Nhs Highland Complaints

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Complaints Procedure - NHS Highland

    https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
    The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.

Giving us Feedback - NHS Highland

    https://www.nhshighland.scot.nhs.uk/Feedback/Pages/welcome.aspx
    NHS Highland encourages and values feedback. We would like to hear and understand your comments, opinions, concerns or suggestions. It is very important to us receive any positive feedback as well as concerns or formal complaints about the care and services you have received.

Complain about a GP, pharmacy, dentist or hospital in Scotland

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

NHS Highland: Feedback and Complaints - Publication NHS ...

    https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-highland-feedback-and-complaints-factsheet
    NHS Highland: Feedback and Complaints - Print files (ZIP, 10.3MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

NHS complaints in Scotland - mygov.scot

    https://www.mygov.scot/nhs-complaints/
    Oct 04, 2019 · Information on how to complain about an NHS service in Scotland, such as a hospital, GP or dentist. ... NHS Dumfries & Galloway Visit NHS Fife Visit NHS Forth Valley Visit NHS Grampian Visit NHS Greater Glasgow and Clyde Visit NHS Highland Visit NHS Lanarkshire Visit NHS Lothian Visit NHS Orkney Visit NHS ... It reviews complaints about most ...

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

NHS complaints - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
    If you are seeking financial redress for, perhaps, lost property, damaged goods or loss of earnings, it would be worthwhile asking the NHS complaints team how to make a claim as NHS Boards have the power to offer financial redress. You can ask the Patient Advice and Support Service (PASS) for help. Time limits for making a complaint

Cultural issues related to allegations of bullying and ...

    https://www.gov.scot/publications/report-cultural-issues-related-allegations-bullying-harassment-nhs-highland/pages/26/
    May 09, 2019 · NHS Highland has used policies, practices and threats to marginalise, isolate and bully in an attempt to pressure me into accepting a career ending change. My reputation and indeed personal confidence have been damaged as a result. ... Many people have expressed frustration that their complaints are not dealt with adequately:

Cultural issues related to allegations of bullying and ...

    https://www.gov.scot/publications/report-cultural-issues-related-allegations-bullying-harassment-nhs-highland/pages/3/
    A report in to Cultural Issues related to allegations of Bullying and Harassment in NHS Highland by John Sturrock, QC and mediator.

Contact us NHS National Services Scotland

    https://nhsnss.org/contact-us/
    For NSS enquiries, please fill in our form. Please note that NSS does not treat patients. Patients should consult NHS Inform. If your complaint is about your GP or treatment you have received in an NHS hospital please contact your NHS Board (external link). If you are looking for a summary of feedback, comments, concerns and complaints, our annual report is available to view online.

NHSGGC : Complaints

    https://www.nhsggc.org.uk/your-health/health-services/westmarc/contact-us-get-involved/complaints/
    NHS Greater Glasgow and Clyde is the largest health board in the UK. We provide healthcare to over 1.2 million people and employ around 38,000 staff. Get In Touch / Get Involved. ... For more information about the NHS Greater Glasgow and Clyde complaints procedure, ...

Abuse victim accuses NHS Highland of ‘making up complaints ...

    https://www.pressandjournal.co.uk/fp/news/highlands/1994351/abuse-victim-accuses-nhs-highland-of-making-up-complaints/
    A sex abuse victim has accused NHS Highland of spinning a “web of deceit” over how it dealt with his complaint about being denied access to an overnight stay while he was being treated for a ...

Contact – NHS Highland

    https://www.nhshdev.scot.nhs.uk/contact/
    NHS Highland encourages and values feedback. We would like to hear and understand your comments, opinions, concerns or suggestions. It is very important to us receive any positive feedback as well as concerns or formal complaints about the care and services you have received.

Doctors allege 'bullying culture' at NHS Highland - BBC News

    https://www.bbc.co.uk/news/uk-scotland-highlands-islands-45651039
    Sep 26, 2018 · NHS Highland said it was aware of an accusation of a bullying culture. ... "The board takes such allegations extremely seriously and any complaints made will be fully investigated through ...

NHS Shetland: Complaints, Comments and Compliments

    https://www.shb.scot.nhs.uk/board/complaints.asp
    If you have comments or complaints about the treatment you have received in hospital, from your GP, dentist, nurse or any part of the NHS, and are not sure what to do next, the Patient Advice and Support Service can help you raise concerns with the NHS care provider and resolve issues informally, and can also guide you through the formal NHS ...

NHS Highland to hold review after Aviemore water complaints

    https://www.bbc.com/news/uk-scotland-highlands-islands-39933720
    May 16, 2017 · NHS Highland said it held a meeting with Scottish Water last week. The health board said it had agreed to review "additional local health data" to clarify the issue further.

NHS staff lay bare a bullying culture Sarah Johnson ...

    https://www.theguardian.com/society/2016/oct/26/nhs-staff-bullying-culture-guardian-survey
    Oct 26, 2016 · NHS staff lay bare a bullying culture A shocking four-fifths of respondents to a Guardian survey reveal they have been bullied, and a third have lost jobs as result Sarah Johnson

MSP presses for emergency meeting with Health Secretary ...

    https://www.highlandconservatives.co.uk/news/msp-presses-emergency-meeting-health-secretary-after-raising-serious-concerns-about-failings
    MSP presses for emergency meeting with Health Secretary after raising serious concerns about failings with NHS Highland’s staff complaints process. Tweet; Thursday, 20 February, 2020.



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