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https://www.nationalrail.co.uk/contact/feedback/77662.aspx
If you are not happy with the response from the Train Company or station operator, you can to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve ongoing complaints between rail service providers and their customers. It’s free to use their services, and …
https://www.thetrainline.com/
Cheap train tickets - buy in advance and save 61%* We help you save on rail tickets by highlighting the cheapest prices for your next UK national rail booking. You can benefit from great savings when buying your train tickets in advance.
https://www.transportfocus.org.uk/advice-and-complaints/rail-complaints/
If not, in the first instance, you must complain directly to the train company involved. Alternatively, you can consider making an initial complaint to the train company using the disputes resolution service Resolver (with whom Transport Focus works in partnership). ... Taking rail complaints further. What are your next steps? Have you ...
https://www.thetrainline.com/about-us/contact-us
Trainline Customer Service Telephone Number. For help with existing bookings, call us on 0333 202 2222, unless you're calling us from outside the UK where you'll need to dial (+44) 333 202 2222.Just so you know, we can only discuss booking details with the …
https://www.resolver.co.uk/companies/trainline-complaints/contact-details
How to complain about Trainline customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the …
Transport for Wales manage rail services across Wales and West England. Buy cheap train tickets and check train times for Wales and Borders services here.
https://www.nationalrail.co.uk/56904.aspx
Contact National Rail - use this page to find out how to get in touch with National Rail contacts via phone, email and post, we are available to help you
https://www.transportfocus.org.uk/advice-and-complaints/complaining-about-your-train-journey/
Complaining about your train journey. ... Most complaints can be resolved by dealing directly with the company responsible. Tips for making a complaint. You will need to contact the right rail company first. National Rail Enquiries gives a list of all the train operating companies.
https://www.cnn.com/travel/article/pacer-trains-uk/index.html
The complaints are legion. Social media is awash with tales of train roofs leaking, faulty heating and carriages filling up with noxious diesel fumes from the aging engines which power them.
https://orr.gov.uk/rail/licensing/licensing-the-railway/complaints-handling-procedures
This webpage provides information on complaints handling procedures and is aimed at train and station operators. Information specifically for passengers on making a complaint is also available.. Proposals to introduce an Alternative Dispute Resolution (ADR) scheme in the rail sector will require changes to rail companies' Complaints Handling Procedures (CHPs).
https://www.amtrak.com/contact-us
WHY AMTRAK Amtrak's unique travel experience for families, individuals and groups BEFORE YOU GO Tickets & fares, accessible travel service, security & ID requirements AT THE STATION Boarding information, station lounges, baggage & station services ONBOARD Seating & sleeping, baggage info, train amenities, food & dining
https://help.eurostar.com/faq/uk-en/question/Complaints-Handling-Procedure
If your complaint or claim is about another train operator or agency, we’ll provide you with contact details for them. If your complaint or claim is about a combined Eurostar and UK train company journey and your complaint is about another UK train company, we will send …
https://www.complaintsdepartment.co.uk/virgin-trains/
Virgin Trains is a train operating company in the United Kingdom owned by Virgin and Stagecoach that has operated the InterCity West Coast franchise since 1997. Virgin Trains operates long-distance passenger services on the West Coast Main Line between London, West Midlands, North West England, North Wales and Scotland.Location: North Wing Offices Euston Station London NW1 2HS
https://www.which.co.uk/reviews/trains/article/best-and-worst-uk-train-companies/best-and-worst-uk-train-companies
Best and worst UK train companies. We’ve spoken to thousands of commuters and leisure travellers about their train experiences. See how they rated UK train companies – is your train company best in class or worst on the rails?
https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
The role of the Ombudsman is to represent the interests of the public by investigating and addressing complaints in a fair and reasonable way. The first port of call, for a customer, will always be the Train Operating Company; however if they are unhappy with our response they can write to the Ombudsman who will work with us to resolve the matter.
https://www.bahn.com/en/view/index.shtml
bahn.com - travel and mobility portal: information, train tickets, online tickets, regional day tickets, affordable offers for rail travel and city breaks.
https://www.moneysavingexpert.com/news/2018/11/rail-ombudsmen-launches-today/
Wider complaints about rail services and policy, such as a general lack of seating on a specific route – these will be passed on to Transport Focus (or in the capital, independent watchdog London TravelWatch). Complaints where the passenger asks for more than £2,500 in compensation.
https://www.southwesternrailway.com/contact-and-help/complaints
Train tickets Find cheapest train tickets Cheap ticket alerts GroupSave and group travel ... We want to improve our complaints handling to help us offer you a better service. If you are unhappy with our response, you can go to the Rail Ombudsman who will assist you further.
https://www.seat61.com/UK-train-travel.htm
A beginner's guide to train travel in Britain, with a guide to UK train fares, how to buy train tickets online, how to check train times & whether your train is on time, bus, London Underground & ferry links, Rail Rovers & BritRail passes.
https://www.greateranglia.co.uk/about-us/our-performance/customer-complaints
Greater Anglia is committed to providing a customer complaint procedure that meets the needs and expectations of all its customers. We recognise that customer feedback is essential to continuously improve our business, and your experience when you travel with us and welcome as well as act on the feedback we receive.
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