Train Delay Complaints

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National Rail Enquiries - Compensation for Delays

    https://www.nationalrail.co.uk/times_fares/ticket_types/121354.aspx
    Most Train Companies now offer ' Delay Repay ' where daily ticket holders as well as weekly, monthly and longer Season Tickets can claim for delayed journeys as and when they occur. A few Train Companies still operate the original Passenger's Charter formula where the arrangements will differ for holders of monthly and longer Season Ticket holders.

Amtrak complaints? How to get compensation for Amtrak ...

    https://www.pointswithacrew.com/amtrak-complaints-how-to-get-compensation-for-amtrak-delays/
    Jul 03, 2015 · and left me with a few Amtrak complaints. Our outbound train (the California Zephyr from Chicago to Denver) ended up with a 13 hour delay, arriving at 8pm rather than a scheduled arrival time of 7am. On the return trip, we were supposed to leave Denver at 7pm, but didn’t leave until after 10pm

DB passenger rights claim form requesting compensation

    https://www.bahn.com/en/view/booking-information/passenger-rights/passengers-rights-claim-form.shtml
    If possible, have your delay confirmed on the passenger rights claim form. This can be done by the service staff on the train or by an employee at DB Information or a DB Travel Centre. Please note that the service staff on a train can only confirm delays of 60 minutes or more of their own train on the passenger rights claim form.

Delay Repay South Western Railway

    https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation/delay-repay
    Delay Repay – what is it? Delay Repay is a national scheme that makes it easy for you to get compensation for delayed journeys. If you are delayed by 15 minutes or longer when you travel with us, you can claim Delay Repay.

Train delays: refunds for train delays & cancellations - MSE

    https://www.moneysavingexpert.com/travel/train-delays/
    Under Delay Repay you get compensation for delays regardless of fault The majority of train companies now operate the Delay Repay system, and while the original threshold for claiming was a delay of 30+ minutes, most firms that run Delay Repay now use the threshold of 15+ minutes.

Making a complaint if your train is delayed - SNCF

    https://en.oui.sncf/en/complaints/delay-train
    If the delay exceeds 1hour you can request a payment in € by including your bank details. To obtain your compensation: complete the "punctuality" envelope received on board the train or at the station. Post your original train tickets (stamp required) within 45 days of your journey to one of the following addresses: Centre Régularité SNCF

Trainline My train was delayed. Can I claim compensation?

    https://www.thetrainline.com/en/help/question/5148/my-train-was-delayed-can-i-claim-compensation
    A lot of the train companies we work with can offer you some compensation if your train was delayed by over 30 minutes. If your delay was because of a planned disruption, or an emergency timetable being used, then compensation’s not on the cards unfortunately.

Train delays and refunds – OUI.sncf

    https://en.oui.sncf/en/help-en/delay-train
    For a OUIGO train. After one hour’s delay on your arrival, you will automatically receive an SMS alert informing you of the delay and compensation to be given. Here are the compensation rates: Contact OUIGO if you have not received your voucher within 15 days. For Eurostar trains (trips to England)

Complaints Avanti West Coast

    https://www.avantiwestcoast.co.uk/about-us/policies-and-procedures/complaint-handling-policy
    Complaints Avanti West Coast takes every complaint seriously and we try to respond as quickly and effectively as we can. Read more about our complaints policy here.

Delay compensation policy and claims management for Renfe-SNCF

    https://www.renfe-sncf.com/rw-en/prepare-your-trip/after-travelling/Pages/compensation-policy.aspx
    Renfe-SNCF have a delay compensation policy in case of delays on your train travel. Contact with Department of Management and customer complaints. ... If there is a delay of 120 minutes or more, ...

Train delays & cancellations - Resolver Resolver

    https://www.resolver.co.uk/rights-guide/train-delays-cancellations
    If you have a train delay and can't get to your final destination, you may be able to claim for hotel/taxi costs - IF you make the stationmaster/conductor aware. Make sure to take their name. If using paper tickets, always take photos to send off and hold on to the physical ones until your refund is processed.

Complaints - South West Trains

    https://www.southwesternrailway.com/contact-and-help/complaints
    Train tickets Find cheapest train tickets Cheap ticket alerts ... We take complaints seriously. We investigate them fully and will get back to you as soon as we can. ... we will keep you updated if there is going to be a delay. There is always somebody over the phone between 06:00 and 22:00 who can update you on the status of your complaint.

No complaints about train delays - dailyherald.com

    https://www.dailyherald.com/discuss/20200126/no-complaints-about-train-delays
    Jan 27, 2020 · No complaints about train delays ... it upsets me when someone complains about a delay at a train crossing and thinks "they" should do something about it. ... waiting for a train to pass the ...

SMS based Passenger Complaint & Suggestion System (SPCSS ...

    http://www.railnews.in/sms-complaint-number-for-indian-railways-passengers/
    Jan 09, 2018 · SMS based Passenger Complaint & Suggestion System (SPCSS) for Indian Railways passengers ... Indian Railways have introduced a System where one can complain from a running train. The SMS about complaint will be acknowledged and attended. ... To get complaints/suggestions from customers through SMS for aligning railway resources and priorities ...

Claim for delay by train: Compensation SNCB

    https://www.belgiantrain.be/en/support/customer-service/compensation
    if your delay is less than 60 minutes and you have been able to travel on board an alternative train or transport service suggested by SNCB; if you have suffered a delay both on the outward and return journey and less than 2 hours has elapsed since the arrival time of the outward journey and the time of departure of the return journey.

Comment or Complaints About a Train Journey, Ticket Office ...

    https://www.nationalrail.co.uk/contact/feedback/77662.aspx
    If you are not happy with the response from the Train Company or station operator, you can to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve ongoing complaints between rail service providers and their customers. It’s free to use their services, and …

railrepay - Home - Train delayed or cancelled?

    https://www.railrepay.com/
    railrepay offers the simplest and quickest way to claim compensation for a delayed or cancelled rail journey. We’ll validate your claim, send it direct to the relevant train operators and once approved pay your compensation.

Delay Repay Great Western Railway

    https://delayrepay.gwr.com/
    Welcome to our new Delay Repay claims portal. Delay Repay is a national compensation scheme across most train operating companies. The scheme will compensate customers with single, return or weekly tickets who have been delayed by 15 minutes or more.

Delay Repay - East Coast

    https://www.lner.co.uk/customer-service/refunds/delay-repay/
    To help us process your claim quickly we advise that you make your claim within 48 hours of the delay. The Delay Repay form should only be used for delays experienced on LNER trains. If you experience a delay on any other service, please contact that train company.

Home MTA

    http://www.mta.info/
    Manages transit, buses, subways, trains, bridges and tunnels in New York City and surrounding areas including Long Island.



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