Texas Puc Complaint Scorecard

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Retail Electric Provider Complaint Scorecard

    http://www.powertochoose.org/scorecard/Scorecard.pdf
    In many cases, the PUC's informal complaint process adequately addresses the customer complaints with quick resolution by the REP. You may wish to also review other resources regarding a REP's customer service such as your local Better Business Bureau. Please note this scorecard is made up of REPs that are currently active on the PTC website ...

PUC Complaint Summary & Scorecard Need Some Work - Texas ...

    https://www.texaselectricityratings.com/blog/2012/11/05/puc-complaint-issues/
    Nov 05, 2012 · The PUC Scorecard and Complaint Summaries have been a part of how Texas Electricity Ratings evaluates the different retail electric providers in Texas since we first began the site back in 2009. After all, the Public Utilities Commission’s own view of different electricity companies was a logical voice to include when trying to create a fully encompassing view of the Texas electricity market.4.8/5(12.1K)

File An Informal Complaint - puc.texas.gov

    https://www.puc.texas.gov/consumer/complaint/Complaint.aspx
    The PUC will send both you and your company a letter with the investigator's resolution. File a Formal Complaint. If you are a customer of an electric, telecommunications, or water service provider who filed an informal complaint with the Public Utility Commission (PUC) and you are not satisfied with the resolution, you may file a formal complaint.

Public Utility Commission of Texas

    https://www.puc.texas.gov/
    The Public Utility Commission of Texas regulates the states electric, communication and telecommunication utilities, implements respective legislation, and offers customer assistance for resolving consumer complaints.

Snapshot Report: 2019 PUC Complaint Data - Texas Coalition ...

    https://tcaptx.com/reports/snapshot-report-2019-puc-complaint-data
    According to the Retail Electric Provider Complaint Scorecard from the PUC (as of March 1, 2019 through August 31, 2019), retail electric providers with the highest complaint rates were: Trieagle Energy, Power House Energy, Fulcrum Retail Energy, Amigo Energy, Tara Energy, Pulse Power, Energy To Go, 174 Power Global Retail Texas, Chariot Energy ...

UPDATED: For the PUC Complaint Scorecard, the PUC ...

    https://www.texaselectricityratings.com/blog/2013/04/29/puc-complaint-scorecard-puc-continues-score-f/
    Apr 29, 2013 · UPDATED: For the PUC Complaint Scorecard, the PUC Continues to Score an “F” ... That means that they’re more than one month late on updating their complaint scorecard for Texas electricity providers. And the latest data for consumers is more than two months old.4.8/5(12.1K)

Texas Electric Company Ratings - Texas Power Guide

    https://www.texaspowerguide.com/texas-electric-company-ratings/
    To avoid promoting or penalizing REPs at false extremes, Texas Power Guide instead uses the Scorecard’s underlying “complaint ratio” data, without the star groupings. A “1x” score means a company gets as many complaints per customer as the industry average. “0.5x” means half as many, “2x” means twice as many, etc.

Snapshot Report: 2018 PUC Complaint Data - Texas Coalition ...

    https://tcaptx.com/reports/snapshot-report-2018-puc-complaint-data
    According to the Retail Electric Provider Complaint Scorecard from the PUC (as of February 1, 2018 through July 31, 2018), retail electric providers with the best complaint rankings were: Alliance Power (APC Electric), American Light & Power, Source Power and Gas (Beyond Power), V247 Power, Nueces Electric Coop (NEC Retail), Xoom Energy, Texpo ...

YEP Energy Ranks among the Best on Texas P.U.C. Official ...

    https://www.marketwatch.com/press-release/yep-energy-ranks-among-the-best-on-texas-puc-official-complaint-scorecard-among-retail-electric-providers-five-circle-score-2016-08-26
    Aug 26, 2016 · The Texas Public Utility Commission’s Retail Electric Provider Complaint Scorecard scores REPs into five groupings of approximately equal size based on a 6-month rolling average of complaint ...

