Thames Water Consumer Complaints

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Thames Water (UK) Complaints

    https://www.complaintsdepartment.co.uk/thames-water-uk/
    Thames Water Utilities Limited Trading as Thames Water (UK). Registered in England and Wales with number 02366661. Thames Water Utilities Ltd, known as Thames Water, is the private utility company responsible for the public water supply and waste water treatment in large parts of Greater London, the Thames Valley, Surrey, Gloucestershire, Wiltshire, Kent, and some other areas of the United ...Location: Complaints resolution team Thames Water PO BOX 436 Swindon SN38 1TU

If you’re unhappy with our service - Thames Water Home

    https://www.thameswater.co.uk/-/media/Site-Content/Thames-Water/Help-and-Advice/Customer-Commitment/Codes-of-practice/If-you-are-unhappy-with-our-service.pdf
    If you’re unhappy with our service We want to provide you with a first-rate customer service at all times. However, we know that sometimes we don’t get it right. If you’re unhappy, please let us know straight away so we can discuss the situation with you and decide what we need to do, you can get in touch at thameswater.co.uk/contactus ...

Thames Water CCW

    https://www.ccwater.org.uk/households/company-performance/thameswater/
    Written Complaints – Thames Water’s yearly trend. We have looked at the information companies have given us on the written complaints they received since 2005. Some of the information for Thames Water is shown below. To read the full report please click here.

Thames Water is 'put on report' by watchdog after ...

    https://www.dailymail.co.uk/news/article-7475233/Thames-Water-report-watchdog-complaints-customers.html
    Thames Water is 'put on report' by watchdog after complaints from customers shoot up by almost a quarter in a year. Thames Water serves 15million homes and businesses across London and South

Thames Water 'put on report' after topping complaints list ...

    https://www.theguardian.com/business/2019/sep/18/thames-water-blames-hot-cold-tops-complaints-list
    Sep 18, 2019 · Britain’s largest water firm topped the list of complaints in the last financial year, according to the Consumer Council for Water (CCWater). Thames recorded the most complaints per 10,000 ...Author: Jillian Ambrose

Send us an email - customerhelp.thameswater.co.uk

    https://customerhelp.thameswater.co.uk/app/ask/
    Your Thames Water account number (printed at the top of your bill) Your full name, contact number, email address and account address; All fields marked with * must be completed before submitting this form. This is a one-page form. Subject Subject. Subject

Thames Water Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/thames-water-complaints/contact-details
    How to complain about Thames Water customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

Thames Water steps back from regulator revolt Business ...

    https://www.theguardian.com/business/2020/feb/14/thames-water-steps-back-from-regulator-revolt
    13 days ago · Thames Water has backed down from the water industry rebellion against the regulator by accepting ... Consumer affairs Household bills ... Thames …Author: Jillian Ambrose

Thames Water The UK’s largest water and wastewater company

    https://www.thameswater.co.uk/
    We take care of water for 15 million people, building a better future for our customers, our region and our planet. ... Thames Water Utilities Limited Registered in England and Wales. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Company number: …

Complaints and disputes we can help with - Ofwat

    https://www.ofwat.gov.uk/regulated-companies/investigations/how-we-investigate/complaints-disputes-can-help/
    Thames Tideway < Go back Water sector overview ... We will not normally consider complaints under the WIA91 where the water company has not had an opportunity to look into the matter and put things right. In the event that the matter is still not resolved, the Consumer Council for Water (CCWater) may be able to help solve the issue. We expect ...

How to make a complaint CCW

    https://www.ccwater.org.uk/make-a-complaint/
    First follow your water company’s complaints procedure (you’ll find how to do this on your water bill and on their website). If you’re not satisfied, ask to speak to a senior manager. Making your complaint. If you’ve done this but are still unhappy with your water supply and sewerage company, contact us using the details below:

Complaining about your water company - Citizens Advice

    https://www.citizensadvice.org.uk/consumer/water/water-supply/complaints-about-your-water-supply/complaining-about-your-water-company/
    Complaining to the Consumer Council for Water (CCWater) If you’ve been through all the stages of your water company’s written complaints procedure and are still unhappy with their response, you can refer the matter to CCWater. CCWater is an independent consumer organisation which deals with complaints about water companies.

Making a complaint - Ofwat

    https://www.ofwat.gov.uk/regulated-companies/investigations/making-a-complaint/
    If you have a problem with your water or wastewater services, first you will need to follow your water company’s complaints procedure. If your complaint is still unresolved, the Consumer Council for Water should be able to advise. We do not generally deal with individual consumer complaints or enquiries about water companies.

Resolve your Thames Water Complaints for free Resolver

    https://www.resolver.co.uk/companies/thames-water-complaints
    Thames Water Water. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Thames Water complaints. If your complaint is not resolved by Thames Water, you can then package it up and send it to the WATRS.

1 Thames Water Review or Complaint @ Pissed Consumer

    https://thames-water.pissedconsumer.com/review.html
    Thames Water reviews (www.thameswater.co.uk): Thames Water is a disgrace. We wrote to Thames Water on 31-1-2016 regarding their proposal to fit a smart water meter at our house. We sent a NOTICE of NON CONSENT. We received a trivial reply on 13-2-2016...

Thames Water battles rising tide of complaints Financial ...

    https://www.ft.com/content/65e8979e-af3d-11e7-beba-5521c713abf4
    Oct 18, 2017 · Thames Water battles rising tide of complaints. ... it would be 300km a year and cost anything from £0.5bn to £1.5bn a year,” said a Thames Water …

Water Complaints

    https://www.complaintsdepartment.co.uk/companies/water/
    Thames Water Utilities Limited. Thames Water Utilities Ltd, known as Thames Water, is the private utility company responsible for the public water supply and waste water treatment in large parts of Greater London, the Thames Valley, Surrey, Gloucestershire, Wiltshire, Kent, and some other areas of …

Email address for Thames Water complaints ...

    https://forums.moneysavingexpert.com/discussion/3827749/email-address-for-thames-water-complaints
    Mar 13, 2012 · Does anybody have an email address for Thames Water complaints that will actually garner a response? They've managed to completely mess up my billing and although I believe it's sorted now, I've been seriously unimpressed by the way it's been handled.

If you're unhappy with our service - Thames Water

    https://secure.thameswater.co.uk/dynamic/cps/rde/xchg/corp/hs.xsl/3022.htm
    If you're unhappy with our service Last reviewed: 9.7.2012 - 4.11pm While we are committed to providing you with first-rate customer service, we appreciate that there may be times when we do not get it …

Water companies pulled up over complaint calls - BBC News

    https://www.bbc.co.uk/news/business-41324287
    Sep 20, 2017 · Thames Water said that it is resolving customer complaints "quicker than ever before", while Affinity Water said that its complaints had reduced by 29% in the last year.



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