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https://www.puc.texas.gov/consumer/complaint/Complaint.aspx
Before filing an informal complaint with the Public Utility Commission (PUC), contact your electric or telephone provider first and allow them to investigate your complaint. If you are unable to come to a satisfactory resolution with your provider, you should then file a complaint with the PUC's Customer Protection Division.
https://www.puc.texas.gov/consumer/complaint/Default.aspx
Helpful information on which utilities the Public Utility Commission (PUC) has no regulatory authority. A must read prior to filing a complaint with the PUC. Know Your Rights It's important that you understand your rights as a utility customer before filing a complaint.
https://www.opuc.texas.gov/complaints.html
How to File a Complaint. The Office of Public Utility Counsel (OPUC) represents residential and small commercial electric, telephone and water consumers in utility matters that come before the Public Utility Commission (PUC), the Electric Reliability Council of Texas (ERCOT), the Federal Energy Regulatory Commission (FERC), the Federal Communications Commission (FCC) and in state and federal ...
https://comparepower.com/texas-puc/
Apr 06, 2018 · Learn about the Public Utility Commission of Texas and how to file an electric complaint. Not happy with your electricity company? Learn about the Public Utility Commission of Texas and how to file an electric complaint. ... To this day, the PUC of Texas fields complaints from customers and works to protect the people. Whenever an energy ...4.9/5(24.4K)
http://powertochoose.org/
Power to Choose is the official, unbiased, electric choice website of the Public Utility Commission of Texas, where all certified electric providers in the State of Texas are eligible to post their electric plans. On the Power to Choose website you can compare electric offers and choose the plan that's right for you.
https://tcaptx.com/reports/snapshot-report-2019-puc-complaint-data
In compiling this Snapshot Report, the Texas Coalition for Affordable Power reviewed electricity complaints and inquiries filed with the PUC’s Office of Customer …
https://tcaptx.com/reports/snapshot-report-2017-puc-complaint-data
This Snapshot Report is based upon a review of electricity complaints and inquiries filed with the PUC’s Office of Customer Protection, which was established in July 1997. The Texas Coalition for Affordable Power reviews this data on an annual basis.
https://www.texaselectricityratings.com/blog/2012/11/05/puc-complaint-issues/
Nov 05, 2012 · The PUC Scorecard and Complaint Summaries have been a part of how Texas Electricity Ratings evaluates the different retail electric providers in Texas since we first began the site back in 2009. After all, the Public Utilities Commission’s own view of different electricity companies was a logical voice to include when trying to create a Read More4.8/5(12.1K)
https://www.choosetexaspower.org/tx-puc.html
Understand the Texas Public Utility Commission and its role in deregulation. When the Texas legislature decided to restructure the electricity market more than a decade ago, the Texas Public Utility Commission, or PUC of Texas, had to restructure as well. Before deregulation, the PUC of Texas regulated the rates charged by utilities.
https://www.dallasnews.com/business/energy/2017/10/17/complaints-to-texas-puc-about-electricity-providers-drops-to-deregulation-era-low/
Oct 17, 2017 · business Energy. Complaints to Texas PUC about electricity providers drops to deregulation-era low A consumer advocacy group's annual reports have shown a steady decline in the past decade when ...Author: Jeff Mosier
https://www.texaspowerguide.com/texas-electric-company-ratings/
The only source we know of that meets both tests is the Public Utility Commission of Texas’s monthly Industry Scorecard. It lists the relative number of informal complaints the PUC-T investigated per REP, per a process that reduces misdirected complaints. But even that’s not perfect.
https://www.texaselectricityratings.com/read-reviews
Best Rated Texas Electricity Providers. Home > Read Reviews. Rating the Energy Providers. We've evaluated and ranked the electric companies to bring you the best providers in Texas. You could spend hours digging through information, but with our ratings process and over 6000 customer reviews, you can quickly find a great rate and a quality ...4.8/5(12.1K)
https://electricityplans.com/texas/puct-public-utility-commission-of-texas/
The Public Utility Commission of Texas (PUCT) regulates the state’s electric, telecommunication, and water and sewer utilities, implements legislation related to those utilities, and offers customer assistance in resolving consumer complaints. Electricity deregulation in Texas has been around since 2002.
https://comparepower.com/electricity-rates/texas/
To facilitate a better shopping experience the PUC launched powertochoose.org, the official website that compares electricity rates from various retail electricity providers in Texas. This online marketplace, which is run by the Texas Public Utility Commission, offers a range of competing rate and plan options in Texas sorted by price.4.9/5(24.6K)
https://www.texasattorneygeneral.gov/consumer-protection/home-real-estate-and-travel/utility-company-complaints
In Texas the natural gas industry is principally overseen by the Texas Railroad Commission (RRC). You can contact the RRC with complaints about the billing, purchasing, selling, shipping, transportation, or gathering practices of natural gas providers. Regardless of …
https://www.opuc.texas.gov/regulatory%20agencies.html
Regulatory Agencies. The electric, telecommunications and water service industries in Texas are regulated and governed by a host of independent, state and federal agencies. Each regulatory body is charged with unique tasks and responsibilties to ensure adequate protection for and service to the public. _____ Public Utility Commission of Texas
https://electricityrates.com/texas-puc-says-customer-complaints-could-come/
Texas' many retail energy providers are currently mulling whether to pass on the costs of higher wholesale electricity prices to their customers who were supposedly locked into to fixed rates, which the Texas Public Utilities Commission (PUC) says will result in major complaints.
https://www.houstontx.gov/ara/utility/register-a-complaint.html
Contact the Public Utility Commission of Texas (PUC), the Texas Railroad Commission (RRC) or the Federal Communications Commission (FFC): Contact the PUC, if you are dissatisfied with and would like to appeal the City’s determination regarding a complaint with CenterPoint Electric, Entergy, Aqua Texas, Inc. Blue Bell Manor, Champs Water ...
http://www.puc.pa.gov/consumer_info/natural_gas/filing_complaints/informal_complaints.aspx
Have you called the company about this complaint? The Commission may accept complaints only from customers who have first contacted the company about their complaint. We may close your informal complaint without investigation if it is determined that you did not contact your company about this matter before filing an informal complaint.
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