Telstra Call Centre Complaints

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Telstra - Contact Us

    https://www.telstra.com.au/contact-us
    We're here and ready to help 24x7. There are lots of ways that you can get in touch, so choose what suits you.

Telstra - Contact us - Unwelcome calls

    https://www.telstra.com.au/consumer-advice/unwelcome-calls/contact-us
    We operate a specialist Unwelcome Calls Centre to assist customers who are receiving unwelcome telephone calls. You can: Discuss an unwelcome call; Help us with an existing enquiry (e.g. report times of calls so that we can investigate further) Request that Telstra remove equipment or services from your telephone service

Calls to Telstra customer service and complaints lines now ...

    https://exchange.telstra.com.au/free-calls/
    Calls to Telstra customer service and complaints lines now free By David Thodey July 2, 2010 In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers.

call centre staff and complaints - Telstra Crowdsupport ...

    https://crowdsupport.telstra.com.au/t5/Billing-Payments/call-centre-staff-and-complaints/td-p/171124
    Id love some kind of explanation from telstra as to why there seems to be a need to constantly lie to people,ive been trying to resolve an issue,i get promised call backs and they dont happen,when i ask why theres no one available to explain,im trying to make an official complaint but so far ive bee...

MAKE A COMPLAINT - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint
    If you are a Business customer and require immediate assistance with a complaint, you can call us anytime on 132000 and say "Complaint". Enterprise and Government customers: please go to your specialised contact page here. Further information on how we handle complaints can be found in our complaints handling process document (PDF).

Telstra drops Philippines call centre - NewsComAu

    https://www.news.com.au/news/telstra-drops-philippines-call-centre/news-story/65b8b0460e0bc3c8ce9d3cb44ba9bd28
    Telstra drops Philippines call centre. A TELSTRA business service is to once again call Australia home after complaints were raised by customers. Steve Gray in Brisbane. August 17, 2009 1:58am.

Working as a Call Center Representative at Telstra ...

    https://au.indeed.com/cmp/Telstra/reviews?fjobtitle=Call+Center+Representative
    Telstra Employee Reviews for Call Center Representative. Review this company. ... I worked for Telstra in the corporate business call centre at 69 Ann st Brisbane for over three years. Loved working with 'The Telstra family' work colleagues made coming to work a pleasure. I was one of the very many who left as a part of the forced redundancies ...4/5(1.2K)

Telstra call centre employee abuses customer in shock call ...

    https://www.dailymail.co.uk/news/article-4971858/Telstra-call-centre-employee-abuses-customer-shock-call.html
    Oct 11, 2017 · A Telstra customer has been told to 'put his a** on his face' during an expletive laden rant at the hands of one of the telco giant's call centre operators. In footage of the call uploaded online ...

Careers at Telstra Telstra Careers - Telstra Careers

    https://careers.telstra.com/home
    Welcome to a world dedicated to life at Telstra. Take a look around and uncover what it’s like to be part of a global telecommunications and technology business. Uncover the myriad of career pathways open to you. Learn more about the people behind the brand and follow our global footprint around the world.

Contact the office of the CEO - Telstra

    https://service.telstra.com.au/customer/general/forms/contact-ceo-form
    CONTACT THE OFFICE OF THE CEO ... please call us on 13 22 03. Alternatively, you can use our online form to report damages to Telstra equipment. Report equipment damage > Telstra Exchange is our official corporate blog featuring informed commentary and an exchange of views on Telstra, the Australian telecommunications industry and broader ...

Telstra Customer Service And Customer Care Number

    https://www.contactdirectory.com.au/telstra/
    Deloitte’s Centre for the Edge cited it as an example of “scaling at the edge”. Telstra Digital’s new mobile smartphone optimized website version, iphone app and online mobile phone shop were also launched in 2011. Telstra’s Smartphone and Facebook apps started in 2012 with millions of downloads.

Telstra Mobile ProductReview.com.au

    https://www.productreview.com.au/listings/telstra-1
    Where do you go with this, is this a scam, is this deliberate incompetence, is this laziness on the part of the Telstra Call centre representative or is it the Telstra company business model at its finest. Hope someone knows how to resolve this, Like. Share. More. 3. answers. Gary 2 months ago. put a complaint it to the obsudsman they jump then.1.5/5(1.6K)

Telstra Phone Number Call Now & Shortcut to Rep

    https://gethuman.com/phone-number/Telstra
    The best Telstra phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Telstra rep, reminders when the call center opens, tips and shortcuts from other Telstra customers who called this number.

Why is Telstra support so frustrating/difficult? - Telstra ...

    https://forums.whirlpool.net.au/archive/2613728
    Jan 02, 2018 · why not tell people (the Telstra Shop, the call centre operator, the complaints officer, not to mention me) this, and advise an estimated time to fix (eg. 6 weeks to attend a rural exchange) Because only the line fault techs know what's going on. Call center droids have no access to …

Telstra Complaints - Telstra Broadband

    https://forums.whirlpool.net.au/archive/2629657
    May 10, 2017 · I have tried to engage Telstra via Twitter, same again – empty promises but no action. I have logged an official complaint with Telstra via their web site (interestingly when I tried the complaints number I was put through to the call centre who told me to restart my modem ).

MAKE A COMPLAINT-Completed - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint?formsAction=success&
    Telstra Mail. Mobiles & Devices. Entertainment & Sport. Phone line. Service Status Check the status of your Telstra services. Contact Us We're here to help. Get in touch with us, 24x7. Find a Telstra store Find a store near you. CrowdSupport Helps you find the answer fast. ... MAKE A COMPLAINT. Telstra Home >

Telstra Corporate Head Office Address-Customer Service ...

    https://www.contactdetails.net/telstra-corporate-headquarters-address-customer-service-toll-free-helpline-number-email-id/
    For customers of Telstra, call on below contact numbers in order to get help regarding Telstra services. Try to call from your mobiles or phone numbers. Telstra support team and Telstra corporate head office and customer service call centre will serve you better. All …

Telstra - Reviews Facebook

    https://www.facebook.com/Telstra-454845798184651/reviews
    We bought phones with headset from Telstra unfortunately the lithium battery has expanded to double the size therefore we can no longer use the headset. Weve been on the horn to Telstra "call centre" for four months and hours and ends of frustrations but we got no closure to resolving this issue.1.8/5(11)

Telstra customer service a joke: Angela Mollard Daily ...

    https://www.dailytelegraph.com.au/rendezview/how-telstra-drove-me-to-tears/news-story/75a259672785d2fbbd07e0ee3d0f8d2c
    IM not the first person to be driven to tears by Telstra, writes Angela Mollard. I just pity those with less resources than me who have to deal with the horror that is their idea of customer service.Author: Angela Mollard



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