Workcover Complaints

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Complaints - worksafe.qld.gov.au

    https://www.worksafe.qld.gov.au/contact-us/complaints
    Apr 21, 2017 · All written complaints for WorkCover Queensland are centrally coordinated according to our complaints policy to ensure they are properly investigated and responded to within agreed timeframes. All written complaints for Workplace Health and Safety Queensland, ...

WorkCover complaints policy - worksafe.qld.gov.au

    https://www.worksafe.qld.gov.au/about-us/workcover-queensland/corporate-governance/complaints-policy
    WorkCover’s complaints management system is based on the following principles: enabling complaints—providing easy access to make complaints, ensuring transparency for the complainant; managing complaints—timely responses reached with objectivity, fairness, equity and privacy

Complaints and enquiries WIRO

    https://wiro.nsw.gov.au/injured-workers/complaints-and-enquiries
    Contact us . You can make a complaint by using the online form or by calling us on 13 9476. You can make enquiries by asking a question using our online form or you can call us on 13 9476.. We are here to help. How can we help? If you want to know more about the types of complaints WIRO solves, read our WIRO Case Studies which are available here and reported in the WIRO Solutions Brief.

Complaints - WorkSafe

    https://www.worksafe.vic.gov.au/form/complaints
    For the purposes of investigating your complaint we may need to contact a third party, including the person or body you may have complaints about. Do you agree to allow WorkSafe Victoria to contact them and to disclose any personal or health information that may be necessary to …

Submit a complaint about a scheme participant - WorkCover WA

    https://www.workcover.wa.gov.au/submit-a-complaint-about-a-scheme-participant/
    WorkCover WA recognises that even in the best organisations, things can sometimes go wrong. If you have a complaint about a service provider (such as an insurer, self-insurer, registered agent or workplace rehabilitation provider) in the Western Australian workers’ compensation and injury management scheme, we would like to hear your concerns.

Workcover Vic complaints - A Workcover Victims DiaryA ...

    http://aworkcovervictimsdiary.com.au/qa/workcover-vic-complaints/
    If you believe your workcover claim has not or is not being handled appropriately or correctly, WorkSafe vic (aka the Victorian WorkCover Authority) advises that you can contact the WorkSafe’s Advisory Service.However, fact is, many injured workers are not aware that there is a specific complaints service as well…namely the WorkSafe complaint service!

Our complaints policy - rtwsa.com

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/complaints-process
    Our complaints policy. ReturnToWorkSA is committed to ensuring it has a robust, consistent and simple complaint handling process to receive and manage complaints. ReturnToWorkSA is responsible for regulating all Return to Work scheme participants; responding to …

Home - WorkCover portal

    https://www.workcover.nsw.gov.au/
    WorkCover has changed. Since 1 September 2015, the functions of WorkCover have been assumed by three new organisations. SafeWork NSW. We are New South Wales’ workplace health and safety regulator. We offer advice on improving work health and safety, provide licences and registration for potentially dangerous work, investigate workplace ...

WorkSafe Victorian Ombudsman

    https://ombudsman.vic.gov.au/complaints/worksafe/
    We help resolve complaints about WorkSafe, its five insurance agents, and self-insurers. Find out how we can help. WorkSafe manages the workers compensation scheme for people injured at work in Victoria.

Complaints about insurers and other entities we regulate ...

    https://www.sira.nsw.gov.au/disputes-and-complaints/complaints-about-insurers
    How we handle complaints about insurers. Some complaints can be resolved quickly. However, for those needing more time, we will acknowledge receipt of your complaint and provide contact details of the person handling your complaint within two (2) working days.

Media

    https://www.aworkcovervictimsdiary.org/media/
    Complaints about WorkCover agents and WorkSafe have, however, continued since her report was tabled. Given the magnitude of the changes being made by WorkSafe, the ombudsman recognises that it will take time for the effect of the changes made to the system to be fully felt.

Workers compensation disputes - SIRA

    https://www.sira.nsw.gov.au/disputes-and-complaints/workers-compensation-disputes
    This section has information on the ways to resolve different types of workers compensation disputes such as disputes about premiums, liability, permanent impairment, injury management, medical, and work capacity. Includes the forms needed to ask us to help you resolve your dispute, and what the resolution process looks like.

Workers' compensation failing complex patients, needs ...

    https://www.abc.net.au/news/2016-09-12/worksafe-system-needs-fixing-ombudsman-says/7835714
    Sep 12, 2016 · A former police officer describes a dehumanising stoush with a WorkCover insurance agent, as Victoria's Ombudsman finds workers' complex cases are being mishandled, delayed or cancelled without ...

Safety complaints SafeWork NSW

    https://www.safework.nsw.gov.au/safety-starts-here/consultation@work/safety-complaints2
    Safety complaints. Before raising a workplace health or safety issue with us, constructive steps should be taken to have a safety issue resolved in the workplace. These steps may include: reporting the issue verbally to your supervisor or manager;

Complain about a doctor - A Workcover Victims DiaryA ...

    http://aworkcovervictimsdiary.com.au/useful-stuff/complain-about-doctor/
    Thanks. One thing to remember is the HCCC and WorkCover in NSW at least have policy that says they can investigate further if they get five or six complaints about a doctor or allied health practitioner or alternatively if the complaint are serious enough to demonstrate the need for investigation.

Making a complaint against an Insurer.

    https://www.injuredworkerssupport.org.au/making-a-complaint-against-an-insurer/
    Both WorkCover and WIRO expect you to make an effort to raise your concerns first with the insurer before raising the same complaint with them. The complaints escalation and handling procedures of the insurers differs between the insurance companies. The following is a guide only: Step 1: Frontline Complaints Resolution (inside your claims team)

HOW TO MAKE A COMPLAINT AGAINST A SCHEME …

    https://www.workcover.wa.gov.au/content/uploads/2014/09/Form_575_Revised_2016.pdf
    Form 575 06/13 WorkCover WA HOW TO MAKE A COMPLAINT AGAINST A SCHEME PARTICIPANT WorkCover WA recognises that even in the best organisations things can sometimes go wrong. If you have a complaint about a Scheme Participant (such as an …

Injured workers’ perception of workcover IME Psychiatrists

    https://www.aworkcovervictimsdiary.org/injured-workers-perception-of-workcover-ime-psychiatrists/
    Complaints about the content of IME reports should be specifically excluded from investigation by AHPRA. We did find this opinion quite baffling, as most complaints made by injured workers about IME psychiatrists concerns mostly the content of the independent medical reports, and not as much the conduct of the IME doctor. Why the content of ...

Complaints Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/complaints/
    Complaints that are complex can take longer before we make a final decision. Step 1: ... Lee's WorkCover agent terminated his payments because he did not attend occupational rehab. An Independent Medical Examiner had found Lee could not return to work or take part in rehabilitation. We raised Lee's case with WorkSafe.



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