143c2d56713c018f0949f0d4c
The Victorian Taxi Directorate has received an average of 45 complaints a week so far this year. The industry regulator admits dozens more complaints are lodged each week directly with taxi companies.
http://www.portphillip.vic.gov.au/taxis.htm
Complaints / Compliments about Taxi Services. Are you happy with your recent taxi ride? If you recently used a taxi in Victoria and would like to provide feedback (positive or negative), see the Taxi feedback and complaints page to find out how on the Victorian Taxi Directorate website. More Information
https://en.wikipedia.org/wiki/Melborne_transportation
Transport in Melbourne, the state capital of Victoria, Australia, consists of several interlinking modes. Melbourne is a hub for intercity, intracity and regional travel. Road-based transport accounts for most trips across many parts of the city, facilitated by Australia's largest freeway network.
https://infrastructure.gov.au/transport/disabilities/review/files/submissions/58_VEOHRC.pdf
users, drivers and depots on the experience of provision of taxi services for people with a disability. 2 BACKGROUND 2.1.1 In 2006 the Victorian Commission formed a Working Group involving Commission staff, disability advocacy groups, the taxi regulator, the Victorian Taxi Directorate (VTD – a …
https://www.uber.com/global/en/cities/melbourne/
Traveling is a lot easier with Uber. This guide for riders gives you ideas for planning your transportation, things to do, and local meals.
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