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https://www.theguardian.com/business/2016/jan/18/bt-hires-1000-uk-staff-after-complaints-indian-call-centres
Jan 18, 2016 · BT will recruit 1,000 staff in the UK after customers complained that that they did not like speaking to staff in Indian call centres.. The group said as a result of this feedback, it would ensure ...
https://community.bt.com/t5/Bills-Packages/Indian-call-centre-nightmare-frustration/td-p/1660467
Hi, I am very fed up speaking to the BT Indian call centre. Back in August, I requested a letter from BT because there was a problem and I went through a number of call centre staff because if I say "I want ABC from you", the Call centre rep will repeat by saying "So you want XYZ, right?". So I rep...
https://www.theguardian.com/business/call-centres
BT hires 1,000 UK staff after complaints over Indian call centres Telecoms group says 80% of calls will be answered in the UK by December after its customer service was ranked among worst in the ...
https://community.bt.com/t5/Bills-Packages/Scam-calls-from-Indian-call-centre/td-p/995394/page/5
Every single time I have to call BT's Customer Service in India, within 24-48 hours I start getting scam and phishing calls from . . . an Indian call centre! Either it's the same call centre that operates BT's Customer Service, or at the very least someone there is passing on active BT phone numbe...
https://www.telegraph.co.uk/technology/2018/01/19/indian-call-centre-scam-sees-talktalk-top-broadband-complaints/
Jan 19, 2018 · Indian call centre closure sees TalkTalk top broadband complaints league Save ... P lusnet and BT took second and third spot in the broadband complaints league, …2/5
https://www.dailymail.co.uk/news/article-2478638/A-superfast-way-mad--ring-BTs-centre-Bangalore.html
Oct 28, 2013 · Then ring BT's call centre in Bangalore: How one man has gone to extreme lengths to get company to fit broadband at his home ... I do not wish to speak to the Indian call centre as I can’t ...
https://www.theregister.co.uk/2017/09/06/bt_call_scam/
Sep 06, 2017 · Indian call centre scammers are targeting BT customers In some cases fraudsters knew their mark's personal details. By Kat Hall 6 Sep 2017 at 08:32 150 SHARE BT customers in …
https://community.bt.com/t5/Bills-Packages/Scam-calls-from-Indian-call-centre/td-p/995394/page/4
Every single time I have to call BT's Customer Service in India, within 24-48 hours I start getting scam and phishing calls from . . . an Indian call centre! Either it's the same call centre that operates BT's Customer Service, or at the very least someone there is passing on active BT phone numbe...
https://www.ibtimes.co.uk/bt-reduce-use-indian-call-centres-1520412
Sep 19, 2015 · BT to reduce number of Indian call centres ... would prefer to speak to a contact centre in the UK when they call us. When we launched BT Mobile earlier …Author: Priya Joshi
https://uk.trustpilot.com/review/bt.com
Deciding to leave BT , Broadband problems, slow speed etc, engineers who have been here even state how bad the company has become. I wanted and paid for extra fast broadband, received a dial up speed..constant calls for help, and having to repeat my self over and over..really fed up now. Goodbye BT you are a waste of time.
https://www.standard.co.uk/business/bt-to-bring-call-centres-back-to-britain-by-2020-centres-a3840656.html
BT embarked on a course to improve its reputation for poor customer service on Wednesday by pledging to bring all its call centres from offshore locations such as India to the UK and Ireland.Author: JIM ARMITAGE
https://www.mumsnet.com/Talk/am_i_being_unreasonable/1253554-To-hate-Indian-call-centres
To hate Indian call centres (156 Posts) Add message Report. ... Little known fact, BT hire indian call centre workers and bring them to the UK to work. They all live in flats rented for them by the company and even have their own bus service to transport them to and from work.
https://www.youtube.com/watch?v=Yj2oXMdZ4sk
Jun 23, 2006 · http://www.gideovames.com http://www.facebook.com/gideovames This is a real recorded phone call made by a call centre agent to a fed up BT customer.
https://www.bt.com/help/security/email-scams-and-security-advice/complain-about-nuisance-calls-and-texts
Nuisance call or scam call? Nuisance calls are generally unwanted marketing calls from businesses trying to promote a product or service. Scam calls are made by fraudsters claiming to work for us. They may ask you for personal information or want access to your computer. Don't be fooled, this is fraud. ... Ask the BT Community.
https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · BT: how to make customer services listen to your complaint ... customers can write to BT Correspondence Centre, ... It will investigate customer complaints and its …
https://forums.digitalspy.com/discussion/754702/bt-how-to-avoid-indian-call-centres
Every time I call BT customer services I always end up in Indian call centres. this is regardles sof which options I press and what time of day I call. Every time I call BT customer services I always end up in Indian call centres. this is regardles sof which options I press and what time of day I call. ... BT - How to avoid Indian call centres ...
https://www.bbc.com/news/technology-39177981
Mar 06, 2017 · Inside the TalkTalk 'Indian scam call centre' By Geoff White Technology reporter. ... a victim of the fraud shown the call centre script has confirmed it …
https://www.bt.com/help/home/scams/
BT Scam Calls. We've all had calls from people claiming to work for BT, when it's actually a scam. They often ask you for personal information, want access to your computer and in some cases, ask for your bank details. Don't be fooled, this is fraud. We take these cases very seriously.
https://www.ispreview.co.uk/index.php/2015/05/the-worst-uk-isp-call-centre-award-goes-too-bt-and-talktalk.html
The Worst UK ISP Call Centre Award Goes Too.. BT and TalkTalk. Thursday, May 21st, 2015 (1:30 pm) - Score 8,491 . ... Vodafone Created Most UK Complaints in Q3 2019 – Ofcom Study ... Having also had to phone and endure the useless BT Indian call centre, been cut off and spoke to more Roberts, Davids and Johns than i can remember it appears ...
https://forums.moneysavingexpert.com/discussion/5491620/do-bt-have-a-uk-based-call-centre-number
Jul 11, 2016 · Hi all, I've had a major problem with BT and my e-mail recently, with absolutely appalling service from their call centre in India - blatant untruths, promised return calls not made, service outage for over a week and absolutely appalling service from every single one of them I have spoken to.
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