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https://www.bt.com/help/home/complaints.html
Availability of BT Broadband and BT Infinity in my area. To see which BT Broadband services are available at your property use the BT.com availability checker. Sometimes, even though a street cabinet may have been enabled with fibre broadband it doesn't …
https://www.bt.com/help/home/contactus/
Get support for BT Broadband, Mobile, Landline, and TV with our knowledge base, or contact us directly via our live web chat or customer service line.
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.
https://my.bt.com/s/apps/appscomplaints/index.html
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https://www.techradar.com/uk/broadband/bt-customer-services-number-complaints-broadband
Mar 19, 2019 · As the biggest internet provider in the UK, it's no surprise that there will always be some BT Broadband customers that will have some cause for complaints …
https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · Telecoms complaints data from the communications regulator Ofcom shows that, in the second quarter of 2019, the most recent data available, BT ranked within the bottom four most complained-about ...
https://www.which.co.uk/consumer-rights/advice/how-to-complain-about-your-broadband-speed
Give your provider a reasonable opportunity to investigate any complaints you raise and to find a solution, say 14 days. Remember that it can be difficult to work out exactly why you're not getting the advertised service. If your broadband contract started after October 2015 you could also be protected by the Ofcom voluntary code.
https://home.bt.com/pages/static/i/pansegment/contact_us/contactus.html
About BT. At BT, we use the power of communications to make a better world. It's what we've always done and we're one of the best at it in the world.
https://www.theguardian.com/business/2017/jun/28/bt-complaints-broadband-pay-tv-plusnet-ee-sky
Jun 28, 2017 · BT was the most complained-about broadband provider in the first three months of the year as customers took the company to task over faults …
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint/service-problems
Ofcom works to ensure everyone gets the very best from their communications. Our role is to look at how problems affect UK consumers as a whole. We cannot handle individual complaints. However, we fully understand how frustrating it can be when things go wrong.
https://signin1.bt.com/login/emailloginform
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https://business.bt.com/compensation-scheme/
All BT business broadband products (excluding BTnet) 4G Assure fails to activate. If your 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us, leaving you without a broadband connection, you may be eligible to receive £25 compensation.
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
BT Customer Complaints Code. We know we don’t always get it right. Our Customer Complaints Code explains what you can do if you’re not happy. It tells you: how you can complain ; what we’ll do and when ; what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is ...
https://uk.trustpilot.com/review/bt.com
Deciding to leave BT. Deciding to leave BT , Broadband problems, slow speed etc, engineers who have been here even state how bad the company has become. I wanted and paid for extra fast broadband, received a dial up speed..constant calls for help, and having to repeat my self over and over..really fed up now. Goodbye BT you are a waste of time.
https://www.broadbandgenie.co.uk/providers/bt/broadband/BT-Broadband-customer-service-complaints
Do you need to contact BT customer services? Having problems with BT Broadband and need help? Or are you unhappy with your broadband and want to make a complaint? This guide to BT customer services and complaints will tell you BT customer service telephone numbers and addresses, and how to …
https://www.which.co.uk/reviews/broadband-deals/article/broadband-provider-reviews/bt-broadband-review
Switch Broadband to find the best BT broadband deal for you. BT broadband review. In this in-depth review of BT broadband, we'll: give you a full breakdown of how customers rated it on key factors, including technical support; show you how BT compares with all the other major internet service providers (ISPs), including Sky, TalkTalk and Virgin ...
https://www.lovemoney.com/news/12418/uks-worst-broadband-provider-talktalk-plusnet-bt
Jan 24, 2020 · Vodafone has retained its crown as the UK’s worst broadband provider, while Sky and EE are named joint-best. We look at how the major broadband firms compare in the latest Ofcom complaints tables.
https://www.cable.co.uk/broadband/reviews/bt-broadband/
BT Broadband (standard, ADSL) BT's standard offering (called ADSL or non-fibre in techy circles) is simply called BT Broadband. It offers speeds around 10Mbps, and many people will find this is fast enough (it's good enough for Netflix, for example). It's ideal for small or households of one or two people who don't use the internet an awful lot.4/5
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