Virgin Railways Complaints

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Buy train tickets, check fares and times - Virgin Trains

    https://www.virgintrains.co.uk/
    Find the best deals on rail tickets at Virgin Trains. Travel in style to London, Manchester, Liverpool, Birmingham, Glasgow & more. No booking fees!

Help & Contact - Virgin Trains

    https://www.virgintrains.co.uk/help-and-contact
    Virgin Trains is no longer operating trains. As of 8 December 2019, Virgin Trains no longer operates trains in the United Kingdom. All tickets purchased through this website prior to that date are still valid, but compensation claims for any delays or cancellations need to …

Book flights with Virgin Atlantic

    https://www.virginatlantic.com/
    Hello you. Welcome to Virgin Atlantic. Find our best fares on your next flights to the US and beyond, with a fantastic choice of food, drinks, award winning entertainment and onboard WiFi.

Taking rail complaints further - Transport Focus ...

    https://www.transportfocus.org.uk/advice-and-complaints/rail-complaints/
    What are your next steps? Have you complained to the train company? If not, in the first instance, you must complain directly to the train company involved. Alternatively, you can consider making an initial complaint to the train company using the disputes resolution service Resolver (with whom Transport Focus works in partnership). Frames are not …

Branson: Virgin trains will vanish from UK after ...

    https://www.theguardian.com/business/2019/apr/10/stagecoach-barred-from-rail-franchise-bids-over-pensions-row
    Apr 10, 2019 · Sir Richard Branson has said Virgin trains could disappear from Britain’s railways by the end of the year after more than two decades following the government’s decision to block the renewal ...

National Rail Enquiries - Avanti West Coast

    https://www.nationalrail.co.uk/tocs_maps/tocs/VT.aspx
    Full details on Avanti West Coast: train timetables, email and phone contact numbers, restrictions and rail engineering works. Buy tickets for Virgin Trains journeys.

Contact us Great Northern Railway

    https://www.greatnorthernrail.com/help-and-support/contact-us
    How to contact us. Let us know if you have any problems, questions or complaints and we’ll do everything we can to help. Check our FAQs first to see if we've already answered your question.. Otherwise, give us a call or drop us a line.

Complaints handling procedures Office of Rail and Road

    https://orr.gov.uk/rail/licensing/licensing-the-railway/complaints-handling-procedures
    This webpage provides information on complaints handling procedures and is aimed at train and station operators. Information specifically for passengers on making a complaint is also available.. Proposals to introduce an Alternative Dispute Resolution (ADR) scheme in the rail sector will require changes to rail companies' Complaints Handling Procedures (CHPs).

Virgin Trains Virgin

    https://www.virgin.com/company/virgin-trains
    Born in ’97, we’ve been putting trains on the West Coast Main Line tracks for more than 20 years now. So, our fleet of more than seventy Pendolino and Super Voyager trains know a thing or two about getting people from A to B.

Richard Branson's Virgin Group has made £300m from rail ...

    https://www.theguardian.com/business/2019/apr/11/richard-branson-earned-300m-virgin-rail-franchises
    Apr 11, 2019 · Sir Richard Branson’s Virgin Group will have taken at least £306m in dividends from Virgin Trains by the time the firm’s 22-year tenure as a rail operator comes to an end within the next 12 ...

Virgin Trains (London) - 2020 All You Need to Know Before ...

    https://www.tripadvisor.co.uk/Attraction_Review-g186338-d10463990-Reviews-Virgin_Trains-London_England.html
    Oct 03, 2019 · Booked with Virgin, by the time we got to London Avanti had taken over the line, but our journey went smoothly amid the takeover. The only snag was that due to the takeover the seat reservations didn't apply to anyone, so there was some shuffling and hemming and hawing, but…3/5(1.6K)

West Midlands Trains - Wikipedia

    https://en.wikipedia.org/wiki/West_Midlands_Trains
    West Midlands Trains (WMT) is a train operating company in the United Kingdom. It operates passenger trains on the West Midlands franchise between London and the English Midlands under two trade names: West Midlands Railway (within the West Midlands region) and London Northwestern Railway (LNR) (outside the West Midlands regionMain region(s): West Midlands, Greater London

Complaining about your train journey - Transport Focus ...

    https://www.transportfocus.org.uk/advice-and-complaints/complaining-about-your-train-journey/
    Complaining about your train journey. ... Most complaints can be resolved by dealing directly with the company responsible. Tips for making a complaint. You will need to contact the right rail company first. National Rail Enquiries gives a list of all the train operating companies.

New rail ombudsman to handle passenger complaints

    https://www.moneysavingexpert.com/news/2018/02/train-companies-will-have-to-sign-up-to-new-ombudsman-to-face-complaints/
    All train companies will be obliged to join a new rail ombudsman being launched to handle complaints from passengers, under plans announced by the Office of Rail and Road (ORR). Britain's railways regulator announced its intention to alter the licenses of rail companies, so that they are required to sign-up to the new scheme.

Train delays: refunds for train delays & cancellations - MSE

    https://www.moneysavingexpert.com/travel/train-delays/
    Train delays and cancellations are all too common on our railways, making them an occupational hazard for many. ... it could include complaints such as lack of seating, broken toilets or more minor delays. ... while Virgin pays compensation to those who booked an advance ticket on its west coast route, via its website or app, for delays of 30 ...

Train Delays and Ticket Refunds - Which? Consumer Rights

    https://www.which.co.uk/consumer-rights/l/train-delays
    Our railways are plagued by delays, cancellations, overcrowding and poor train conditions. We demand a better service. Sign if you agree. Sign our petition to demand better rail services. Find out more about Rail services on Which? Campaigns Thank you . for signing our campaign. Help us spread the word by sharing our campaign ...

LNER London North Eastern Railway Formerly Virgin ...

    https://www.lner.co.uk/
    Engineering work is taking place between Peterborough and Grantham, closing some lines overnight from Monday evening until Friday morning.. As a result, services running towards Newcastle / Sunderland / Scotland may be retimed to run later than usual. As a result of this engineering work, the 20:00 London Kings Cross to Sunderland service will terminate at Newcastle.

Rail complaints on the rise: Which operator has ... - mirror

    https://www.mirror.co.uk/news/uk-news/rail-complaints-rise-operator-most-5907419
    Jun 18, 2015 · Virgin Trains' East Coast service was second in the rail complaints league of shame. A Virgin Trains spokeswoman said: "At Virgin Trains we encourage people to …

Virginia Railway Express - Wikipedia

    https://en.wikipedia.org/wiki/Virginia_Railway_Express
    The Virginia Railway Express (VRE) (reporting mark VREX) is a commuter rail service that connects the outer suburbs of Northern Virginia to Union Station in Washington, D.C., via two lines during peak hours only: the Fredericksburg Line from Fredericksburg, Virginia, and the Manassas Line from Broad Run station in Bristow, Virginia.Locale: Northern Virginia

Virgin Trains West Coast tops league of shame of rail ...

    https://www.birminghammail.co.uk/news/midlands-news/virgin-trains-west-coast-tops-10221299
    Oct 08, 2015 · Second on the list was Virgin Trains East Coast with 142.3 complaints, giving Virgin an unwanted one-two. Chiltern Railways, which runs trains from Birmingham Moor Street and …



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