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https://yescrowd.optus.com.au/t5/Mobile/OPTUS-Customer-Service-Email-Address/td-p/173265
This question is actually about a customer service email address. Can you please provide me with that, or a name and address that I can send a written complaint to. Surely I am entitled to both of the above by law. Please be careful with your answer, as I will be taking this information to the TIO when I am ready to go. Thank you. linusnlucy
http://www.optus.com.au/opfiles/Aboutoptus/Legal/SharedStaticFiles/SharedDocuments/complaint_handling_policy.pdf
Feedback & Complaints - Optus
https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
complaint to specialists within customer service, who will know how best to resolve your issue. ... Our complaints mailing address is: 4. Email Complaints Our complaints email address is: [email protected] 1. Website 5. In store. Our Customer Care Team can give you an update on how your complaint is progressing by contacting them
https://forums.whirlpool.net.au/archive/2303349
Feb 22, 2015 · Can anyone tell me what the Optus complaints email address is? Their complain handling policy lists email as an option but doesn't include an address – it directs you to the website contact page which, as far as I can tell, doesn't list an email address or include any sort of form suitable for complaints.
https://www.contactdetails.net/optus-corporate-headquarters-address-customer-service-toll-free-helpline-number-email-id/
Optus corporate headquarters office address, customer service phone number and related contact details like Optus corporate contact address, customer service toll free number, customer support number, 24 hours helpline and customer service number is listed here with Optus corporate headquarters address and registered-regional branch offices address, telephone number, fax number, email ids and ...
https://www.contactdirectory.com.au/optus-contact-customer-service-number/
Contacting Optus. To contact the company directly, you can call their toll free customer support line on 133 937. This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937.
http://ww2.optus.com.au/aboutoptus/About%20Optus/Contact%20Us/Optus%20Contact%20Us%20%7C%20Customer%20Sales%20&%20Service?vgnextoid=9a13204b25f41310VgnVCM10000002cd780aRCRD
Optus Special Assistance Service. Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Find out more about our Optus Special Assistance Service. Customers with Teletypewriters
https://www.complaintboard.com/optus-complaints-l15573.html
I was initially advised by OPTUS online customer service that my legal concerns were correct and to return the new phone. [(OPTUS) Ashfield Mall sales staff had told me to take the phone until the Wi Fi arrived.] However on arriving at the OPTUS shop I was not allowed to enter and I was not allowed to hand the phone to the staff blocking the way.
https://theaimn.com/customer-service-dead-least-optus/
Jan 30, 2017 · Trying to complain to Optus is impossible. When a customer such as myself finally finds the complaint page, the number is the same number as everything else and as far as I could tell there was no Complaints menu option! I’d tried asking for a supervisor once …
https://complaintsweb.com/optus.com.au/
optus.com.au complaints and reviews. Contact Information., Phone number: +61 2 9870 7495, 1800 123 124, 1800 500 002.Submit your complaint or review on optus.com.au.
https://say.telstra.com.au/customer/general/forms/Email-Complaint
If you are a Business customer and require immediate assistance with a complaint, you can call us anytime on 132000 and say "Complaint". Enterprise and Government customers: please go to your specialised contact page here. Further information on how we handle complaints can be found in our complaints handling process document (PDF).
https://au.trustpilot.com/review/optus.com.au
I've used optusmail as my main address for 18 years and in the last 2-3 years the website has become unbearably slow. Frustration levels are seriously starting to do my head in. You wait minutes to open an email, and then minutes again to open an attachment, delating emails from …
https://www.abc.net.au/news/2019-02-14/optus-customers-claim-major-online-privacy-breach/10812486
Optus customers flood social media claiming they have been victim to major privacy breaches after different customer names appear when they log into their accounts.
https://forums.whirlpool.net.au/archive/690799
Jun 30, 2011 · Optus now seem to have completely removed email as a way of talking to them. ??? You're still able to email us (as well as contact us via Whirlpool :)) If you browse to www.optus.com.au and click the Contact Us link in the bottom, right hand side menu you'll be able to email us after you choose what the enquiry relates to.
https://www.complaintboard.com/optus-complaints-l34523.html
Optus have failed in all aspects of their fiduciary duty as a service provider who are pushing data to your phone to advise you of the continuous breach of your data contractual parameters. You are an uninformed Optus client. Optus is knowingly aware that they have pushed data to a …
https://www.acma.gov.au/if-you-have-problem-nbn
The TIO has the power to help deal with complaints you have about a telco. We create rules for telcos to follow. These rules protect you as a customer. We do not get involved in resolving individual disputes. You are responsible for organising any work on existing phone and data cabling in your home or office.
https://offer.optus.com.au/Redirect.aspx?EQ=o0yKWs-bplKYeRxy9NCSbvkzVSqU7UDVJzPNpOjtjBCOLYYhgVbVXQIG2s4kA_AcGaCXhxD5i5qFpGcfQKFubvgf0JnQk1h3lgrh5GgtM4bTSvyK1y7g1TtlyEwSIVC6SchB8jgCdnafFApxUin84qA4uTMoYg08wjDQUpMou8bT4di7mf5rTZPZIBZ2FyrXQ6gRhRrfHf3VbkqP6u0joK_ZG9pGi9BFcsUyFOdT5aWllB6FdBu_RT199sjIlrs9Aopm0rilYKlzQsfqvaEn52oOCgKfDd2ujzk-9odqWxp7jhSBoxqFlU8H7N0zQp4ql_cx-CtvFctf0LzKFO8gvHc8cjnC3KoXgWxw6Rs1
4. Email Complaint. Our complaints email address is: [email protected]. 5. In store. If you wish to make a complaint in person, you can do this with one of our store staff. The store may refer your complaint to specialists within customer service, who will know how best to resolve your issue. How we resolve complaints
https://forums.whirlpool.net.au/archive/945419
May 11, 2008 · The Optus complaint handling policy has been designed with the customer in mind while still meeting the requirements of the relevant Industry Code/s (ACIF Complaint Handling Code). Optus aims to resolve complaints at first point of contact.
https://www.smh.com.au/business/companies/make-customers-unhappy-you-will-be-sacked-optus-ceo-blasts-staff-20181029-p50clv.html
Oct 29, 2018 · Optus CEO Allen Lew has blasted staff over the company's surge in complaints. Credit: Edwina Pickles “The customer is why we exist. If you make customers unhappy, you …
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