Texas Medicaid Provider Complaints

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How Do I Make a Complaint about an HHS Service Provider ...

    https://hhs.texas.gov/about-hhs/your-rights/complaint-incident-intake/how-do-i-make-a-complaint-about-hhs-service-provider
    If you think a provider that is licensed or certified by Texas Health and Human Services has broken the rules, let us know. Complaints can come from anyone — the person affected, family members, health care providers, advocates, police or other state agencies. You can make a complaint over the ...

Medicaid and CHIP - Contact Us Texas Health and Human ...

    https://hhs.texas.gov/services/health/medicaid-chip/about-medicaid-chip/medicaid-chip-contact-us
    Medicaid and CHIP - Contact Us. Contacts for Clients. ... Texas Medicaid & Healthcare Partnership (TMHP) is the claims administrator for Texas Medicaid. Technical Support for Filing Claims: 888-863-3638. Filing Claims for Managed Care Services. ... Provider Complaints and Appeals.

Physician/Provider Information and Advice for Physicians ...

    https://tdi.texas.gov/hprovider/doctors3.html
    Return to Physician/Provider Resource Page. Where to file Medicare, Medicaid, and other health plan complaints Children's Health Insurance Program (CHIP) Complaints involving CHIP health maintenance organizations (HMOs) claims issues should be directed to the: Texas Department of Insurance Consumer Protection (111-1A) P. O. Box 149104 Austin ...

Provider Complaints and Appeals Texas Children's Health Plan

    https://www.texaschildrenshealthplan.org/for-providers/provider-resources/complaints-and-appeals
    Provider Complaints Process to HMO. As a STAR health plan, it is the policy of Texas Children’s Health Plan to adhere to State Medicaid Provider Guidelines as defined in the current edition of the Texas Medicaid Provider Procedures Manual.

How to file a complaint (grievance) Medicare

    https://www.medicare.gov/claims-appeals/how-to-file-a-complaint-grievance
    Find out how to file a complaint (also called a "grievance") if you have a concern about the quality of care or other services you get from a Medicare provider. Contact your State Health Insurance Assistance Program (SHIP) for local, personalized Medicare counseling.

Provider Complaints

    https://www.aetnabetterhealth.com/texas/providers/complaints
    Download and access Texas Medicaid and CHIP provider complaint or appeal forms from Aetna Better Health Texas today. View other provider resources online. Skip to main content. Main Navigation. Find a Provider / Pharmacy. ... Aetna Better Health of Texas Complaints and Appeals Team PO Box 569150 Dallas, TX 75356-9150.

Health insurance complaints - tdi.texas.gov

    https://www.tdi.texas.gov/consumer/health-complaints.html
    I got a bill from an out-of-network provider. I’m a provider and the insurance company didn’t pay me on time or only partially paid the claim. I have another issue. Are you a provider? Read our Guidelines for filing complaints from providers about health claim payments.

For Providers Texas Children's Health Plan

    https://www.texaschildrenshealthplan.org/for-providers
    To inquire about becoming a contracted provider please complete a Letter of Interest form and submit a W-9. The Texas Children’s Health Plan Network Management Department will review to ensure the following criteria are met: Provider is a Texas Medicaid Provider, as applicable

Filing complaints about a doctor, hospital, or provider ...

    https://www.medicare.gov/claims-appeals/file-a-complaint/filing-complaints-about-a-doctor-hospital-or-provider
    Filing complaints about a doctor, hospital, or provider Improper care or unsafe conditions You may have a complaint about improper care (like claims of abuse to a nursing home resident) or unsafe conditions (like water damage or fire safety concerns).

Welcome to TMHP

    http://www.tmhp.com/
    Welcome to the Texas Medicaid & Healthcare Partnership (TMHP) website. TMHP is a group of contractors under the leadership of Accenture. Accenture administers Texas Medicaid and other state health-care programs on behalf of the Texas Health and Human Services Commission.

A Guide on How to Submit Provider Complaints to Texas ...

    https://connect.tahch.org/blogs/jr-top/2017/06/22/a-guide-on-how-to-submit-provider-complaints-to-texas-health-and-human-services
    Jun 22, 2017 · Filing a Provider Complaint with Texas Health and Human Services Providers can file complaints or inquiries with HHS Health Plan Management (HPM) for ... A Guide on How to Submit Provider Complaints to Texas Health and Human Services. ... or a Medicaid provider. Legislative: Can either be a complaint or inquiry, initiated by a Legislative office.

Complaints and Appeals Texas Medicaid Superior HealthPlan

    https://www.superiorhealthplan.com/members/medicaid/resources/complaints-appeals.html
    Complaints may be made by calling Superior Member Services at the number on the back of your ID card (Relay Texas 1-800-735-2989). A complaint acknowledgement letter will be sent to you within five (5) days. Written complaints can be sent on paper or electronically. To file your complaint, send to: Superior HealthPlan Complaints Department

Texas State Dental Plans Member Information - DentaQuest

    https://www.dentaquest.com/state-plans/regions/texas/members/medicaid-complaints-and-appeals/
    TX Medicaid Complaint Form DentaQuest Member Services Advocate can help you file a complaint. Most of the time, we can help you right away or within a few days. If you still have a complaint after you’ve gone through the DentaQuest complaint process, call the Texas Health and Human Services Commission (HHSC) at 1-800-252-8263 (toll-free).

OIG Now Opens Provider Investigations into Dentists and ...

    https://www.tdmr.org/oig-now-opens-provider-investigations-into-dentists-and-doctors-at-3x-the-rate-of-complaints/
    The recently released HHSC-OIG Quarterly Report for the 1st Quarter of 2020 shows that the rate of provider investigations opened into dentists and doctors is roughly three times the rate of the number of complaints received by the agency. The rate for dentists is slightly higher than that of doctors. This is roughly double the …

Texas Medicaid Quick Reference Guide

    http://www.tmhp.com/TMHP_File_Library/Medicaid/Quick%20Reference%20Guide/Quick%20Reference%20Guide.pdf
    Page 3 of 16 Texas Medicaid Program Quick Reference Guide Revised 12/26/2019 Contact Information For additional address information and telephone numbers not listed here, refer to the most current Texas Medicaid Provider Procedures Manual or visit www.tmhp.com. Program-Specific Contact Information

Complaint Procedures Provider Resources Superior ...

    https://www.superiorhealthplan.com/providers/resources/complaint-procedures.html
    It is important to note that inquiries or appeals related to claims are handled separately from provider complaints. Please review the Superior Provider Manual for the process for claims inquiries and appeals. ... Note: This is also used when issuing the retro-authorization as HHSC will only authorize the Texas Medicaid and Healthcare ...

Medicaid/CHIP Provider Complaints, Claim Payment Disputes ...

    https://providers.amerigroup.com/ProviderDocuments/TXTX_CAID_ComplaintsAppeals_ENG.pdf
    Medicaid/CHIP Provider Complaints, Claim Payment Disputes and Appeals The information below is a summary of each process. For full details, refer to the appropriate Amerigroup provider manual. Provider complaints Amerigroup accepts provider complaints verbally, by mail, fax and email. Verbal complaints

Complaints and Appeals Molina Healthcare Texas

    https://www.molinahealthcare.com/members/tx/en-US/mem/marketplace/quality/Pages/gna.aspx
    Complaints and Appeals. ... Molina Healthcare of Texas Attn: Member Complaints & Appeals ... The procedure will include a review by a health care provider who has not previously reviewed the case and is of the same specialty or a similar specialty as the health care provider who would typically manage the condition under appeal.



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