Texas Public Utility Commission Complaints

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File An Informal Complaint - Public Utility Commission of ...

    http://www.puc.texas.gov/consumer/complaint/Complaint.aspx
    Before filing an informal complaint with the Public Utility Commission (PUC), contact your electric or telephone provider first and allow them to investigate your complaint. If you are unable to come to a satisfactory resolution with your provider, you should then file a complaint with the PUC's Customer Protection Division.

How to File a Complaint - Texas Office of Public Utility ...

    https://www.opuc.texas.gov/complaints.html
    How to File a Complaint. The Office of Public Utility Counsel (OPUC) represents residential and small commercial electric, telephone and water consumers in utility matters that come before the Public Utility Commission (PUC), the Electric Reliability Council of Texas (ERCOT), the Federal Energy Regulatory Commission (FERC), the Federal Communications Commission (FCC) and in state and federal ...

Public Utility Commission of Texas - How to file a Complaint

    https://comparepower.com/texas-puc/
    Apr 06, 2018 · Texas Public Utility Commission: Submitting Protests or Complaints Any product, company, or organization names, marks or logos shown on this page are the property of their respective owners. ComparePower is an unaffiliated, independent marketplace.4.9/5(24.4K)

Public Utility Commission of Texas ChooseTexasPower.org

    https://www.choosetexaspower.org/tx-puc.html
    Public Utility Commission of Texas Protects Consumers. The Texas Public Utility Commission was created in 1975 to regulate the electric utilities within the state. It was also given the responsibilities of investigating and resolving customer complaints and implementing any legislation that …

Interchange - Daily Search - Texas

    http://interchange.puc.texas.gov/Search/Daily
    Public Utility Commission of Texas 1701 N. Congress Ave. PO Box 13326 Austin, TX 78711-3326

Texas Office of Public Utility Counsel

    https://www.opuc.texas.gov/
    OUR MISSION. The Office of Public Utility Counsel (OPUC) was created by the Texas Legislature in 1983 to represent our state’s residential and small commercial consumers, as a class, in the electric, water, wastewater, and telecommunications utility industries.

Water Utility Programs Regulated by the PUC - TCEQ - www ...

    https://www.tceq.texas.gov/agency/other-jurisdiction/water-utility-transfer-to-PUC
    The TCEQ transferred responsibility for the following programs to the Public Utility Commission of Texas in 2014: the sale, transfer and merger program; the water utility rate program; and the certificate of convenience and necessity program. This transfer was required by the PUC’s Sunset legislation (HB 1600) adopted in 2013.

An Audit Report on Complaint Processing at the Public ...

    http://www.sao.texas.gov/Reports/Main/19-034.pdf
    An Audit Report on Complaint Processing at the Public Utility Commission of Texas SAO Report No. 19-034 May 2019 This audit was conducted in accordance with Texas Government Code, Section 321.0132.

Complaints - California Public Utilities Commission

    https://www.cpuc.ca.gov/complaints/
    Utility Informal Complaints. For billing, service and other complaints related to a regulated utility, your first step is to contact the provider directly. If you cannot resolve the problem after talking with the utility’s customer service, you may file an informal complaint with Consumer Affairs Branch (CAB).

Complaint Filing - Texas RRC - Railroad Commission of Texas

    https://www.rrc.texas.gov/gas-services/complaint-filing/
    Jul 23, 2019 · The Railroad Commission of Texas. About Us. Audience Pages. Commissioners. Complaints. Contact Us. Doing Business with the RRC. History. ... Complaint Filing This page contains information about filing complaints with the Gas Services Department.

Interchange - Search - Texas

    http://interchange.puc.texas.gov/
    Public Utility Commission of Texas Interchange Search. Instructions. You may search by any of the criteria on this page. The easiest way to find a filing is to enter the Control Number, if known.

Utility Company Complaints Office of the Attorney General

    https://www.texasattorneygeneral.gov/consumer-protection/home-real-estate-and-travel/utility-company-complaints
    In Texas the natural gas industry is principally overseen by the Texas Railroad Commission (RRC). You can contact the RRC with complaints about the billing, purchasing, selling, shipping, transportation, or gathering practices of natural gas providers. Regardless of …

Utility Complaint Service - Austin, Texas

    https://www.austintexas.gov/department/utility-complaint-service
    Utility Complaint Service TARA provides assistance to electric utility customers (other than Austin Energy ) and gas customers with complaints, questions, and concerns. Cable television and video services in the City from Spectrum, Grande Communications, and AT&T are now regulated by the Public Utility Commission of Texas (PUCT) under PURA ...

Public Utility Commission of Texas (PUCT ...

    https://electricityplans.com/texas/puct-public-utility-commission-of-texas/
    The Public Utility Commission of Texas (PUCT) regulates the state’s electric, telecommunication, and water and sewer utilities, implements legislation related to those utilities, and offers customer assistance in resolving consumer complaints. Electricity deregulation in Texas has been around since 2002.

Retail Electric Provider Complaint Scorecard

    http://www.powertochoose.org/scorecard/Scorecard.pdf
    based on a rolling 6-month average of the total number of informal complaints investigated, irrespective of whether or not the company was determined to be at fault or adequately resolved the customer's complaint. In many cases, the PUC's informal complaint process adequately addresses the customer complaints with quick resolution by the REP.

Texas Public Utility Commission The Texas Tribune

    https://www.texastribune.org/organizations/texas-public-utility-commission/
    Fearing outages, Texas regulators consider controversial plan to boost power generation. by Kiah Collier. The Public Utility Commission is considering measures to ensure Texans don't lose power in ...

Power To Choose Home

    http://powertochoose.org/
    Power to Choose is the official, unbiased, electric choice website of the Public Utility Commission of Texas, where all certified electric providers in the State of Texas are eligible to post their electric plans. On the Power to Choose website you can compare electric offers and choose the plan that's right for you.

Make an Environmental Complaint - TCEQ - www.tceq.texas.gov

    https://www.tceq.texas.gov/compliance/complaints/
    Make an Environmental Complaint. ... Utility Complaints For complaints about water utility rates; certificates of convenience and necessity; or the sale, transfer and merger of water and wastewater utilities, contact the Public Utility Commission. TCEQ Enforcement.



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