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https://www.europe-consommateurs.eu/fileadmin/user_upload/eu-verbraucher/PDF_Englisch/Reports/The_European_Online_Marketplace_Consumer_Complaints_2005.pdf
the european online marketplace: consumer complaints 2005 n The majority of complaints and disputes related to problems with delivery, giving rise to 41% of the total. A further 21% related to products that were either defective or not in conformity with the order.
https://www.mpo.cz/assets/dokumenty/35009/39359/456712/priloha001.pdf
and to provide an analysis of the consumer complaints received. In so doing, the report seeks to highlight the main problems that face consumers when engaging in cross-border consumer transactions online. The scope of this report is limited to cross-border online transactions involving the sale of consumer goods and services.
https://www.eesc.europa.eu/resources/docs/online-consumer-reviews---the-case-of-misleading-or-fake-reviews.pdf
numbers make it difficult to check and identify fake consumer online reviews. In the EU, Directive 2005/29/EC bans fake online consumer reviews. It defines misleading or aggressive commercial practices that are prohibited in the EU. According
http://eccnetmalta.gov.mt/download/the-european-online-marketplace-consumer-complaints-2007/
The European Online Marketplace: Consumer Complaints 2007; Previous Next. The European Online Marketplace: Consumer Complaints 2007. 1.0.0 Version 81 Download 2.15 MB File Size 1 File Count December 12, 2014 Create Date December 12 ... European Consumer Centres 2005-2015: 10 years serving Europe’s Consumers. ...
https://twinklemagazine.nl/2010/10/ecc-meer-klachten-over-crosborder-e-commerce/ECC-The-European-Online-Marketplace.pdf
The European Online Marketplace: Consumer Complaints 2008 – 2009 (further – e-commerce report) is a summary and analysis of complaints reported by consumers to the European Consumer Centres’ Network (ECC-NET). The network comprises centres in 29 countries, and is co-financed by the Health and Consumer Protection
https://ec.europa.eu/info/policies/consumers/consumer-protection/evidence-based-consumer-policy/consumer-complaints-statistics_en
Nov 16, 2018 · This European Consumer Complaints Registration System (ECCRS) is being phased out as part of a review and rationalisation of data collection methods in line with new IT security and data protection requirements. Uploading of data was discontinued as of 1 November 2018. Public access to the full database is discontinued as of 1 January 2019.
https://www.europe-consommateurs.eu/fileadmin/user_upload/eu-verbraucher/PDF_Englisch/Reports/The_European_Online_Marketplace_Consumer_Complaints_2004.pdf
THE EUROPEAN ONLINE MARKETPLACE: CONSUMER COMPLAINTS 2004 4 in consumers. On the other hand, it also shows that further increases in consumer confidence are required before they will venture further afield and make use of the
http://enginyeriainformatica.cat/wp-content/uploads/2012/11/the-european-online-marketplace-consumer-complaints-2010-2011.pdf
The European Online Marketplace is a report prepared by the European Consumer Centres Network (ECC-Net). Established in the 27 EU Member States, Norway and Iceland, the centres are co-funded by the European Commission and a national consumer authority or NGO. They in-form and assist consumers regarding their cross border purchases.
https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-network_en
Role of the ECC-Net. The European Consumer Centres Network (ECC-Net) is a network of consumer centres in the EU, Iceland and Norway. It provides information on consumer rights and assists in resolving disputes when the consumer and trader involved are based in 2 different European countries.Austria: Italy
https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint_en
Resolve your consumer complaint. A platform that allows consumers and traders to settle disputes relating to online purchases with the assistance of an impartial dispute resolution body. Alternative dispute resolution allows consumers and traders settle disputes quickly and …
http://www.eccromania.ro/media/pdf/sfaturi_ecommerce_2012_en.pdf
The European Online Marketplace Consumer Complaints 2010-2011 1. Know who you are dealing with • Try to shop on a familiar or recommended site and make sure you …
https://ecommercenews.eu/category/marketplaces/
Top 20 of cross-border marketplaces from Europe. The total cross-border market of European-owned marketplaces represents a turnover of 9 billion euros. This corresponds to a fifth of what’s generated by all cross-border marketplaces in Europe, with Amazon generating 28 billion euros.
https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
The complaint relates to a marketplace issue. Typically, the issue complained of must have arisen within the previous 12 months (Note: warranties/guarantees or other extenuating circumstances may ...
https://www.consumereurope.dk/complain/odr/consumers/
You create a complaint via the portal by clicking the link to the portal. EU rules require that all European firms selling to consumers online must link to the ODR portal. Graphics: How the ODR portal works. When the firm receives your complaint via the portal, it can suggest a relevant dispute resolution body.
https://www.konsumenteuropa.se/globalassets/rapporter/ecc_e-commerce_report_2014.pdf
European Consumer Centres E-commerce report 2014 Part 1 Highlights for traders - Checklist and test yourself tool ... ECC-Net deals with a large number of cross-border consumer complaints every year, and is therefore in a unique ... The checklist is based on the checklist on p. 56 in “The European Online Marketplace – Consumer complaints ...
https://www.usa.gov/consumer-complaints
File a Complaint About Online Purchases. If you have a problem during an online transaction, try to solve it with the seller or website. If that does not work, file a complaint with: Your consumer protection agency. The Federal Trade Commission (FTC). Your state attorney general. Econsumer.gov, if your purchase was with a foreign retailer.
https://en.wikipedia.org/wiki/Online_marketplace
In an online marketplace, consumer transactions are processed by the marketplace operator and then delivered and fulfilled by the participating retailers or wholesalers (often called drop shipping ). Other capabilities might include auctioning (forward or reverse), catalogs, ordering, wanted advertisement,...
https://en.wikipedia.org/wiki/Consumer_protection
Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace.Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices in order to gain an advantage over competitors or to mislead consumers.
https://www.eccireland.ie/
European Consumer Centre (ECC) Ireland offers free advice and assistance to Irish consumers shopping for goods and services in other European Union countries, as well as Norway and Iceland. We provide free expert assistance with your complaint against an EU-based foreign trader, for example an online seller or airline from another EU country ...
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