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https://wmata.com/about/contact/Customer-Complaint-Process.cfm
Metro's goal is to resolve all complaints within five business days, however some complaints may require additional investigation and follow-up time. Metro ADA Ombudsman. For additional support on accessibility-related complaints, customers may contact the Metro ADA Ombudsman in the Office of ADA Policy and Planning (ADAP).
https://www.wmata.com/about/contact/
Metro values your feedback. Use our Customer Comment form to provide commendations, complaints or suggestions. Customer Comment Form By Mail. Washington Metropolitan Area Transit Authority 600 5th Street, NW Washington, DC 20001. In Person. To reach Metro headquarters at the Jackson Graham Building (600 5th Street, NW):
https://www.nbcwashington.com/investigations/about-120-passenger-sex-harassment-claims-filed-against-metro-workers-over-3-years/2209066/
Metro passengers have filed at least 120 complaints about sexual harassment from WMATA rail and bus workers between 2016 and 2019. Click on the stations below to read some of the complaints ...
https://www.nbcwashington.com/investigations/lawmakers-call-for-metro-to-crack-down-on-sexual-harassment-in-the-ranks/2211621/
Metro passengers have filed at least 120 complaints about sexual harassment from WMATA rail and bus workers between 2016 and 2019. Click on the stations below to read some of the complaints ...
https://www.washingtonpost.com/local/trafficandcommuting/metro-general-manager-responds-to-riders-complaints-about-wmata-service/2014/02/07/a8928a6a-8dd0-11e3-833c-33098f9e5267_story.html
Metro general manager responds to riders’ complaints about WMATA service ... A Metro train pulls into McPherson Square station. ... Write Dr. Gridlock at The Washington Post, 1150 15th St ...
https://www.indeed.com/cmp/Wmata/reviews
WMATA Employee Reviews. Review this company. Job Title ... Bus Operator (Former Employee) - Bladensburg, MD - January 22, 2020. Wmata won't allow you to use sick time you actually earned they use other terms in their "data base" i.e lwop vac days. Yes they will make you use vac. Pros.3.9/5(150)
https://www.metrotransit.org/comment-on-metro-transit-service
Comment on Metro Transit service Give us your suggestions and comments! Use the form below to commend an employee for excellent performance, to register a complaint about bus or rail service, locate a lost item or provide a suggestion.
https://patch.com/district-columbia/washingtondc/dc-metro-buses-are-angering-locals
Aug 10, 2016 · community corner DC Metro Buses Are Angering Locals From lateness to poor conditions, complaints about Metrobus suggest that the rail system isn't WMATA's only problem.
http://buseta.wmata.com/m/index?q=K6
Service Alert Text Here. Temporary Bus Stop Closure: Construction on New Hampshire Ave at Lockwood Dr, February 12
https://complaintsweb.com/wmata.com/
I was unaware of this rule before now but it's very inconvenient for a bus driver to blatantly ride past your stop instead of informing the rules. I work and I'm in school, I use WMATA transportation to help me get to where I need to go and this is the first for any disrespect like this.
https://smartrip.wmata.com/Account/Create
Washington Metropolitan Area Transit Authority: Fares. Please provide answers to three different security questions. The questions will be asked to assist us …
https://www.yelp.com/biz/wmata-washington
85 reviews of Wmata "I was pleasantly surprised to receive an email from WMATA's Lost & Found department. I forgot a package on the train (USPS box), the contents worth almost $400. ... All Metro bus drivers need to take a course on customer service, 98% of the bus drivers are extremely rude non responsive to questions concerns for the comfort ...1.5/5(85)
https://smartrip.wmata.com/Account/AccountLogin.aspx?ReturnUrl=%2f
Need assistance? Call +1-888-SMARTRIP (+1-888-762-7874) (7AM to 8PM M-F) This website is best viewed using Internet Explorer 9, Chrome, Firefox, Safari and other newer browsers.
lacmta-tst-vm1.nexidyne.com provides bus and rail trip planning for LA Metro and surrounding counties serving 70 different transit companies.
https://unsuckdcmetro.blogspot.com/2011/11/official-metro-complaints-worth-it-or.html
Nov 01, 2011 · Hallelujah! Sorta reminds me of this Metro miracle. Sadly, the one bummer in this otherwise sunny story is that Metrobus complaints rose a meager five percent. It's always the damned bus. Snark aside, I'm left wondering about this. Did Metro really get that much better, or have people simply decided that complaining is futile?
https://www.indeed.com/cmp/Wmata/reviews?start=40
149 reviews from WMATA employees about WMATA culture, salaries, benefits, work-life balance, management, job security, and more. ... Metro Bus Operator (Former Employee) - Washington, DC - September 19, 2017. I enjoyed my job, my supervisors were extremely nice and very helpful. Being a line platform instructor was very nice, i was able to meet ...3.9/5(149)
https://www.washingtontimes.com/news/2012/mar/26/metro-derailed-by-culture-of-complacence-incompete/
Mar 26, 2012 · Ninety-seven percent of the bus and train operators at the Washington Metropolitan Area Transit Authority are black, with only six white women out of …Author: Luke Rosiak
https://wtop.com/tracking-metro-24-7/2019/05/metro-riders-are-finding-out-what-life-is-like-without-6-virginia-stations/
@wmata how will metro address the ongoing delays for those trying to go to Virginia. We’ve been stuck at pentagon city for over 15 minutes due to “shutdown problems.” ... WMATA has yet to ...
https://www.metro.net/about/contact/
Metro Mobile Customer Centers The MCC van travels to senior, community and veteran centers, high schools and to special events to provide a variety of transit services such …
https://www.metrotransit.org/contact-us
If you see something suspicious or inappropriate on a bus or train or at a transit station or stop, Text for Safety to silently report it to Metro Transit. Please include route, bus or train number, location and the issue. If you witness a crime or have an emergency, please call 9-1-1. This service is also available via the Metro Transit Mobile ...
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