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https://developers.thameswater.co.uk/domestic-and-small-commercial/contact-us
Thames Water Developer Services Clearwater Court Vastern Road Reading RG1 8DB We'll respond to your letter within seven days. Complaints. We try our best to get things right first time, but realise that we occasionally don’t achieve the high standards we set ourselves.
https://developers.thameswater.co.uk/developing-a-large-site/contact-us
Jul 29, 2016 · Thames Water Developer Services. Clearwater Court. Vastern Road Reading. RG1 8DB We'll respond to your letter within seven days. Complaints. We try our best to get things right first time, but realise that we occasionally don’t achieve the high standards we set ourselves.
https://customerhelp.thameswater.co.uk/app/ask/
If you need our urgent help or have concerns about your bill or the services we provide, please call us so we can help you straight away. Find out what information you need to complete this form. To complete this form you will need to provide: Your Thames Water account number (printed at the top of your bill)
https://www.thameswater.co.uk/-/media/Site-Content/Thames-Water/Help-and-Advice/Customer-Commitment/Codes-of-practice/If-you-are-unhappy-with-our-service.pdf
If you’re unhappy with our service We want to provide you with a first-rate customer service at all times. However, we know that sometimes we don’t get it right. If you’re unhappy, please let us know straight away so we can discuss the situation with you and decide what we need to do, you can get in touch at thameswater.co.uk/contactus ...
https://www.complaintsdepartment.co.uk/thames-water-uk/
Thames Water is the UK's largest water and wastewater services company, and supplies 2.6 gigalitres of drinking water per day, and treats 4.4 gigalitres of wastewater per day. Thames Water's 15 million customers comprise 27% of the UK population. Thames Water (UK) complaints contacts. Visit Customer Services. Call Customer Services on 0800 980 8800Location: Complaints resolution team Thames Water PO BOX 436 Swindon SN38 1TU
https://www.thameswater.co.uk/help-and-advice/customer-commitment/feedback-on-our-service
Feedback on our service. If you’ve had a great experience with our team recently, we’d love to hear about it. Please pass on any compliments you may have so that we can recognise our people accordingly:
https://corporate.thameswater.co.uk/contact-us
If you have a water or waste emergency, you can call us 24 hours a day. For everything else, we're here 8am to 8pm Monday to Friday, 8am to 6pm Saturday, closed on Sunday and bank holidays.
https://secure.thameswater.co.uk/dynamic/cps/rde/xchg/corp/hs.xsl/3022.htm
If you're unhappy with our service Last reviewed: 9.7.2012 - 4.11pm While we are committed to providing you with first-rate customer service, we appreciate that there may be times when we do not get it …
https://www.resolver.co.uk/companies/thames-water-complaints
Thames Water Water. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Thames Water complaints. If your complaint is not resolved by Thames Water, you can then package it up and send it to the WATRS.
https://www.ofwat.gov.uk/regulated-companies/investigations/making-a-complaint/
If you have a problem with your water or wastewater services, first you will need to follow your water company’s complaints procedure. If your complaint is still unresolved, the Consumer Council for Water should be able to advise. We do not generally deal with individual consumer complaints or enquiries about water companies.
https://www.ofwat.gov.uk/regulated-companies/investigations/how-we-investigate/complaints-disputes-can-help/
Thames Tideway < Go back Water sector overview ... Customer and developer services experience ... We will not normally consider complaints under the WIA91 where the water company has not had an opportunity to look into the matter and put things right.
https://www.ccwater.org.uk/make-a-complaint/
First follow your water company’s complaints procedure (you’ll find how to do this on your water bill and on their website). If you’re not satisfied, ask to speak to a senior manager. Making your complaint. If you’ve done this but are still unhappy with your water supply and sewerage company, contact us using the details below:
https://www.water.org.uk/technical-guidance/developers-services/
Self-lay code of practice. This Code of Practice is for when a Developer appoints an independent Self-Lay Provider (known as a SLP) to undertake the contestable work of designing and/or installing water mains and services on a new development site in England and Wales.
https://corporate.thameswater.co.uk/-/media/Site-Content/Thames-Water/Corporate/AboutUs/Our-strategies-and-plans/PR19/Appendix-2-Engaging-and-delivering-for-our-customers.pdf
Developer Services Deep Dive and TSD019-CR56c-PR19-Developer Day Pre-survey . 29. Thames Water, CSD002-PR19-What customers want – consolidated report, page 94 ... CSD005-AR04-PR19-Number of customers on the priority services register . 121. Thames Water, CSD005-ER03-PR19-Households on the Thames Water social tariff ... complaints improvements ...
https://www.southernwater.co.uk/our-customers/our-complaints-procedure
WATRS is a voluntary alternative dispute resolution scheme to help address the very small number of customer complaints that remain unresolved. WATRS, is designed to provide an independent, impartial and easy to use alternative to going to Court or a Tribunal. ... Southern Water Services, Southern House, Yeoman Road, Worthing, West Sussex, BN13 ...
https://www.linkedin.com/in/jbbuckingham
Join LinkedIn Summary. I have over 10 years customer service & support experience in a call centre environment with companies like BT, Fujitsu Services & Thames Water.Title: Writer / Editor at Geek Pride
https://au.linkedin.com/in/ben-hatherly-40420643
Thames Water is the largest water provider in Europe supplying 9 million clean water and 14 million wastewater customers. Developer Services department manages all alterations and connections to and from private land for both waste and clean water networks.Title: Developer Services Help Desk at …
https://uk.linkedin.com/in/helen-bishop-0751b810
View Helen Bishop’s profile on LinkedIn, the world's largest professional community. ... Interim Head of Developer Services Thames Water. Aug 2017 – Jan 2018 6 months. Reading. Achievements & Responsibilities ... • Increased customer NPS score by +30, reduced customer written complaints by …Title: I am passionate about Customer …
https://jobs.thameswater.co.uk/VacancyInformation.aspx?VId=19361
Nov 11, 2019 · Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes. As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally.
https://uk.linkedin.com/in/helen-payen-46479783
View Helen Payen’s profile on LinkedIn, the world's largest professional community. ... • Working with Developer Services teams to resolve customer issues. ... Complaints & CSAT Manager - Water at Thames Water. school placeholder image. Holly Lodge High School, Liverpool. View profile View profile badges View similar profiles.Title: Complaints & CSAT Manager - …
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