City Of York Council Complaints Procedure

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Make a complaint or suggestion – City of York Council

    https://www.york.gov.uk/contact-us/make-complaint-suggestion/1
    The LGSCO is the final stage for complaints about councils and some other organisations providing local public services, inlcuding all adult social care providers, care homes and home care agencies (for people who self-fund their care).

Complaints about councillor conduct City of York Council

    https://www.york.gov.uk/downloads/file/4639/complaints_procedure
    Information on Coronavirus. Here's our latest update and advice regarding Coronavirus. Coronavirus update

How we deal with feedback and complaints - City of York ...

    https://www.york.gov.uk/info/20243/contact_us/1567/how_we_deal_with_feedback_and_complaints
    Download information about our complaints and customer feedback policy and procedures. Our three stage complaints procedure. Our process has a maximum of three stages for dealing with a complaint: Stage 1. your complaint is dealt with by 'front line staff' or manager of the service; you can expect a full response within five working days

1.6.1 Complaints and Representations

    https://yorkchildcare.proceduresonline.com/chapters/p_reps_complaints.html
    In order to be as flexible as possible and subject to the City of York Council’s (CYC) procedures for dealing with unreasonably persistent complaints, CYC will accept a complaint from a member of public or anyone acting on behalf of a customer with the proper authority and consent, in the following formats: In person at any CYC office;

City of York Council Complaints

    https://www.complaintsdepartment.co.uk/city-of-york-council/
    City of York Council is the local authority of the City of York, England. It is a unitary authority, having the powers of a non-metropolitan county and district council combined. It provides a full range of local government services including Council Tax billing, libraries, social services, processing planning applications, waste collection and disposal, and it is a local education authority.

Making complaints to City of York Council York Press

    https://www.yorkpress.co.uk/news/8376376.making-complaints-to-city-of-york-council/
    FURTHER to the letter concerning City of York Council ’s complaints procedure, I would like to reassure residents that the authority has a robust and well-established method for dealing with...Author: Reader's Letter

School complaints – City of York Council

    https://www.york.gov.uk/SchoolComplaints
    All state-funded schools are required to have a procedure to deal with any complaints relating to the school, or to any facilities or services that the school provides for the local community. If...

Have your say – City of York Council

    https://www.york.gov.uk/form/HaveYourSay
    email: [email protected]; write to us at: Customer Complaints and Feedback Team, City of York Council, West Offices, Station Rise, York, YO1 6GA; When you complete this form or contact us, let us know: your date of birth; if you're making a complaint on behalf of someone else, send us their signed permission for you to receive the response

School complaints School complaints City of York Council

    https://www.york.gov.uk/info/20018/schools_and_education/176/school_complaints
    All state-funded schools are required to have a procedure to deal with any complaints relating to the school, or to any facilities or services that the school provides for the local community. If...

City of York Council Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/city-of-york-council-complaints/contact-details
    How to complain about City of York Council customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

City of York Council Annual Complaints Report April 2018 ...

    https://democracy.york.gov.uk/documents/s135769/Annex%201%20-%20Annual%20complaints%20reports%20March%202018_%20April%202019%20Final.pdf
    of the relevant complaints procedure, is able to investigate complaints about council services. The exception to this is that the Housing Ombudsman Service (HOS) is the regulator for most housing...

City of York Council website home page – City of York Council

    https://www.york.gov.uk/
    We provide local government services to around 200,000 people in an area covering approximately 105 square miles. City of York Council: West Offices, Station Rise, York…

City of York Council

    https://democracy.york.gov.uk/documents/s136299/Annex%201%20CYC%20Whistleblowing%20Policy%20and%20Procedure%20-%20final%20draft%20for%20AG%20committee.pdf
    hotline or complaints procedures. Whilst many of the principles covered in the whistleblowing policy relate to any report of wrongdoing at the council, this policy is designed solely for the use of...

City of York Council Annual Complaints Report April 2017 ...

    https://democracy.york.gov.uk/documents/s125735/Annex%201%20-%20Annual%20complaints%20reports%20March%202017_%20April%202018%20v6.pdf
    Complaints about other council services are dealt with under the council’s Corporate Complaints and Feedback procedures and these have been designed using the guidance and good practice specified...

Resolve your City of York Council Complaints for free ...

    https://www.resolver.co.uk/companies/city-of-york-council-complaints
    City of York Council Freedom of information. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of City of York Council complaints. If your complaint is not resolved by City of York Council, you can then package it up and send it to the Information Commissioner’s Office .

CITY OF YORK COUNCIL GRIEVANCE PROCEDURE

    https://democracy.york.gov.uk/Data/Executive/20010406/Agenda/item_7_annex.pdf
    CITY OF YORK COUNCIL GRIEVANCE PROCEDURE 1. Introduction 1.1 The Grievance Procedure is designed to encourage good working relations across the council by; ♦ encouraging the settlement of grievances informally ♦ ensuring grievances are resolved fairly ♦ …

City of York Council Annual Complaints Report 2016 - 2017

    https://democracy.york.gov.uk/documents/s120763/Annex%201%20-%20Annual%20Complaints%20Report%202016%202017.pdf
    complaints procedure, is able to investigate complaints about council services. The exception to this is that the Housing Ombudsman Service (HOS) is the regulator for most housing related services...

Complain about your council - GOV.UK

    https://www.gov.uk/complain-about-your-council
    Complain to your council if they have done something wrong, failed to provide a service or not followed correct procedures Complain about your council - GOV.UK Skip to main content

Meetings - City of York, Pennsylvania

    https://www.yorkcity.org/government/city-council/meetings/
    Should you request information or desire a response to your testimony, you must provide the City Clerk or Council President with your contact information. Information you provide will be used by City of York agents to process your request. Your name, address and request for information may be entered into the City of York complaint tracking system.



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