Texas Medicaid Transportation Complaints

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HHS Ombudsman Managed Care Help Texas Health and Human ...

    https://hhs.texas.gov/about-hhs/your-rights/office-ombudsman/hhs-ombudsman-managed-care-help
    If you get your Medicaid through a health plan or a managed care organization, also called an MCO, and you have questions or complaints, we can help. Our team is designed to help people who are already on Medicaid but need help accessing health care services. A priority is placed on individuals who ...

HHS Ombudsman - Complaint Process Texas Health and Human ...

    https://hhs.texas.gov/about-hhs/your-rights/office-ombudsman/hhs-ombudsman-complaint-process
    Option 4: Consumers seeking information about Medicaid managed care services. Option 5: Consumers seeking information about federal Social Security benefits. Option 0: Consumers seeking information about any other HHS program, including the Healthy Texas Women Program, or the Medical Transportation Program.

How to file a complaint (grievance) Medicare

    https://www.medicare.gov/claims-appeals/how-to-file-a-complaint-grievance
    Find out how to file a complaint (also called a "grievance") if you have a concern about the quality of care or other services you get from a Medicare provider. Contact your State Health Insurance Assistance Program (SHIP) for local, personalized Medicare counseling.

Transportation Providers FAQ's - Texas Medicaid Ride

    https://www.txmedicaidride.net/mto/Transportation-Providers/FAQs
    After this is complete, the NEMT transportation providers must contract with LogistiCare. LogistiCare is the HHSC contracted Transportation Broker responsible for assigning and paying for Medicaid and CSHCN Non-Emergency Medical Transportation services for MTO Region 7.

Welcome to TMHP

    http://www.tmhp.com/
    Welcome to the Texas Medicaid & Healthcare Partnership (TMHP) website. TMHP is a group of contractors under the leadership of Accenture. Accenture administers Texas Medicaid and other state health-care programs on behalf of the Texas Health and Human Services Commission.

Texas Non-Emergency Medical Transportation - NEMT

    https://www.mtm-inc.net/texas/
    MTM provides non-emergency medical transportation (NEMT) services throughout many regions of Texas. Learn about our services and how to schedule a ride.

Medical Transportation Program (MTP) Rate Analysis - Texas

    https://rad.hhs.texas.gov/managed-care-services/medical-transportation-program-mtp
    Overview The Medical Transportation Program (MTP) is responsible for arranging and administering cost effective, non-emergency medical transportation NEMT services to eligible Medicaid clients, Children with Special Health Care Needs (CSHCN) Services Program clients and Transportation for Indigent Cancer Patients (TICP) who have no other means of transportation.

Transportation Texas Medicaid Amerigroup

    https://www.myamerigroup.com/tx/benefits/transportation.html
    All other areas of Texas. Call MTP at 1-877-633-8747 (1-877-MED-TRIP) Monday through Friday from 8 a.m. to 5 p.m. If you also have Medicare, this benefit applies to your Medicaid covered long-term services and supports. STAR+PLUS nursing facility members aren’t eligible for transportation benefits.

Reports OIG - Texas

    https://oig.hhsc.texas.gov/reports?category%5B%5D=1
    This audit report summarizes non-emergency medical transportation services in Texas Medicaid managed transportation organizations, based on the results of four audits performed by the OIG Audit Division. Issued December 3, 2019.

Long-term Care Provider Search HHS - Texas

    https://apps.hhs.texas.gov/LTCSearch/
    The LTC Provider Search includes information about 2 types of long-term care providers: ... Texas Home Living; ... and if it accepts Medicaid. Complaints & Investigations. HHSC investigates all complaints about resident health and safety that are reported by residents, family members, employees or others. The speed with which complaint ...

Reports OIG - Texas

    https://oig.hhsc.texas.gov/reports?category%5B0%5D=1&page=1
    Nursing facilities billed Texas Medicaid MCOs an estimated $39.2 million more for resident daily care in 2017, by clustering therapy services during MDS assessment look-back periods, than they would have billed if Texas Medicaid policy prohibited the practice of clustering.

Texas MTO Region 5 NEMT - MTM, Inc.

    https://www.mtm-inc.net/texas/mto-region-5/
    MTM will help set up rides for people in the Texas Medicaid and Children with Special Health Care Needs programs who do not have another way to get to covered healthcare appointments with their healthcare providers. To find out if you can get a ride, call MTM at 1-877-633-8747.

Texas Medicaid Quick Reference Guide

    http://www.tmhp.com/TMHP_File_Library/Medicaid/Quick%20Reference%20Guide/Quick%20Reference%20Guide.pdf
    Page 3 of 16 Texas Medicaid Program Quick Reference Guide Revised 12/26/2019 Contact Information For additional address information and telephone numbers not listed here, refer to the most current Texas Medicaid Provider Procedures Manual or visit www.tmhp.com…

OIG audit of Texas Medicaid medical transportation ...

    https://stateofreform.com/news/industry/human-services/2019/12/oig-audit-of-texas-medicaid-medical-transportation-organizations-part-2/
    The Texas Office of Inspector General (OIG) recently released the last in a series of reports on non-emergency medical transportation services in Texas Medicaid managed transportation organizations (MTOs). Based on the audits of four MTOs — AMR, MTM, Amistad, LogistiCare — OIG auditors offered recommendations to improve efficiencies and reduce administrative burdens. The audit report’s …

Clients FAQ's - Texas Medicaid Ride > Home

    https://www.txmedicaidride.net/mto/Clients/FAQs
    Medicaid members who can walk to their medical appointment or who can afford to drive themselves there or get a free ride from a family member, friend or neighbor. Also, Medicaid clients who live in nursing homes – unless they need a non-emergency transport through LogistiCare to and from dialysis.

Home Welcome to LogistiCare

    https://www.logisticare.com/
    LogistiCare, a wholly owned subsidiary of The Providence Service Corporation (Nasdaq:PRSC), is the nation's largest manager of non-emergency medical transportation (NEMT) programs for state government agencies and managed care organizations.

Transportation STAR Plus Molina Healthcare Texas

    https://www.molinahealthcare.com/members/tx/en-US/mem/medicaid/starplus/coverd/services/Pages/transport.aspx
    The state's Transportation Program gives free rides. Rides are to the doctor, dentist or other covered services. This is for patients with no way to get transportation. Non-emergency transportation This can be for lab services, x-rays or therapies. You need prior approval. You need to …

Barriers to Transportation in Texas - Texas Council for ...

    https://tcdd.texas.gov/transportation-barriers-texas/
    Oct 02, 2015 · Public transportation is a complicated but important issue for people with disabilities in Texas. Transportation in Texas. An estimated 1.9 million Texans with disabilities do not leave their homes due to a lack of adequate transportation services.

Cigna STAR+PLUS Home

    https://starplus.cigna.com/
    Cigna STAR+PLUS plans help people like you get the health care they need when, where, and how they need it. STAR+PLUS is a Texas Medicaid managed care program. Cigna works with the Health and Human Services Commission (HHSC) of Texas to help families and individuals get …



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