Victoria Hospital Kirkcaldy Complaints Procedure

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NHS Fife - Contact the Patient Relations Team

    https://www.nhsfife.org/nhs/index.cfm?fuseaction=nhs.servicedisplay&objectid=AF141AF7-C90F-AF25-61824C5B417882F6
    We are the Patient Relations Department. We are based within the grounds of Victoria Hospital, Kirkcaldy. We are open from 9.00am - 5.00pm Monday to Friday. Contacting Patient Relations You can make an enquiry, provide feedback

NHS Fife - Revised Complaint Handling procedure

    https://www.nhsfife.org/nhs/index.cfm?fuseaction=nhs.newsdisplay&objectid=64090906-B0DF-B907-610A479E4BDB5625
    On April 1 2017 NHS Fife implemented a revised complaint handling procedure. The revised procedure brings with it a standardised approach to handling complaints across the NHS which complies with Guidance from the Scottish Public Service Ombudsman. It also meets all the requirements and principles of the Patient Rights (Scotland) Act 2011.

Out Patients Department - Victoria Hospital Nursing ...

    https://nursing-placements.dundee.ac.uk/placement-profiles/out-patients-department-victoria-hospital
    Out Patients Department - Victoria Hospital. Address: Victoria Hospital, Hayfield Road, Kirkcaldy, Fife. KY2 5AH. View larger map. Contact person: Karen Gillies, ... Knowledge of customer care/complaints procedure Concepts of ambulatory care – treatment and diagnostic centres

Making A Complaint New Victoria Hospital

    https://www.newvictoria.co.uk/patient-information/making-a-complaint/
    Written complaints should be sent to: The Chief Executive, New Victoria Hospital, 184 Coombe Lane West, Kingston upon Thames, Surrey KT2 7EG. If you are not happy with the local investigation and subsequent response from the Hospital, you may request an internal appeal.

Pressure mounts on NHS Fife over patient care complaints ...

    https://www.fifetoday.co.uk/news/health/pressure-mounts-on-nhs-fife-over-patient-care-complaints-1-2824772
    POLITICAL pressure is mounting on NHS Fife over an increasing number of complaints about the care of patients at Kirkcaldy’s Victoria Hospital. A meeting between the health board’s senior officials and Fife’s MSPs and MPs is scheduled for tomorrow (Friday) and is expected to be dominated by the politicians’ concerns,...

Kirkcaldy showpiece hospital branded a shambles as 11 ...

    https://www.dailyrecord.co.uk/news/health/showpiece-hospital-branded-shambles-11-1892196
    May 16, 2013 · Kirkcaldy showpiece hospital branded a shambles as 11 patients and 10 staff sue for negligence 'ASTONISHING' number of complaints have flooded in about the £170million Victoria Hospital …

Make a complaint Health Complaints Commissioner

    https://hcc.vic.gov.au/make-complaint
    Get started Start Did the incident you are complaining about happen in Victoria? Who are you complaining about? Is your complaint about a registered practitioner? When did the incident occur? Have you tried to resolve the complaint with the provider or organisation?

Controversial Scots hospital receives 11 complaints a week ...

    http://www.deadlinenews.co.uk/2012/03/08/controvertial-scots-hospital-receives-a-complaint-every-day/
    Mar 08, 2012 · ALMOST 100 formal complaints have been received by Scottish NHS board in the two months since it opened a controversial new hospital wing. Angry patients have flooded NHS Fife with an average of 11 formal complaints a week since the £170m …Author: Kirsty Topping

Colonoscopy at Victoria Hospital Care Opinion

    https://www.careopinion.org.uk/120898
    I had a colonoscopy at Victoria Hospital Kirkcaldy recently. my appointment was in the afternoon. I got my first pre-med then waited 2hours until I was taken into the Endoscopy suite and given further pre-med. I have had about 6 colonoscopies over the last 20 years at Victoria and in Edinburgh and have never experienced pain before. The pain this time was terrible and I was wide awake through…

Victoria Hospital - NHS

    https://www.nhs.uk/Services/hospitals/ReviewsAndRatings/DefaultView.aspx?id=30042
    Review titled Victoria Hospital . Replied on 21 January 2020. Thank you so much for taking the time to share such positive feedback with us. I have passed your comments on to the Hospital Matron and asked that they share your feedback with the team involved; they will …

Consultants by Speciality - New Victoria Hospital

    https://www.newvictoria.co.uk/consultants/search-by-specialty/
    A first class private hospital offering a wide range of specialities and treatments provided by highly experienced and friendly professionals.

Admission Unit 1 (Medical Admissions) - Victoria Hospital ...

    https://nursing-placements.dundee.ac.uk/placement-profiles/admission-unit-1-medical-admissions-victoria-hospital
    Care of the critically ill patient. Admission, transfer and discharge of patients. Good standards of basic nursing care. Investigations - huge spectrum, depending on reason for admission. Twice daily ward rounds. Working with multidisciplinary team. Palliative care. Administration of medication all routes.

Health Complaints Commissioner

    https://hcc.vic.gov.au/
    "Karen Cusack, the Victorian Health Complaints Commissioner supports the Australian Health Practitioner Regulation Agency’s (AHPRA) ‘be safe first’ campaign in relation to the risks associated with cosmetic procedures. Cosmetic treatment is a very real concern for the Health Complaints Commissioner...

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Contact your local clinical commissioning group (CCG) for complaints about secondary care, such as hospital care, mental health services, out-of-hours services, NHS 111 and community services like district nursing, for example. Every CCG will have its own complaints procedure, which is often displayed on its website. Find contact details for CCGs

Homepage Queen Victoria Hospital

    https://www.qvh.nhs.uk/
    Queen Victoria Hospital is a specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services for people who have been damaged or disfigured through accidents or disease. Our world-leading clinical teams provide specialist surgery and non-surgical treatment for people across the south east and beyond.

How to feed back Queen Victoria Hospital

    https://www.qvh.nhs.uk/contact-us/how-to-feed-back/
    If your query or problem is not resolved and you wish to make a formal complaint, please call our Complaints Manager on 01342 414355 or email [email protected]. Alternatively you may write directly to the Chief Executive at Queen Victoria Hospital NHS Foundation Trust, Holtye Road, East Grinstead, West Sussex RH19 3DZ.

Dorset HealthCare :: Victoria Community Hospital - Wimborne

    https://www.dorsethealthcare.nhs.uk/patients-and-visitors/our-services-hospitals/community-hospitals/victoria-community-hospital
    Despite the many changes, the hospital still retains the ethos that we are here to serve the community and provide the highest standards of healthcare to our patients. The hospital remains very much at the heart of the community and is well supported by the local people and the friends of Victoria Hospital.

Hospitals feedback and complaints - Better Health Channel

    https://www.betterhealth.vic.gov.au/health/servicesandsupport/hospitals-feedback-and-complaints
    If your complaint is about how a hospital has treated you, they often have a formal complaints process that they can guide you through. Information about how to put in a complaint is usually located on the health service’s website, and complaint or feedback forms are often attached.

Complaints FAQ Blackpool Teaching Hospitals NHS ...

    https://www.bfwh.nhs.uk/patients-and-visitors/patient-experience/patients-relations-team/complaints-faq/
    If you feel you have been discriminated against as a result of making a complaint, please let our Patient Relations Team know. How do I make a formal complaint? The Trust has a formal complaints procedure. We follow this to ensure a complaint is properly investigated and you get a thorough response answering all your questions.



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