Texpo Energy Earns 5 Circle Score on Texas P ... - MarketWatch

    https://www.marketwatch.com/press-release/texpo-energy-earns-5-circle-score-on-texas-puc-official-complaint-scorecard-the-texas-pucs-highest-rating-2016-09-01
    Sep 01, 2016 · Texpo Energy Earns 5 Circle Score on Texas P.U.C. Official Complaint Scorecard (The Texas P.U.C.’s Highest Rating) ... the Public Utility Commission Texas’s …

Complaints to Texas PUC about electricity providers drops ...

    https://www.dallasnews.com/business/energy/2017/10/17/complaints-to-texas-puc-about-electricity-providers-drops-to-deregulation-era-low/
    Oct 17, 2017 · business Energy. Complaints to Texas PUC about electricity providers drops to deregulation-era low A consumer advocacy group's annual reports have shown a steady decline in the past decade when ...Author: Jeff Mosier

Texas Electricity Providers Family Tree - Texas Power Guide

    https://www.texaspowerguide.com/electricity-providers-family-tree/
    Other times it’s a higher price or credit sensitivity of their customers. And sometimes its the bias of review sites that carry plans from one sub-brand but not another. We include the Complaint Ratios from the Texas PUC’s latest Complaint Scorecard below, so you can draw your own conclusions.

Meet the new nominee for worst electric company in Texas

    https://www.dallasnews.com/news/watchdog/2016/08/12/meet-the-new-nominee-for-worst-electric-company-in-texas/
    Aug 12, 2016 · Meet the new nominee for worst electric company in Texas ... On the PUC complaint scorecard, Hino scores the lowest one-star rating out of five. ... The only gaming of the system I …

RETAIL ELECTRIC PROVIDER COMPARISON - senate.texas.gov

    https://senate.texas.gov/cmtes/82/c510/0410BI-OPUC-REPComparison.pdf
    PUC-certified to operate in Texas. REP Complaint Scorecard – PUC-compiled customer complaint information converted into graphical scoring system. REP Complaint Summary – PUC summary of total number and types of complaints received by customers for last 6 months.

Power to Choose – Texas' Official Electric Choice Program

    https://www.electricchoice.com/tx/power-to-choose/
    Texas’ Power to Choose is the official electric choice website run and owned by the Public Utility Commission of Texas. It provides consumers living in energy deregulated areas of the state with information and tools to stay on top of energy choice options within the state.

Complaint Data Resources - Texas Department of Insurance

    https://tdi.texas.gov/consumer/cpportal.html
    Oct 14, 2019 · We can help you resolve complaints about property, title, health, and workers' compensation insurance. Learn how to get help with an insurance complaint.. Resources. Internet Complaint Information System (ICIS) - Provides summaries of complaint database files by quarter and by line of insurance. NAIC Consumer Insurance Search - The search allows consumers to learn …

PUC - Suppliers List

    http://www.puc.state.pa.us/consumer_info/electricity/suppliers_list.aspx
    Below is a list of companies licensed by the PUC to be competitive generation suppliers in Pennsylvania. If you are shopping for a new electric supplier, check out PAPowerSwitch for a list of suppliers currently making offers in a specific service territory and for pricing …

Power To Choose Home - Texas Electric Choice

    http://powertochoose.org/
    Power to Choose is the official, unbiased, electric choice website of the Public Utility Commission of Texas, where all certified electric providers in the State of Texas are eligible to post their electric plans. On the Power to Choose website you can compare electric offers and choose the plan that's right for you.

Regulatory Compliance The Texas Retail Electric Scorecard

    http://www.your-rcs.com/TRES-Jul05.pdf
    Complaint Statistics Page 4 The Texas Retail Electric Scorecard Want to know how your company compares? Contact Regulatory Compliance Services to subscribe to the Company Scorecard and find out! For the month of June, 2005, the PUCT complaint staff received a total of 1,435 complaints. Electric complaints represented 40% of the total during June.



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