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In the unlikely event that AT&T's customer service department is unable to resolve your complaint to your satisfaction (or if we haven't been able to resolve a dispute AT&T has with you after attempting to do so informally), we each agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction. Arbitration is more informal than a lawsuit in court.
Upon speaking with two AT&T customer service representatives about the above, I was told that the AT&T representative who offered the permanent waiver:-(1) did not document his offer, (2) removed, without my permission, my 'Listing-Not in Directory or DA resulting in my paying full price, with no credit, for DSL Extreme, and
Jul 01, 2016 · AT&T has the absolute worst, pathetic customer service on the planet! We were promised a $100 credit by a rep for some technical errors. Subsequently, the credit did not appear on the next bill. When we called AT&T, they stated they had no record of anyone mentioning the credit. Ditto for the office of the president!!! Beyond belief!!
Long time AT&T customer since the launch of the iphone. Paid around $2 0 0 a month for all these years (12 years of service!) Just cancelled service from AT&T on Nov 18, 2019. At&T tells me they have changed their policy and do not allow pro-rating of bills. So now having to pay from Nov 18-Dec 1 when I didn't even have service.
AT&T — extremely rude and incompetent AT&T customer service person I called AT&T's Customer Service # [protected] today, 10-23-19, to try to get some idea about why my 87 year-old mom's phone bill was so outrageously high.1/5(1.7K)
AT&T expert review by ConsumerAffairs AT&T is a publically traded company with headquarters in Dallas. The company has a 140-year history in the communications industry.2.9/5(3.7K)
Common Complaints and Issues in AT&T Customer Reviews. The most common complaint we’ve received in AT&T U-Verse reviews is about the speed in their rural DSL service areas. While AT&T has been running network upgrades incrementally over the years, the service in rural areas is still many times slower than in urban areas.2.9/5(2.4K)
CBSNews report: AT&T and DirecTV offer customer no-service. CBSNews.com did some digging and has uncovered what appears to be a systemic problem with AT&T and DirecTV customer service.. According to CBS, one customer they spoke with signed up for a bundle of Internet and TV with AT&T and its newly acquired satellite service DirecTV in July 2016.Author: Theo Thimou
An AT&T customer service horror story. A CNET reporter learns some important lessons from AT&T: you don't always need phone service to get DSL, and dealing with customer service can be extremely ...
May 16, 2017 · AT&T told CBS News they "fully honor the terms" of their promotions. But our investigation uncovered more than 4,000 complaints against AT&T and DirecTV related to deals, promotions and ...
At&t billed me for service that was not received by re-issuing charges which they had already credited due to a malfunctioning phone line. June 15th, 2019 - I noticed my land line had no dial tone, off & on static, or dead line. June 16th, 2019 - I called the repair number printed on the bill 1-888-611-466.
Read real customer reviews of AT&T internet service and mobile plans. Leave a review for your experience with AT&T, and help others make an educated decision. Highspeedinternet.com. ... The internet service isn't bad as long as your on a Mobil device playing games or …
Oct 02, 2017 · I have also filed a formal complaint to FCC regarding accountability and responsibility of faulty, old equipment that is constantly being fixed at the expense and inconvenience of customers in rural areas who need landline phones, due to POOR service from [email protected] wireless towers.
Apr 22, 2017 · AT&T please disconnect my service. I spoke to 5 different reps who said they would take care of this matter no one has taken responsibility for the damage AT&T has done. Now a balance on my credit and still a current customer with AT&T. Beware public unethical employees behavior.
When & How to Complain About Bad Customer Service. As a company that builds customer service software, we're sensitive to bad customer feedback.Of course, as consumers we’ve had our share of bad customer service experiences. All of us have found ourselves disappointed about something we’ve purchased at one time or another, whether it’s been a product, service, meal, haircut, or otherwise.
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