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https://www.consumerfinance.gov/about-us/newsroom/consumer-financial-protection-bureau-launches-consumer-complaint-database/
Consistent with the CFPB’s goal to be a 21 st Century agency, the Consumer Complaint Database is web-based and user friendly. Features of its functionality include the ability to: filter data based on specific search criteria; aggregate data in various ways, such as by complaint type, issuer, location, date, or any combination of available variables; and download data.
https://blog.truebill.com/cfpb-consumer-complaint-database-can-use/
CFPB’s Consumer Complaint Database. The Consumer Complaint Database serves as the Bureau’s central repository for consumer complaints and company responses. The complaints and responses in the database illuminate issues that involve inappropriate (or worse) business practices that can trigger regulatory actions and thus improve the financial marketplace for consumers.
https://www2.deloitte.com/us/en/pages/financial-services/articles/consumer-financial-protection-bureau-cfpb-consumer-complaint-database.html
Deloitte’s analysis of the CFPB’s consumer complaint database has produced a number of valuable insights about the nature and sources of recent complaints, including: Troubled mortgages are behind the majority of the complaints – a growing trend Customer misunderstanding may create more complaints than financial institution error
https://www.consumerfinance.gov/about-us/newsroom/bureau-enhance-consumer-complaint-database/
Sep 18, 2019 · Today the Consumer Financial Protection Bureau (CFPB) announced that it will continue the publication of consumer complaints, data fields and narrative descriptions through the Bureau’s Consumer Complaint Database while making several enhancements to the information available to users of the database.
https://money.cnn.com/2017/11/27/pf/cfpb-database-complaints/index.html
Nov 27, 2017 · The Consumer Financial Protection Bureau has maintained a giant public database of consumer complaints that contains more than 900,000 grievances against financial companies. But the future of that complaint database is up in the air. Critics have long argued that the bureau's power is too broad and unregulated.
https://catalog.data.gov/dataset/consumer-complaint-database
Sep 26, 2015 · The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first.Publish Year: 2015
https://www.consumerfinance.gov/complaint/getting-started/
You’ll need the dates, amounts, and other details about your complaint. If you have documents you want to include, such as billing statements or letters from the company, you’ll be able to attach them in Step 3. Make sure to include all the information you can, because you generally can’t submit a second complaint about the same problem.
https://www.consumerfinance.gov/
Consumer Complaint Database Mortgage Database (HMDA) Consumer Credit Trends ... Consumer Financial Protection Bureau homepage Featured. Start Small, Save Up ... See resources to help you save. CFPB Research Conference. The CFPB’s fourth research conference features research from a range of disciplines and approaches that inform the topic of ...
https://www.housingwire.com/articles/50178-cfpb-public-consumer-complaint-database-is-here-to-stay/
Sep 18, 2019 · The Consumer Financial Protection Bureau announced Wednesday the controversial public Consumer Complaint Database is here to stay. The CFPB …Author: Kelsey Ramírez
https://www.consumerreports.org/consumer-complaints/days-may-be-numbered-for-the-consumer-complaint-database/
When a complaint is filed by a consumer, the CFPB alerts financial institutions to the complaint and the company must provide a response to the consumer through the database, usually within 15 days.
https://cfpb.github.io/api/ccdb/
The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first.
https://cfpb.github.io/api/ccdb/fields.html
The CFPB takes reasonable steps to scrub personal information from each complaint that could be used to identify the consumer. plain text Consumers' descriptions of what happened are included if consumers consent to publishing the description and after we take steps to remove personal information.
https://money.cnn.com/2017/02/21/pf/cfpb-complaint-data-base/index.html
Feb 21, 2017 · Consumers can submit complaints about a financial product or service to the CFPB, which then sends them to the company. Companies have 15 days to respond. Once a …
https://www.npr.org/2018/04/25/605835307/the-consumer-complaints-database-that-could-disappear-from-view
Apr 25, 2018 · The CFPB does give companies a chance to determine whether the person is in fact a customer and also to file a written response to a complaint …
https://www.consumerfinancemonitor.com/2019/09/19/cfpb-announces-changes-to-consumer-complaint-database/
The CFPB has announced a number of “enhancements” to its consumer complaint database. In March 2018, the CFPB issued a request for information seeking comment on potential changes to its practices for the public reporting of consumer complaint information.
https://github.com/byochim/cfpb-consumer-complaints-database
Nov 17, 2019 · The Consumer Complaints Database is a public access dataset provided by the Bureau of Consumer Financial Protection (CFPB). The dataset contains the details of complaints that the CFPB have received regarding financial products and services.
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