Victorian Health Department Complaints

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Health Complaints Commissioner

    https://hcc.vic.gov.au/
    Feb 20, 2020 · "Karen Cusack, the Victorian Health Complaints Commissioner supports the Australian Health Practitioner Regulation Agency’s (AHPRA) ‘be safe first’ campaign in relation to the risks associated with cosmetic procedures. Cosmetic treatment is a very real concern for the Health Complaints Commissioner...

Victoria County Public Health Department :: Home

    https://www.vcphd.org/
    The Victoria County Public Health Department will be a recognized leader in advancing the health and safety of the community. MISSION. To promote, protect, and respond to the residents of Victoria County and the communities we serve by providing public health services essential for healthy communities.

Making a food complaint - Department of Health, Victoria

    https://www2.health.vic.gov.au/public-health/food-safety/food-safety-information-for-consumers/complaints
    If you wish to lodge a complaint about any of the following issues in a Victorian food premises, please contact the local council environmental health unit where the …

Complaints about health services - Better Health Channel

    https://www.betterhealth.vic.gov.au/health/servicesandsupport/complaints-about-health-services
    Complaints can be lodged by health service users (patients). If the user of the health service is unable to complain, the Commissioner can accept complaints from relatives, friends or guardians, a health service provider or anyone with sufficient interest if the user gives consent or is unable to make a complaint themselves.

Contact Health Complaints Commissioner

    https://hcc.vic.gov.au/contact
    Phone. Want to make a complaint or need some information? Call 1300 582 113 between 9am and 5pm, Monday to Friday.. International calls to +613 9032 3100

Contact us Department of Health and Human Services Victoria

    https://www.dhhs.vic.gov.au/contact-us
    Victorian Department of Health and Human Services (DHHS) General enquiries Postal address. 50 Lonsdale Street Melbourne, 3000 Victoria, Australia. Telephone enquiries. For all general enquiries to the Department of Health and Human Services phone: 1300 650 172 (local calls free within Victoria, except mobile phones).

Health complaints legislation - health.vic

    https://www2.health.vic.gov.au/about/legislation/health-complaints
    On 1 February 2017, the Health Complaints Act 2016 commenced, repealing the Health Services (Conciliation and Review) Act 1987. The Health Complaints Act 2016 establishes the role of the Health Complaints Commissioner in Victoria. The Commissioner has broad powers to receive, resolve and investigate complaints about health services in Victoria.

Making a complaint Department of Health and Human ...

    https://www.dhhs.vic.gov.au/making-complaint
    You may ask someone else to lodge a complaint on your behalf. However, they must have your permission to do this. Lodging a complaint and seeking a resolution can sometimes involve sensitive issues. The department can provide assistance and support throughout the process of making a complaint.

Home Department of Health and Human Services Victoria

    https://www.dhhs.vic.gov.au/
    Public health. Victoria is at the forefront of reform in disease prevention, earlier detection and intervention. ... Information about how to contact the department. Doing business with us. ... The Department of Health and Human Services delivers policies, programs and services that support and enhance the health and wellbeing of all Victorians

Make a complaint Health Complaints Commissioner

    https://hcc.vic.gov.au/make-complaint
    If you have documents to support your complaint, make sure they are ready to upload. These are not essential, but can help us to assess your complaint. They may include: Your letter of complaint or email to the health service provider or organisation. ... Get started Start Did the incident you are complaining about happen in Victoria? Who are ...

Public health - health.vic - Department of Health, Victoria

    https://www2.health.vic.gov.au/public-health
    Victorian health service boards have well defined responsibilities and the department acknowledges board education as a crucial activity. Data, reporting and analytics. The Department of Health & Human Services manages Victorian health data collections by providing standards, specifications and quality processes. Funding, performance and ...

Complaints Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/complaints/
    If you think you’ve been treated wrongly by a Victorian public organisation, we can see if your problem can be fixed. ... Complaints If you think you’ve been treated wrongly by a Victorian public organisation, we can see if your problem can be fixed. ... Department of Health and Human Services; Department of Education and Training;

Resolve your problem or complaint - Consumer Affairs Victoria

    https://www.consumer.vic.gov.au/contact-us/resolve-your-problem-or-complaint/when-we-get-involved-with-a-problem-or-complaint
    If you have tried to resolve your problem or complaint yourself and it remains unresolved, we may choose to offer assistance through our voluntary dispute services. This will depend on whether the problem or complaint meets the criteria set out in the Dispute services section …

Food safety - health.vic - Department of Health, Victoria

    https://www2.health.vic.gov.au/public-health/food-safety
    Environmental health. In Victoria, the department has an important role in protecting the health of Victorians from the potential health effects of environmental hazards. Food safety. All Victorian food businesses must follow the food safety regulations for their class of food premises. Immunisation

Making a complaint - Mental Health Complaints Commissioner ...

    https://www.mhcc.vic.gov.au/complaints/making-a-complaint
    To make a complaint, you can contact us or contact the service directly. It’s important to know that every public mental health service must have a process to help you speak up and raise your concerns. When you contact us, we will talk to you about the options that are available for resolving your concerns.

health.vic - Home

    https://www2.health.vic.gov.au/
    Health.vic is the Victorian Government's health information website for health services and business. Health.vic is a gateway to policies, guidelines and regulatory information relating to the provision of health services and managing health related business in Victoria. This website is managed by the Department of Health and Human Services, Victoria.

Our process Health Complaints Commissioner

    https://hcc.vic.gov.au/public/our-process
    Deciding how to handle complaints. When we receive a complaint, our first question is whether this office, or another agency, is best to deal with it. Next we consider whether the person making the complaint has tried resolving it directly with their health service provider first.

Department of Health and Human Services - Departments and ...

    https://w.www.vic.gov.au/contactsandservices/directory/?ea0_lfz149_120.&organizationalUnit&cf98556f-9ba9-409e-9311-fe04438ad2cb
    The Health Complaints Commissioner (HCC) resolve complaints about healthcare and the handling of health information in Victoria. The HCC can also investigate matters and review complaints data to help health service providers improve the quality of their service.

About the Chief Health Officer - health.vic

    https://www2.health.vic.gov.au/public-health/chief-health-officer/about
    Victorian health service boards have well defined responsibilities and the department acknowledges board education as a crucial activity. Data, reporting and analytics. The Department of Health & Human Services manages Victorian health data collections by providing standards, specifications and quality processes. Funding, performance and ...

Complaints, unsatisfactory performance and misconduct

    https://www.education.vic.gov.au/hrweb/workm/Pages/conduct.aspx
    The Department has developed comprehensive guidelines to assist with managing complaints, unsatisfactory performance and misconduct involving employees. The guidelines are not intended to regulate the day-to-day management of ordinary workplace issues and challenges.



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