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https://crtc.gc.ca/eng/archive/2016/2016-102.htm
Mar 17, 2016 · Broadcasting and Telecom Regulatory Policy CRTC 2016-102. PDF version. Reference: Telecom Notice of Consultation 2015-239, as amended. Ottawa, 17 March 2016 . File number: 8657-C12-201505505 Review of the structure and mandate of the Commissioner for Complaints for Telecommunications Services Inc.
https://allontario.ca/commissioner-for-complaints-for-telecommunications-services-ccts/
The Commissioner for Complaints for Telecommunications Services Inc. (CCTS) is an independent organization dedicated to working with consumers and service providers to resolve complaints about telephone and internet services. Its structure and mandate were approved by the Canadian Radio-television and Telecommunications Commission (CRTC).
https://crtc.gc.ca/eng/archive/2011/2011-46.htm
Jan 26, 2011 · The Commissioner for Complaints for Telecommunications Services Inc. (CCTS or the Agency), an independent telecommunications consumer agency, was established in 2007 by several telecommunications service providers (TSPs) in response to Order requiring the CRTC to report to the Governor in Council on consumer complaints, P.C. 2007-533, 4 April ...
http://www.ccts-cprst.ca/wp-content/uploads/2017/06/Annotated-Guide-to-the-Wireless-Code.pdf
CCTS Annotated Guide to the CRTC Wireless Code ... CCTS Commissioner for Complaints for Telecommunications Services CIS Critical Information Summary CRTC Canadian Radio-television and Telecommunications Commission ... Telecommunications Services Inc. (CCTS) as follows: Mail: P.O. Box 56067 Minto Place RO Ottawa ON K1R 7Z1 .
https://www.ccts-cprst.ca/request-for-information-review-of-process/
Dec 03, 2018 · The Commission for Complaints for Telecom-television Services Inc. (“CCTS”) is constituted without share capital under Section 211 of the Canada Not-for-profit Corporations Act. It was created in 2007 with a mandate to resolve complaints from consumers and small-business customers about their retail telecommunications services, including ...
https://www.itbusiness.ca/news/canadas-new-telecom-complaints-commissioner-a-peacemaker/3644
Canada’s new telecom complaints commissioner a peacemaker Brian Jackson @brianjjackson ... and starting September 13 he’ll focus his attention on his new job as full-time commissioner with the Commissioner for Complaints for Telecommunications Services Inc. (CCTS).
https://www.theglobeandmail.com/report-on-business/battle-brews-between-small-telco-federal-complaints-panel/article9946424/
Mar 19, 2013 · "Each telecommunications service provider (TSP) that provides services within the mandate of the Commissioner for Complaints for Telecommunications Services Inc. (CCTS…Author: Rita Trichur
https://www.dslreports.com/forum/r22383776-Anyone-here-had-any-success-complaining-to-these-people
May 13, 2009 · Commissioner for Complaints for Telecommunications Services Inc. »ccts-cprst.ca They say they can help with complaints about: * Local telephone services (including calling features)
https://itnerd.blog/2016/01/19/two-new-updates-from-the-nettalk-iristel-saga/
Jan 19, 2016 · Two New Updates From The netTALK / Iristel Saga. ... (NetTalk) is not a participating service provider of the Commissioner for Complaints for Telecommunications Services Inc. (CCTS) as required by the Commission. As described further below, NetTalk is required to respond to the Commission by 22 November 2013. ...
https://cellphonehelpblog.wordpress.com/category/wireless-industry-news/canadian-wireless-industry-news/crtc/
Sep 29, 2014 · The Commissioner for Complaints for Telecommunications Services Inc. (CCTS) is an independent organization dedicated to working with consumers and their wireless service providers to resolve any complaints relating to their wireless services. This organization collects data on complaints filed by customers, answers consumer complaints, and ...
https://www.cwta.ca/for-consumers/code-of-conduct/
If after this you still feel that we have not adequately addressed your concerns, you can lodge a complaint with the Commissioner for Complaints for Telecommunications Services Inc. (CCTS), an independent third-party complaints resolution service. Information about the CCTS is available at www.ccts-cprst.ca or by calling 1-888-221-1687.
https://www.dslreports.com/forum/r22791796-Homephone-Cut-Phone-Line-Repair-time
Aug 06, 2009 · Honestly, have your parents document everything (names, numbers times of calls, etc.) and then file a complaint with the CCTS. Commissioner …
https://www.mondaq.com/canada/Media-Telecoms-IT-Entertainment/229400/Membership-Has-Its-Privileges-CRTC-Proposes-To-Disconnect-Telecom-Providers-For-Failure-To-Join-Complaints-Body
Mar 28, 2013 · The CRTC has initiated a public proceeding to show cause why certain telecommunications service providers should not have their telecommunications services disconnected. ... Membership Has Its Privileges: CRTC Proposes To Disconnect Telecom Providers For Failure To Join Complaints Body 28 March 2013 . by ...
http://www.ombudsmanforum.ca/en/wp-content/uploads/2019/07/CCTS-RFI-for-Service-Delivery-Review-Direct.pdf
customers about their retail telecommunications services, including local and long-distance telephone, internet access and wireless services. On September 1, 2017, the organization's mandate was expanded to include complaints related to subscription television …
https://bellaliant.bell.ca/small-business/wholesale
Membership in Commissioner for Complaints for Telecommunications Services Inc. (CCTS): In accordance with the directive issued by the CRTC in paragraph 18 of Telecom Decision CRTC 2011-46, any reseller providing services within the scope of the CCTS's mandate (including forborne wireline, wireless, Internet, and voice over Internet Protocol ...
http://frpc.net/wp-content/uploads/2015/10/FRPC-2015-239-25-Aug-2015-comments-.pdf
Aug 25, 2015 · Secretary General CRTC Ottawa, ON K1A 0N2 Dear Secretary General, Re: Review of the structure and mandate of the Commissioner for Complaints for Telecommunications Services Inc., Broadcasting and Telecom Notice of Consultation CRTC 2015-239 (Ottawa, 4 June 2015) 1 The Forum for Research and Policy in Communications (FRPC) is a non -profit and non
https://cellphonehelpblog.wordpress.com/category/wireless-carrier-news/
Sep 29, 2014 · The Commissioner for Complaints for Telecommunications Services Inc. (CCTS) is an independent organization dedicated to working with consumers and their wireless service providers to resolve any complaints relating to their wireless services. This organization collects data on complaints filed by customers, answers consumer complaints, and ...
https://allontario.ca/the-wireless-code/
A customer who believes that their service provider is not adhering to the Code should first try to resolve the problem directly with the service provider. If the customer is not satisfied with the service provider’s response, they can contact the Commissioner for Complaints for Telecommunications Services Inc. (CCTS) as follows:
https://brucetelecom.com/wholesaleobligations
Membership in Commissioner for Complaints for Telecommunications Services Inc. (CCTS) ... with paragraph 40 of Broadcasting and Telecom Regulatory Policy CRTC 2014-576 any reseller of retail local voice services including VoIP, and/or Internet services to individual or small-business customers, must allow certain retail end users to cancel ...
https://www.cwta.ca/wp-content/uploads/2011/08/Code_of_Conduct.pdf
you can lodge a complaint with the Commissioner for Complaints for Telecommunications Services Inc. (CCTS), an independent third-party complaints resolution service. Information about the CCTS is available at www.ccts-cprst.ca or by calling 1-888-221-1687. As adopted by the CWTA Board of Directors: August 13, 2009
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