Texas Puc Complaints

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File An Informal Complaint - Public Utility Commission of ...

    http://www.puc.texas.gov/consumer/complaint/Complaint.aspx
    The PUC will send both you and your company a letter with the investigator's resolution. File a Formal Complaint. If you are a customer of an electric, telecommunications, or water service provider who filed an informal complaint with the Public Utility Commission (PUC) and you are not satisfied with the resolution, you may file a formal complaint.

Utility Complaints

    https://www.puc.texas.gov/consumer/complaint/Default.aspx
    Helpful information on which utilities the Public Utility Commission (PUC) has no regulatory authority. A must read prior to filing a complaint with the PUC. Know Your Rights It's important that you understand your rights as a utility customer before filing a complaint.

Texas Office of Public Utility Counsel

    https://www.opuc.texas.gov/complaints.html
    How to File a Complaint. The Office of Public Utility Counsel (OPUC) represents residential and small commercial electric, telephone and water consumers in utility matters that come before the Public Utility Commission (PUC), the Electric Reliability Council of Texas (ERCOT), the Federal Energy Regulatory Commission (FERC), the Federal Communications Commission (FCC) and in state and federal ...

Public Utility Commission of Texas - How to file a Complaint

    https://comparepower.com/texas-puc/
    Apr 06, 2018 · The PUC of Texas will take action on the complaints that you file with them, although this should be your last resort option. After first filing an informal complaint, the Public Utility Commissioners will have your case investigated.4.9/5(24.4K)

Consumer Information - puc.texas.gov

    https://www.puc.texas.gov/consumer/Default.aspx
    Public Utility Commission of Texas. PO Box 13326 Austin, TX 78711-3326 512-936-7000 Contact Web Support. PUC Websites: Power to Choose; Power to Save; PUC Interchange ... Consumer information assists customers in resolving complaints against utilities and publishes electric and telephone consumer information and education materials.

Customer Complaint Statistics - Public Utility Commission ...

    http://www.puc.texas.gov/consumer/electricity/CustomerComplaintStats.aspx
    142 rows · Aug 02, 2019 · Public Utility Commission of Texas. PO Box 13326 Austin, TX 78711 …

Public Utility Commission of Texas

    https://www.puc.texas.gov/
    The Public Utility Commission of Texas regulates the states electric, communication and telecommunication utilities, implements respective legislation, and offers customer assistance for resolving consumer complaints.

Public Utility Commission of Texas ChooseTexasPower.org

    https://www.choosetexaspower.org/tx-puc.html
    Filing a complaint with the PUC Texas . As part of its job as a utility regulator, the Public Utility Commission of Texas is responsible for resolving customer complaints. If you feel you have been wronged by your provider or utility on your electric bills, filing a formal complaint with the Public Utility Commission of Texas should be a last resort. The first step in resolving any issue is to contact your …

Texas - Interchange - Search

    http://interchange.puc.texas.gov/
    Public Utility Commission of Texas Interchange Search. Instructions. You may search by any of the criteria on this page. The easiest way to find a filing is to enter the Control Number, if known.

Snapshot Report: 2018 PUC Complaint Data - Texas Coalition ...

    https://tcaptx.com/reports/snapshot-report-2018-puc-complaint-data
    The average number of complaints and inquiries filed with the Texas PUC over the last 10 fiscal years — from 2009 through 2018 — was 8,321. In FY 2009, Texans registered 15,956 electric complaints and inquiries with the PU C. That’s ne arly three times the number registered in FY 2018.

Snapshot Report: 2019 PUC Complaint Data - Texas Coalition ...

    https://tcaptx.com/reports/snapshot-report-2019-puc-complaint-data
    Under the PUC’s complaint process, customers can file a complaint against a company with the agency’s Office of Customer Protection. Agency employees then make an inquiry with the company, which has 21 days to respond. A PUC investigator evaluates the company’s response to determine whether it failed to follow the law.

PUC COMPLAINT DATA - Texas Coalition for Affordable Power

    https://tcaptx.com/reports/snapshot-report-2017-puc-complaint-data
    All told, Texans filed 4,175 electricity-related complaints or inquiries with the Texas Public Utility Commission during the most recent fiscal year. This is below the previous post-deregulation low set during FY 2016 when the PUC logged 4,835 electricity-related complaints or inquiries.

PUC - Informal Complaint Form

    http://www.puc.state.pa.us/filing_resources/filing_complaints/informal_complaint_form.aspx
    Informal Complaint Form. Due to the volume of informal complaints that the PUC is currently receiving, it may take 3 to 5 business days to respond to your complaint. If your complaint is TERMINATION related, you may want to consider contacting the PUC's Bureau of Consumer Services at 1-800-692-7380 rather than filing an online informal complaint.

PUC - Informal Complaints

    http://www.puc.pa.gov/consumer_info/natural_gas/filing_complaints/informal_complaints.aspx
    Filing an Informal Complaint You may file an informal complaint or provide opinions/comments regarding utility matters with the PUC by calling one of the following telephone numbers, writing to us or by using our informal complaint form.

Utility Company Complaints - Texas Attorney General

    https://www.texasattorneygeneral.gov/consumer-protection/home-real-estate-and-travel/utility-company-complaints
    You can contact the RRC with complaints about the billing, purchasing, selling, shipping, transportation, or gathering practices of natural gas providers. Regardless of the utility, you can file complaints with our office. While the OAG may be limited in its ability to remedy your complaint, certain conduct may be actionable by our office as well.

Texas RRC - Complaint Filing

    https://www.rrc.texas.gov/gas-services/complaint-filing/
    Jul 23, 2019 · Filing a Consumer Complaint regarding your Natural Gas or Propane Bill or Service: Toll 1-877-228-5740; Complaint Line 512-463-7164 Email: [email protected]

Public Utilities Commission Filing Complaints

    https://puc.hawaii.gov/filing/complaint/
    After trying to resolve an issue directly with a public utility, you may wish to file an informal complaint with the PUC. Formal Complaints If your informal complaint is not resolved to your satisfaction and you wish to file a formal complaint, your pleading must be filed in accordance with the formal complaint filing procedures set forth in HAR § 6-61-67.



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