Thames Water Customer Complaints

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Thames Water (UK) Complaints

    https://www.complaintsdepartment.co.uk/thames-water-uk/
    Thames Water Utilities Limited Trading as Thames Water (UK). Registered in England and Wales with number 02366661. Thames Water Utilities Ltd, known as Thames Water, is the private utility company responsible for the public water supply and waste water treatment in large parts of Greater London, the Thames Valley, Surrey, Gloucestershire, Wiltshire, Kent, and some other areas of the United ...Location: Complaints resolution team Thames Water PO BOX 436 Swindon SN38 1TU

Feedback on our service Customer commitment Thames Water

    https://www.thameswater.co.uk/help-and-advice/customer-commitment/feedback-on-our-service
    Feedback on our service. If you’ve had a great experience with our team recently, we’d love to hear about it. Please pass on any compliments you may have so that we can recognise our people accordingly:

If you’re unhappy with our service - Thames Water

    https://www.thameswater.co.uk/-/media/Site-Content/Thames-Water/Help-and-Advice/Customer-Commitment/Codes-of-practice/If-you-are-unhappy-with-our-service.pdf
    Your water or wastewater services 0800 316 9800 Lines are always open Email: [email protected] By post Thames Water, PO Box 436, Swindon SN38 1TU When writing to us, please provide your phone number as this may help us deal with your issue more quickly. Please let us know when the best time is for us to call you back.

Contact us Thames Water

    https://corporate.thameswater.co.uk/contact-us
    Check that you're in our supply area Register as a new customer Existing customers moving within our supply area Close your account. Get in touch. Call us. 0800 980 8800. We're open 8am to 8pm Monday to Friday, 8am to 6pm Saturday, closed on Sunday and bank holidays. ... Thames Water Utilities Limited Registered in England and Wales.

Thames Water Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/thames-water-complaints/contact-details
    How to complain about Thames Water customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

Send us an email

    https://customerhelp.thameswater.co.uk/app/ask/
    Your Thames Water account number (printed at the top of your bill) Your full name, contact number, email address and account address All fields marked with * …

Thameswater Reviews Read Customer Service Reviews of www ...

    https://uk.trustpilot.com/review/www.thameswater.co.uk
    [why do Thames Water not respond to reviews on Trustpilot?] The residents of this cul-de-sac in SW London have been badly let down by Thames Water (TW) contractors. Sadly, we have no choice other than to give Thames Water a very low rating. Thames Water owns the sewer which runs behind our terraced houses.

Contact Developer Services - Thames Water

    https://developers.thameswater.co.uk/domestic-and-small-commercial/contact-us
    Thames Water Developer Services Clearwater Court Vastern Road Reading RG1 8DB We'll respond to your letter within seven days. Complaints. We try our best to get things right first time, but realise that we occasionally don’t achieve the high standards we set ourselves.

Thames Water CCW

    https://www.ccwater.org.uk/households/company-performance/thameswater/
    Written Complaints – Thames Water’s yearly trend. We have looked at the information companies have given us on the written complaints they received since 2005. Some of the information for Thames Water is shown below. To read the full report please click here.

Thames Water 'put on report' after topping complaints list ...

    https://www.theguardian.com/business/2019/sep/18/thames-water-blames-hot-cold-tops-complaints-list
    Sep 18, 2019 · Britain’s largest water firm topped the list of complaints in the last financial year, according to the Consumer Council for Water (CCWater). Thames recorded the most complaints per 10,000 ...Author: Jillian Ambrose

Thames Water is 'put on report' by watchdog after ...

    https://www.dailymail.co.uk/news/article-7475233/Thames-Water-report-watchdog-complaints-customers.html
    Thames Water is 'put on report' by watchdog after complaints from customers shoot up by almost a quarter in a year. Thames Water serves 15million homes and businesses across London and South

If you're unhappy with our service - Thames Water

    https://secure.thameswater.co.uk/dynamic/cps/rde/xchg/corp/hs.xsl/3022.htm
    If you're unhappy with our service Last reviewed: 9.7.2012 - 4.11pm While we are committed to providing you with first-rate customer service, we appreciate that there may …

Making a complaint - Ofwat

    https://www.ofwat.gov.uk/regulated-companies/investigations/making-a-complaint/
    If you have a problem with your water or wastewater services, first you will need to follow your water company’s complaints procedure. If your complaint is still unresolved, the Consumer Council for Water should be able to advise. We do not generally deal with individual consumer complaints or enquiries about water companies.

Business customer complaints rise over UK water services ...

    https://www.ft.com/content/d59b9430-c2dc-11e7-a1d2-6786f39ef675
    Nov 13, 2017 · Business customer complaints rise over UK water services. ... “The customer base we took over from Thames Water is more complex than most, partly in …

Complaints and disputes we can help with - Ofwat

    https://www.ofwat.gov.uk/regulated-companies/investigations/how-we-investigate/complaints-disputes-can-help/
    Customers that are dissatisfied with their water or sewerage company should contact their water company in the first instance to see if the issue can be resolved directly with the water company. We will not normally consider complaints under the WIA91 where the water company has not had an opportunity to look into the matter and put things right.

Thames Water complaints email & Phone number The ...

    http://thecomplaintpoint.co.uk/thames-water-complaints-email-phone-number
    May 30, 2019 · Thames Water is the issuer personal utility company accountable for its general public supply and waste water treatment. Thames Water is the UK’s largest water and wastewater services firm, and provides 2.6 billion litres of drinking water every day, and treats 4.4 billion litres of …

Resolve your Thames Water Complaints for free Resolver

    https://www.resolver.co.uk/companies/thames-water-complaints
    Thames Water Water. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Thames Water complaints. If your complaint is not resolved by Thames Water, you can then package it up and send it to the WATRS.

Thames Water battles rising tide of complaints Financial ...

    https://www.ft.com/content/65e8979e-af3d-11e7-beba-5521c713abf4
    Oct 18, 2017 · Thames Water battles rising tide of complaints. ... An Ofwat survey of customer satisfaction released last week also found that Thames, which …

Email address for Thames Water complaints ...

    https://forums.moneysavingexpert.com/discussion/3827749/email-address-for-thames-water-complaints
    Mar 13, 2012 · Thames Water has an automated acknowledgement but that doesn't always work. If it goes through to other emails then Thames cannot say they haven't received your email. Just speaking from my experience with Thames Fiasco, they are a bunch of idiots, not only the normal Customer Relations Officers but also their managers.

Corporate Thames Water

    https://corporate.thameswater.co.uk/
    Corporate. We've pulled together some useful information to help you learn more about our business. About us. Every day, we serve 15 million customers across London and the Thames Valley. Further information ... Thames Water Utilities Limited Registered in England and Wales.



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