Actew Water Complaints

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Complaints handling procedure About Us

    https://www.actewagl.com.au/About-us/Contact-us/Compliments-and-complaints/Complaints-handling-procedure.aspx
    Email: Energy and Water Ombudsman. Download our complaints and dispute resolution procedure. Your responsibilities. To help ActewAGL respond to your complaint, it is your responsibility to: clearly identify the issues of complaint and to provide any relevant supporting information and documents;

ActewAGL: Electricity and Natural gas retailer

    https://www.actewagl.com.au/
    ActewAGL is the ACT’s leading electricity and gas provider. For more than 100 years ActewAGL has supplied safe, reliable and sustainable energy solutions to the Canberra and surrounding NSW region.

Emergencies, Faults and Outages Icon Water

    https://www.iconwater.com.au/My-Home/Emergencies-Faults-and-Outages.aspx
    Icon Water is responsible for repairing leaking meters and leaks in the Icon Water network that delivers water to the Icon Water meter. You are responsible for calling a private plumber if water is leaking from a pipe on your side (down-stream) of the meter. If in doubt call Icon Water's faults and emergencies team on 02 6248 3111.

How to make a complaint CCW

    https://www.ccwater.org.uk/make-a-complaint/
    Got problem with your water or sewerage service? First follow your water company’s complaints procedure (you’ll find how to do this on your water bill and on their website). If you’re not satisfied, ask to speak to a senior manager. Making your complaint

Homepage Icon Water

    http://www.iconwater.com.au/
    Icon Water owns and operates the water and sewerage assets and business in the ACT. Our services are provided under the business name Icon Water.

Complaints and disputes we can help with - Ofwat

    https://www.ofwat.gov.uk/regulated-companies/investigations/how-we-investigate/complaints-disputes-can-help/
    Customers that are dissatisfied with their water or sewerage company should contact their water company in the first instance to see if the issue can be resolved directly with the water company. We will not normally consider complaints under the WIA91 where the water company has not had an opportunity to look into the matter and put things right.

Lisa Quinn - Branch Manager Customer and Community Affairs ...

    https://au.linkedin.com/in/lisa-quinn-1aa3b741
    View Lisa Quinn’s profile on LinkedIn, the world's largest professional community. ... Analysis of customer contact and complaint trends to reduce complaints and turn-around times Coordination of customer feedback programs ... Develop and facilitate core competency framework and …Title: Manager Customer and …

Complaining about your water company - Citizens Advice

    https://www.citizensadvice.org.uk/consumer/water/water-supply/complaints-about-your-water-supply/complaining-about-your-water-company/
    The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said.

Contact Us - ActewAGL Energy Shop

    https://www.actewaglenergyshop.com.au/contact-us/

Heating and Cooling Services in Canberra ActewAGL Energy ...

    https://www.actewaglenergyshop.com.au/
    ActewAGL Energy Shop offers a range of energy-efficient heating, cooling and hot water systems in Canberra. Our large and modern showroom showcases the latest products from a range of leading brands including Daikin, Rheem, Rinnai and Brivis.

Making a complaint - Ofwat

    https://www.ofwat.gov.uk/regulated-companies/investigations/making-a-complaint/
    If you have a problem with your water or wastewater services, first you will need to follow your water company’s complaints procedure. If your complaint is still unresolved, the Consumer Council for Water should be able to advise.. We do not generally deal with individual consumer complaints or enquiries about water companies.

Icon Water - Wikipedia

    https://en.wikipedia.org/wiki/ACTEW_Corporation
    In 2000, ACTEW Corporation entered into a contract with ActewAGL for the management and operation of the water and sewerage network of the ACT and surrounding area. The contact was not renewed in June 2012. On 4 May 2015, ACTEW Corporation was renamed Icon Water Limited.Headquarters: Canberra, Australia

ActewAGL ProductReview.com.au

    https://www.productreview.com.au/listings/actewagl
    I have a current gas and electricity account with actewagl and noticed that I have been issued 4 estimated gas bills over the last year. When I called, I was put on long holds, customer service officers didn't know what they were talking about and were not willing to …2/5(32)

REVIEW OF INSTITUTIONAL ARRANGEMENTS FOR ACTEW …

    https://apps.treasury.act.gov.au/__data/assets/word_doc/0003/474744/ACTEW-Review-Issues-Paper.doc
    In 2010-11, ACTEW also received more complaints than the industry average with respect to water and sewerage services, but less than average in relation to water quality and billing and account issues.

Self-service Platform

    https://my.actewagl.com.au/Register?ReturnUrl=/MyProfile
    If you believe that a transaction recorded in the self-service platform is wrong or unauthorised, please notify us immediately. We are committed to resolving any disputed transaction as soon as reasonably possible using our Complaints Handling Procedure available on our website at www.actewagl.com.au. Internet/Software requirements of the customer

Utilities (Variation of Terms – ACTEW Corporation Standard ...

    http://www.legislation.act.gov.au/ni/2008-553/current/pdf/2008-553.pdf
    This is Schedule 1 to the Utilities (Variation of Terms – ACTEW Corporation Standard Customer Contract) Approval 2008, NI2008-553 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au Water and Sewerage Services Connection and Supply Standard Customer Contract Contents 1 Enquiries and complaints Page 2

Icon Water - YouTube

    https://www.youtube.com/user/ACTEWCorporation
    We have been supplying Canberra with top quality water and wastewater services for 100 years. At Icon Water we promise to continue enhancing the lives of Can...

Find Answers and How to Contact Us AGL

    https://www.agl.com.au/contact-us
    Have some questions or just need a bit of help? Find the answers you're looking for from common topics or options to contact us.

Complaints - Water Plus

    https://www.water-plus.co.uk/complaints
    Unexpected changes to your water supply or wastewater disposal Our complaints procedure If your business is based in England , you can find more information on how to go about a complaint, and what will happen, in our English complaints procedure .

Lucinda Chacos - Team leader community affairs - Icon ...

    https://au.linkedin.com/in/lucinda-chacos-458496b8
    My role as Business Improvement Facilitator was responsible for providing assistance on a range of business improvement and administrative activities, to support the strategic intent of the business as the dedicated quality contact for the Water, Sewer or Projects-Maintenance Group for consistent representation and operational quality service provision.Title: Team Leader Community Affairs …



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