Telstra Service Complaints

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Telstra - Lodge a Complaint - Support

    https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
    The TIO is an office of last resort for complaints about telecommunications services. Do you have translating and interpreting services? If you’d prefer to speak to a Telstra Customer Service Representative in a language other than English, please contact our Multicultural Service Centre .Arabic: Complaints Handling Process in Arabic (PDF)

MAKE A COMPLAINT - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint
    Telstra.com We will acknowledge your complaint within one business day of receiving it. If we can't resolve your complaint immediately, we'll provide you with a complaint reference number and provide you with regular updates on the status of your complaint.

Telstra - Contact Us

    https://www.telstra.com.au/contact-us
    We're here and ready to help 24x7. There are lots of ways that you can get in touch, so choose what suits you.

Calls to Telstra customer service and complaints lines now ...

    https://exchange.telstra.com.au/free-calls/
    Calls to Telstra customer service and complaints lines now free By David Thodey July 2, 2010 In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers.

Direct email address to make a complaint. - Telstra ...

    https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Direct-email-address-to-make-a-complaint/td-p/693770
    This is the first time I am experiencing this type of customer service from Telstra, where no one can help. I rarely have issues with Telstra customer service and when I do have an issue this was resolve swiftly or I was pointed to the right direction. Very dissapointing that the level of service has dropped.

HOW TO: get in touch with Telstra - exchange.telstra.com.au

    https://exchange.telstra.com.au/how-to-get-in-touch-with-telstra/
    Apr 20, 2012 · Alternatively, you can access our Facebook 24×7 service to chat to a customer consultant right now. Whether it’s a billing or payment issue, unsatisfactory email reply or Telstra phone problems – we want to know and we’ll take your Telstra complaints …

Contact the office of the CEO - Telstra

    https://service.telstra.com.au/customer/general/forms/contact-ceo-form
    CONTACT THE OFFICE OF THE CEO ... At Telstra one of our key priorities is customer service. If you're having trouble getting a problem fixed, please contact us and a member of our team will help put it right. Do you have a Telstra Complaint Reference Number? Yes No

Telstra Outages - Internet, nbn™, Mobile and Email

    https://outages.telstra.com.au/
    Check if your Telstra internet, nbn™, mobile or email service has been affected by a network outage or planned maintenance, along with expected resolution times.

MAKE A COMPLAINT-Completed - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint?formsAction=success&
    Service Status Check the status of your Telstra services. Contact Us We're here to help. Get in touch with us, 24x7 ... Pre-Paid recharge. Account services. Login/Register. Thanks. Telstra 24x7 App. Telstra.com. MAKE A COMPLAINT. Telstra Home > Personal.

Report a coverage problem - Telstra

    https://service.telstra.com.au/customer/general/forms/coverage-feedback
    What service were you using at the time? * Do you experience coverage issues * Yes No Unsure What issue do you experience? * Is it specific to that location, other locations or is it happening everywhere? ... Are your friends and family (who are also with Telstra) experiencing the same problem? * Yes No Please provide their mobile number or ...

Telstra Outages - Internet, nbn™, Mobile and Email

    http://servicestatus.telstra.com/
    Check if your Telstra internet, nbn™, mobile or email service has been affected by a network outage or planned maintenance, along with expected resolution times. Telstra outages. Check if your service is currently experiencing planned maintenance or a network outage. ...

Telstra Reviews Read Customer Service Reviews of www ...

    https://au.trustpilot.com/review/www.telstra.com.au
    Telstra asked for my bank details on two occasions, once to charge me for unlocking my ALREADY UNLOCKED phone.and again, to manually deposit a refund for a faulty service, that wasn't completed, but telstra held on to my bank card details..I have reported both fraud attempts to the federal police...telstra still refuse to investigate my claims ...

Complaints The Telecommunications Industry Ombudsman

    https://www.tio.com.au/making-a-complaint
    Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...

Telstra Customer Service And Customer Care Number

    https://www.contactdirectory.com.au/telstra/
    Telstra invests in, designs and deploys the latest technologies to meet the specific needs of its suppliers and customers. As of 2016, Telstra had more than 150 subsidiaries in various countries. Telstra Customer Service Number can be used to get connected to these areas:

Telstra Corporation Customer Service, Complaints and Reviews

    https://www.complaintsboard.com/telstra-corporation-b121630
    Telstra Corporation — mobile phone service interruption, overcharging of data and terrible support consistency. Last year, we found our phone calls were dropping, all the time, and service went off line for hours at a time with...1/5(18)

Telstra Mobile ProductReview.com.au

    https://www.productreview.com.au/listings/telstra-1
    Telstra Mobile (Mobile Phone Service Provider): 1.5 out of 5 stars from 1649 genuine reviews on Australia's largest opinion site ProductReview.com.au.1.5/5(1.6K)

REPORT MISUSE OF SERVICE - Telstra

    https://service.telstra.com.au/customer/general/surveys/Report_misuse_of_service
    report misuse of service If you've experienced misuse or abuse online and believe it originated from a Telstra service, tell us about it below so we can investigate further. We may not respond to all submissions, and other times we may request more information.

NBN complaints are soaring, this Melbourne man went back ...

    https://www.abc.net.au/news/2018-04-17/nbn-complaint-melbourne-man-left-without-internet-six-weeks/9663648
    Apr 17, 2018 · He immediately called his retail service provider, Telstra, to complain. It was the start of a six-week period of no internet, constant nagging and no clear answers.



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