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https://www.puc.texas.gov/consumer/electricity/CustomerComplaintStats.aspx
142 rows · Public Utility Commission of Texas. PO Box 13326 Austin, TX 78711-3326 512-936-7000 Contact Web Support
https://www.puc.texas.gov/consumer/complaint/Default.aspx
Helpful information on which utilities the Public Utility Commission (PUC) has no regulatory authority. A must read prior to filing a complaint with the PUC. Know Your Rights It's important that you understand your rights as a utility customer before filing a complaint.
http://www.puc.texas.gov/consumer/complaint/Complaint.aspx
File a Formal Complaint. If you are a customer of an electric, telecommunications, or water service provider who filed an informal complaint with the Public Utility Commission (PUC) and you are not satisfied with the resolution, you may file a formal complaint. If your complaint is against your electric utility, or local wires company,...
https://www.texaselectricityratings.com/blog/2012/11/05/puc-complaint-issues/
Nov 05, 2012 · The PUC Scorecard and Complaint Summaries have been a part of how Texas Electricity Ratings evaluates the different retail electric providers in Texas since we first began the site back in 2009. After all, the Public Utilities Commission’s own view of different electricity companies was a logical voice to include when trying to create a fully encompassing view of the Texas electricity …4.8/5(12.1K)
https://www.texaspowerguide.com/texas-electric-company-ratings/
And it lumps equal numbers of REPs into each of 5 star ratings regardless of whether they are all truly excellent, all terrible, or something in between. To avoid promoting or penalizing REPs at false extremes, Texas Power Guide instead uses the Scorecard’s underlying “complaint ratio” data, without the star groupings. A “1x” score means a company gets as many complaints per customer as the industry …
https://comparepower.com/texas-puc/
Apr 06, 2018 · Learn about the Public Utility Commission of Texas and how to file an electric complaint. ... Learn about the PUC of Texas and how to File a Complaint . ... Rated 4.9 / 5 stars based on 24366 reviews from Shopper Approved. TX Broker Registration BR190020.4.9/5(24.4K)
https://www.opuc.texas.gov/complaints.html
To file a complaint about your electric, local telephone, or water and wastewater service provider you can: Call the Consumer Protection Division of the Public Utility Commission (PUC) at: 1-888-782-8477 or
https://www.puc.texas.gov/
The Public Utility Commission of Texas regulates the states electric, communication and telecommunication utilities, implements respective legislation, and offers customer assistance for resolving consumer complaints.
https://tcaptx.com/reports/snapshot-report-2019-puc-complaint-data
Even still, the number of complaints registered with the PUC during FY 2019 remains below the annual average of complaints filed during the most recent 10-year period — 7,276 — and well below the average of 9,322 complaints filed on an annual basis since Texas implemented retail electric deregulation 18 years ago.
https://www.choosetexaspower.org/tx-puc.html
A formal complaint with the Public Utility Commission of Texas is very much like a court case. It's advisable to consult your attorney so you can get a better understanding of the rules and laws relevant to your complaint with the Texas Public Utility Commission. You will be assigned an attorney from the PUC of Texas.
http://www.powertochoose.org/scorecard/Scorecard.pdf
Average Complaint Rate Higher than Average Rate of Complaints Highest Complaint Rate Disclaimer: REPs are scored into five groupings of approximately equal size based on a 6-month rolling average of complaint rates per 1,000 customer relative to other companies.
https://tcaptx.com/reports/snapshot-report-2017-puc-complaint-data
This Snapshot Report is based upon a review of electricity complaints and inquiries filed with the PUC’s Office of Customer Protection, which was established in July 1997. The Texas Coalition for Affordable Power reviews this data on an annual basis.
https://www.puc.texas.gov/consumer/complaint/form/ComplaintForm.aspx
Feb 23, 2020 · You can upload files to be attached to your complaint. There is a maximum size 20 mb for the total number files. For example, you can have one file that is 20 mb or 4 files that are 5 mb each.
https://www.texaselectricityratings.com/read-reviews/infinite-energy
Infinite Energy has an excellent rating (5 smiling outlets) and very few complaints (you can check rating and complaint history on power to choose). In the context of utilities and household bills, cell phones, auto insurance, etc--switching to Infinite Energy was the best decision I've ever made.
https://www.texaselectricityratings.com/read-reviews
Rating the Energy Providers. We've evaluated and ranked the electric companies to bring you the best providers in Texas. You could spend hours digging through information, but with our ratings process and over 6000 customer reviews, you can quickly find a great rate and a quality provider.. While no company is perfect, we think an energy provider that owns up to mistakes and tries to treat ...4.8/5(12.1K)
https://www.bbb.org/us/tx/houston/profile/electric-companies/just-energy-0915-16000393
See BBB rating, reviews, complaints, & more. ... BBB of Greater Houston and South Texas. More Info on Local BBB. BBB Business Profiles may not be reproduced for sales or promotional purposes.
https://www.texaselectricityratings.com/companies/agera-energy/ratings
We aggregate data from multiple sources, including our customer reviews, kilowatt-per-hour rates, Public Utility Commission of Texas complaint statistics, JD Power & Associates ratings, company standings with the Better Business Bureau, telephone and online surveys.3.4/5(12.1K)
http://www.puc.state.pa.us/consumer_info/natural_gas/filing_complaints/informal_complaints.aspx
The form below can also be used to inform BCS of a utility matter that falls under the PUC’s jurisdiction. Utilities not regulated by the PUC are found below. Please review all of the following information before filing a complaint: Informal Complaint Checklist - Please review and follow before filling out the Informal Complaint Form.
http://www.puc.state.pa.us/consumer_info/electricity/consumer_publications.aspx
PUC Ratemaking Process Fact Sheet This fact sheet reviews the PUC ratemaking process and the role of consumers in the process. Complaint Filing Process. Consumer Complaint Procedures Guide If you have a problem or concern with a public utility, you can file either a Formal or Informal Complaint. This comprehensive guide will show you how.
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