Telstra Broadband Complaints

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MAKE A COMPLAINT - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint
    If you are a Business customer and require immediate assistance with a complaint, you can call us anytime on 132000 and say "Complaint". Enterprise and Government customers: please go to your specialised contact page here. Further information on how we handle complaints can be found in our complaints handling process document (PDF).

Telstra - Lodge a Complaint - Support

    https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
    The manager of your complaint will deal with you directly to discuss your complaint and the resolutions you’ve been offered. If we’re still unable to resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman (TIO). The TIO is an office of last resort for complaints about telecommunications services.Arabic: Complaints Handling Process in Arabic (PDF)

Complaints - Telstra Crowdsupport - 804643

    https://crowdsupport.telstra.com.au/t5/Home-Broadband/Complaints/td-p/804643
    I have lodged a complaint and was told a case manager would call with 24 to 48 hours. When I didn't receive a call as promised, I called Telstra again. I was told that my case had been assigned to an agent and that they would call that evening. No call was received. My ADSL line is down. I asked for...

Making a Complaint - Telstra Business & Enterprise

    https://www.telstra.com.au/business-enterprise/contact-us/make-a-complaint
    Telstra asks that if you do have a complaint, you give us the chance to resolve it before going to the TIO. If you contact the TIO in relation to a complaint, please provide the TIO with your Telstra complaint reference number (supplied to you when you initially raised the complaint with Telstra).Arabic: Complaints Handling Process in Arabic …

Telstra Broadband (BigPond) ProductReview.com.au

    https://www.productreview.com.au/listings/telstra-bigpond-broadband
    Telstra Broadband (BigPond) (Internet Service Provider): 1.7 out of 5 stars from 2832 genuine reviews on Australia's largest opinion site ProductReview.com.au.1.7/5(2.8K)

Telstra - How do I stop nuisance calls or scam calls ...

    https://www.telstra.com.au/support/category/home-phone/phone-line/unwelcome-calls
    Learn how to identify nuisance or scam calls and how to handle these calls. Telstra have an Unwelcome Calls team you can contact to help stop and report these calls.

Telstra - Internet - Support

    https://www.telstra.com.au/support/category/broadband
    Need support for your Telstra internet service? Find help here.

Telstra - Contact Us

    https://www.telstra.com.au/contact-us
    Mobile Broadband. Modems on a plan; Pre-Paid; Mobile broadband homepage Deals. Gift Shop. I want to. Pay bill ... Feedback & Complaints. Good or bad, we'd love to hear from you ... Other contact options. Telstra 24x7 app. Manage you Telstra services when you're out and about. Download Telstra 24x7 app. Find a store. Find your nearest Telstra ...

Solved: How to escalate complaint to senior management IN ...

    https://crowdsupport.telstra.com.au/t5/Home-Broadband/How-to-escalate-complaint-to-senior-management-IN-AUSTRALIA/td-p/787609
    I have a complaint regarding my pre-paid mobile; been stuffed around for weeks by the call centre people in Philippines. i am long time Telstra customer, I am about to go to another telco because I have ahd enough. How do I escalate this amtetr to make sure Telstra management in Australia are aware

How can I escalate a complaint in Telstra? - Telstra ...

    https://crowdsupport.telstra.com.au/t5/Home-Broadband/How-can-I-escalate-a-complaint-in-Telstra/td-p/419801
    I moved to a new place in November 2014. I formally requested to Telstra to transfer my ADSL internet and phone services to my new property on 14 November 2014 (almost 3 months ago). Due to the delays in the completion of my connection, I lodged a formal complaint with Telstra n 7th December 2014. (...

MAKE A COMPLAINT-Completed - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint?formsAction=success&
    Home broadband; Mobile broadband; NBN; Coverage & networks; Home phone. Home phone plans; Handsets; ... Telstra 24x7 App. Telstra.com. MAKE A COMPLAINT. Telstra Home > Personal. Telstra.com sitemap Contact us Find a store Careers. About us Telstra Wholesale Telstra Global Telstra …

Telstra Broadband Review - The Best guide to NBN and ...

    https://www.comparetv.com.au/review/telstra-broadband-review/
    Dec 01, 2019 · Telstra NBN Broadband is offering No Contract NBN broadband plans with bundles of streaming TV services like Foxtel Now, Kayo, Netflix, Telstra TV Box Office, and much more. We review all of its key features, including plans, pricing, compatibility and more.89%

Telstra BigPond Wireless Broadband review: Telstra ... - CNET

    https://www.cnet.com/reviews/telstra-bigpond-wireless-broadband-review/
    Design Telstra offers its BigPond Wireless Broadband service with either a fixed desktop modem or a PC Card roaming modem for notebook users. The notebook option is the more expensive option, both ...

Belong NBN Review: Great for streaming Netflix - Reviews ...

    https://www.reviews.org/au/internet/belong-nbn-review/
    Feb 09, 2020 · So Netflix considers Telstra the best ISP for streaming in Australia. If Belong’s network is as tight-knit with Telstra as it suggests and Belong NBN really is just a “cheaper version of Telstra” that would make it the best broadband provider for streaming Netflix in Australia.3.5/5

Report a coverage problem - Telstra

    https://service.telstra.com.au/customer/general/forms/coverage-feedback
    Make * Telstra Mobile Broadband BigPond Mobile Broadband Model * Model * Are your friends and family (who are also with Telstra) experiencing the same problem? * Yes No Please provide their mobile number or BigPond username. Where did you experience the coverage issue? * Verify Address. Address line 1 . Address line 2 . Suburb/Town ...

Telstra offers to compensate 42,000 customers for slow NBN ...

    https://www.accc.gov.au/media-release/telstra-offers-to-compensate-42000-customers-for-slow-nbn-speeds
    Telstra has agreed to offer remedies to around 42,000 customers for promoting and offering some of its National Broadband Network (NBN) speed plans as being capable of delivering specified maximum speeds, when those maximum speeds could not be achieved in real-world conditions. Between September 2015 and November 2017, Telstra offered internet services through both its Telstra and …

Telstra Broadband Deals and Internet Plans for Pensioners

    https://www.comparetv.com.au/guides/telstra-broadband-internet-deals-pensioners/
    Best Telstra Internet Bundles for Seniors. The Telstra bundle we recommend for pensioners is an all-inclusive package that covers your home phone – including line rental. When you take that into account, the additional cost for fast reliable broadband is actually cheaper than you’d expect.. Coming in at the value end of things is the Core Internet Plan, at $75 per month and comes with no ...Author: Andrew Herron



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