Care Inspectorate Scotland Complaints

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Complaints Care Information Scotland

    https://careinfoscotland.scot/topics/your-rights/care-inspectorate-how-care-is-regulated/complaints/
    The Care Inspectorate investigates complaints about registered care services. If you're not happy about something and the care service hasn't been able to help resolve it, the Care Inspectorate may be able to. You can register your complaint online, in writing, or give them a call on 0345 600 9527.

Making a complaint online - Care Inspectorate

    https://www.careinspectorate.com/index.php/scswis-complaint-form
    Complaint details Please note we can only investigate complaints about registered care services in Scotland. We cannot investigate complaints about social workers, NHS services, schools or any local council matters such as housing repairs or bin collections.

Making a complaint online - Care Inspectorate

    https://www.careinspectorate.com/index.php/online-complaint-form
    Making a complaint online Please Note: We may share any information that you provide to us, including information about your identity and the identities of others, with other agencies involved in the prevention, detection, investigation or prosecution of crime or other unlawful activities, including Police Scotland.

Complaints about the Care Inspectorate

    https://www.careinspectorate.com/index.php/complain-about-the-care-inspectorate
    Our policy for handling complaints about the Care Inspectorate is detailed here. For more information, you can read ‘Making a complaint about the Care Inspectorate’s work' Our ‘Procedure for handling complaints about the Care Inspectorate' explains the full process.

Mapped: the care homes with the most complaints in Scotland

    https://theferret.scot/mapped-care-homes-complaints-scotland/
    May 30, 2017 · The Care Inspectorate has upheld more than 100 complaints against private sector care home provider, HC-One, in the last three years, the Ferret can reveal. 33 homes, out of the 44 operated by the firm in Scotland, have had 108 complaints upheld against them. This total is greater than any other care provider in Scotland.

Reviews - Care Inspectorate

    https://www.careinspectorate.com/index.php/component/tags/tag/reviews
    Serious Incident Reviews are carried out by local... Social care regulator publishes review of its first three years The Care Inspectorate, Scotland’s social care scrutiny and improvement body, has today published a review of the first three years of its work. The organisation was...

Scottish care review report calls for 'radical' overhaul ...

    https://www.scotsman.com/news/politics/scottish-care-review-report-calls-for-radical-overhaul-of-fractured-system-1-5086035
    A radical overhaul of Scotland's care system has been demanded after a major review damned it as "fractured, bureaucratic and unfeeling" for children and families. The Independent Care Review ...

Complaints and feedback Care Information Scotland

    http://www.careinfoscotland.scot/topics/your-rights/complaints-and-feedback/
    Care Opinion is an independent site - currently being piloted in Fife, and Ayrshire and Arran - where you can share your stories of adult social care.. The Patient Advice and Support Service can help you with NHS complaints.You can access the service at your local …

Browse All Resources Care Inspectorate Hub

    https://hub.careinspectorate.com/resources/browse-all-resources/
    Care Inspectorate guidance which aims to help support childminders to consider if there are special circumstances before applying for a variation, and consider any evidence of how the individual needs of all children can be met, if there is an increase in registered numbers

Child Protection Care Inspectorate Hub

    https://hub.careinspectorate.com/national-policy-and-legislation/policies/child-protection/
    In November 2014 the Scottish Government published a National Action Plan to tackle Child Sexual Exploitation (CSE). The Action Plan was co-produced by the Scottish Government and a national Ministerial Working Group (MWG) on CSE made up of a range of experts, including Police Scotland, Children in Scotland, the Care Inspectorate, Aberlour, Barnardo's and the Crown Office.

Care Inspectorate complaint — TNS Support Group

    https://www.tns2019.org/care-inspectorate-complaint
    3. The actions of the Care Inspectorate during the final week of school (20-23 November 2018) when CI representatives had a duty of care to the pupils. 1 The actions of the Care Inspectorate in the period leading-up to the closure (November 23rd, 2018) In summary, my complaint is that the Inspectorate;

Out of School Care Care Inspectorate Hub

    https://hub.careinspectorate.com/resources/children-and-young-people/out-of-school-care/
    Out of School Care . Services offering daycare of school-aged children, such as breakfast clubs, after school services, holiday clubs and play services. Using the drop down menus below, you can filter resources by resource type, relevant topics or date of publication.

About Care Inspectorate Hub

    https://hub.careinspectorate.com/about/
    The Care Inspectorate is a scrutiny body which supports improvement. That means we look at the quality of care in Scotland to ensure it meets high standards. Where we find that improvement is needed, we support services to make positive changes. Our vision is that everyone experiences safe, high-quality care that meets their needs, rights and ...

The Care Inspectorate: Introducing agile working to ...

    https://www.paconsulting.com/our-experience/2019/the-care-inspectorate-introducing-agile-working-to-improve-the-complaints-handling-process/
    The Care Inspectorate oversees social services and social care in Scotland, including child protection and childcare. Using an agile approach, we’ve helped the Care Inspectorate build a new application for handling complaints, which has reduced the time it takes to log complaints…

Complaints about us Care Inspectorate Wales

    https://careinspectorate.wales/contact-us/complaints-about-us
    If you want to complain about a service provided by Care Inspectorate Wales or a member of staff please contact us on 0300 7900 126. A member of staff will fill out a complaints form with you. Alternatively you can complete our online form. Once we receive your complaint we will look at it and it will be passed onto a member of staff to sort out.



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