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https://say.telstra.com.au/customer/general/forms/Email-Complaint
Telstra 24x7 App. Telstra.com. MAKE A COMPLAINT. We will acknowledge your complaint within one business day of receiving it. If we can't resolve your complaint immediately, we'll provide you with a complaint reference number and provide you with regular updates on the status of your complaint. We aim to resolve your complaint within 10 business ...
https://www.telstra.com.au/small-business/support/contact-us/make-a-complaint
If we remain unable to resolve your complaint to your satisfaction you can contact the Telecommunications Industry Ombudsman (TIO). The TIO is an office of last resort for complaints about telecommunications services. Telstra asks that if you do have a complaint, you give us the chance to resolve it before going to the TIO.
https://crowdsupport.telstra.com.au/t5/Billing-Payments/Complaint-about-Telstra-Complaints-Department/td-p/649180
How do I make a complaint about the Telstra Complaints Department? I lodged a complaint with them a couple of days ago. They have rung me a couple of times but I have missed each call. Then when I was asleep in bed, they rang me at 11.06pm last night. I let the call go through to Voicemail and I hav...
https://crowdsupport.telstra.com.au/t5/Home-Broadband/Telstra-Complaint-Handling/td-p/793399
However, there is the ongoing issue of constant outages and dropouts which seem only to apply to Telstra customers in my neighbourhood. I still had heard nothing from the Complaints department (this is 3 days after lodging the complaint). I tried to ring the Complaints department directly but after being put on hold for over 40 minutes I gave up.
https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Direct-email-address-to-make-a-complaint/td-p/693770
Telstra and or BigPond Email; Telstra Broadband Protect & Online Security; Telstra Air; Telstra Smart Home. Home Automation; Device Knowhow; ... Direct email address to make a complaint. Hi, Is there a way I can send an email to the complaints as their complaints form is not working.
https://crowdsupport.telstra.com.au/t5/Accounts-Plans/Lodging-a-complaint-with-Telstra/ta-p/68188
When you call on 13 22 00 or talk to us on Telstra 24x7 Chat, we aim to resolve your issue on the spot. If that isn't possible, we’ll pass your issue on to our case management team, who'll call you directly. Phone: Call the appropriate number below and say "complaint".
https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
The manager of your complaint will deal with you directly to discuss your complaint and the resolutions you’ve been offered. If we’re still unable to resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman (TIO). The TIO is an office of last resort for complaints about telecommunications services.Arabic: Complaints Handling Process in Arabic (PDF)
https://www.telstra.com.au/business-enterprise/contact-us/make-a-complaint
Telstra asks that if you do have a complaint, you give us the chance to resolve it before going to the TIO. If you contact the TIO in relation to a complaint, please provide the TIO with your Telstra complaint reference number (supplied to you when you initially raised the complaint with Telstra).Arabic: Complaints Handling Process in Arabic …
https://www.telstra.com.au/contact-us
Feedback & Complaints. Good or bad, we'd love to hear from you ... Telstra 24x7 app. Manage you Telstra services when you're out and about. Download Telstra 24x7 app. Find a store. Find your nearest Telstra store or Wi-Fi hotspot. Find now. Multilingual customer service. If you'd like to speak with us in your preferred language, we've got you ...
https://forums.whirlpool.net.au/archive/1380958
Apr 10, 2013 · The major complaint with Telstra/Bigpond is getting the information passed on. For example recently at a location always had average NextG reception, got to terrible with external aerial. Knowing exactly which tower it was tried and tried and tried and tried for weeks to get the tower fixed.
https://www.my.telstra.com.au/myaccount/home
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https://forums.whirlpool.net.au/archive/681785
Aug 14, 2011 · CSR's no matter if their working for telstra / bigpond directly or outscourced cant lodge formal complaints anyway. CSR has to give 2 resolutions, then it will get esc to a floor manager, floor manager gives another 2 further resolutions, if cust still wants to bitch they lodge a comlpaint via questus.
https://telstra-bigpond.blogspot.com/
Aug 15, 2013 · The Telstra bill, comprising mainly unknown SMS charges, is a mystery to Ms Ford. She contacted Telstra's complaints department to have the charges cleared and was told the “simple computer glitch” would immediately be corrected. But a month later she received another bill which this time had an outstanding balance of $91,412.98.
https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Account-Fraud/td-p/644437
- Go to Telstra store next day and told different licence number and email address used by offender and that there was nothing they could do and handed me a complaints phone number to ring; - Rang complaits number and told to go back to Telstra store with …
https://say.telstra.com.au/customer/general/forms/Email-Complaint?formsAction=success&
Telstra Mail. Mobiles & Devices. Entertainment & Sport. Phone line. Service Status Check the status of your Telstra services. Contact Us We're here to help. Get in touch with us, 24x7. Find a Telstra store Find a store near you. CrowdSupport Helps you find the answer fast. ... MAKE A COMPLAINT. Telstra …
https://pcwatch.blogspot.com/2019/02/migrants-pushed-three-16-year-old.html
Telstra/Bigpond follies Optus bungling Vodafrauds (vodafone) Bank of Queensland blues There are also two blogspot blogs which record what I think are my main recent articles here and here. Similar content can be more conveniently accessed via my subject-indexed list of short articles here or here (I rarely write long articles these days)
https://pcwatch.blogspot.com/2016/12/an-alternative-christmas.html
Dec 25, 2016 · Political correctness is most pervasive in universities and colleges but I rarely report the incidents concerned here as I have a separate blog for educational matters. American "liberals" often deny being Leftists and say that they are very different from the Communist rulers of other countries.
https://service.telstra.com.au/customer/general/forms/contact-ceo-form
CONTACT THE OFFICE OF THE CEO ... Telstra Exchange is our official corporate blog featuring informed commentary and an exchange of views on Telstra, the Australian telecommunications industry and broader technology issues. ... If you are still experiencing difficulties, enter your Complaint Reference Number along with your details and we will ...
https://www.telstra.com.au/internet/nbn
You can buy a Telstra Smart Wi-Fi TM Booster for $120 outright, or pay $5/mth for 24 months (min cost $120 over 24 months). You have to be on an eligible Telstra internet plan to take up this offer. Telstra broadband service and Telstra Wi-Fi Modem required. Maximum of four Telstra Smart Wi-Fi Boosters per account (2 x twin packs).
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