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https://www.cbsa-asfc.gc.ca/contact/com-eng.html
Oct 10, 2019 · Complaints will be handled in an efficient, professional and impartial manner. Tell us when you think we could have done better. The CBSA takes all complaints very seriously and will respond directly to your concerns. For more information on the CBSA complaints process, please visit our Frequently Asked Questions and Service Standards.
https://cbsa-asfc.gc.ca/contact/faq-eng.html
Sep 30, 2013 · The Canada Border Services Agency would like to hear about your experience with us. The feedback form is to be used to submit a compliment, comment or complaint about the service you received or about a specific program. If you have a general question for the CBSA, and not a compliment, comment or complaint, please refer to our Contact Us page ...
https://www.theglobeandmail.com/canada/article-cbsa-faced-more-than-100-founded-complaints-of-misconduct-by-border/
Sep 04, 2018 · While total number of complaints through the CBSA’s website is less than one tenth of one per cent, CBSA faced more than 100 ‘founded’ complaints of misconduct by border officers in 2017
https://www.cbc.ca/news/canada/windsor/travellers-complain-cbsa-officers-rude-1.4809386
The Canada Border Services Agency faced more than 100 founded complaints from travellers last year, including allegations of racism and rudeness — and one instance of a woman alleging a border ...
https://o.canada.com/news/cbsa-airport-agents-harassment-humiliation
Jul 08, 2013 · Dozens of travellers arriving home at Ottawa International Airport have filed complaints about rude treatment and harassment by Canada Border Services Agency officers, including one who allegedly asked a young woman if she was menstruating.
https://vancouversun.com/news/local-news/former-cbsa-officer-files-lawsuit-over-interrogation-following-sex-harassment-complaint
Nov 25, 2019 · She says she filed a formal complaint of sexual harassment and bullying in October 2016, one of several employees to make formal complaints, and CBSA opened an …
https://complaintsweb.com/cbsa-asfc.gc.ca/
Customer Complaints and Reviews on cbsa-asfc.gc.ca . No complaint or review so far. Be the first to review. Top 4 Contact Address, Phone Number, Email of cbsa-asfc.gc.ca. ... Canada Border Services Agency, Ottawa ON-K1A0L8, Ontario, Canada. Email : [email protected]. Contact Number :
https://www.buzzfeed.com/stephenspencerdavis/dozens-of-canadian-border-agents-were-disciplined-for
May 25, 2018 · The CBSA accepts complaints on its website. Scott Bardsley, press secretary for Public Safety Minister Ralph Goodale, told BuzzFeed News the …
https://globalnews.ca/news/4425464/canadian-border-guard-complaints-report/
Sep 04, 2018 · The total number of complaints through the CBSA’s online “Compliments, Comments and Complaints” website remains at less than a tenth of one per cent of the 95 million travellers seen by ...
https://www.bbb.org/us/ar/little-rock/profile/collections-agencies/cbsa-collections-0935-2546
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are ...
https://bccla.org/wp-content/uploads/2017/06/FINAL-for-web-BCCLA-CBSA-Oversight.pdf
4 OVERSIGHT AT THE BORDER A Model for Independent Accountability at the Canada Border Services Agency EXECUTIVE SUMMARY CANADA BORDER SERVICES AGENCY (CBSA) officers have vast powers. As an agency responsible for enforcing Canada’s customs and ... receive complaints, review CBSA’s policies or officer conduct, or investigate
https://www.canada.ca/en/public-safety-canada/news/2019/05/bill-c-98--independent-review-of-the-canada-border-services-agency.html
Bill C-98 – Independent review of the Canada Border Services Agency. From: Public Safety Canada Backgrounder. The Canada Border Services Agency (CBSA) ensures Canada's security and prosperity by facilitating and overseeing international travel and trade across Canada's border.Author: Public Safety Canada
https://globalnews.ca/news/6217038/cbsa-harassment-lawsuit/
A former officer for the Canada Border Services Agency (CBSA) has filed a lawsuit against the agency, claiming its response to her sexual harassment claim added insult to injury.
https://www.thestar.com/news/canada/2010/04/22/are_our_customs_officers_traumatizing_visitors.html
Apr 22, 2010 · Senior CBSA officials typically send a form letter in response to the complaints, thanking the correspondent for the opportunity to respond, and expressing hope that “any future encounters with ...
https://www.canada.ca/en/public-safety-canada/news/2019/05/legislation-introduced-for-independent-review-of-the-canada-border-services-agency.html
May 07, 2019 · Legislation introduced for independent review of the Canada Border Services Agency. From: Public Safety Canada News release. The Government of Canada is committed to providing border services that are world class and worthy of the trust of Canadians.Author: Public Safety Canada
https://www.bbb.org/us/mn/hopkins/profile/insurance-services-office/cbsa-0704-96541288
Cbsa Insurance Services Office. 2859 Hedberg Dr. Hopkins, MN 55305 (952) 545-6861. 2859 Hedberg Dr, Hopkins, MN 55305 ... BBB asks third parties who publish complaints, reviews and/or responses on ...
http://redbookonline.bc211.ca/service/53935320_53935320/cbsa_compliments_comments_and_complaints
Accepts compliments, comments, and complaints for the Canada Border Services Agency. To fully address complaints, the agency requires the complainant's name, address, and telephone number; a description of what happened including the date, time, and port of entry; and, where possible, the name and/or badge number of the CBSA officer involved.
https://www.cbc.ca/news/canada/cbsa-files-abuse-atip-1.4999473
Even if Granados had filed a complaint, there's no assurance it would appear in the numbers released by the CBSA. Public complaints submitted online are initially filed separately, a CBSA ...Author: Diana Swain
http://behindthenumbers.ca/2019/09/05/border-guards-without-boundaries-why-cbsa-needs-a-watchdog/
Sep 05, 2019 · The legislation would rename the CRCC the Public Complaints and Review Commission (PCRC) and give it jurisdiction over the CBSA. Individuals would be able to file complaints about CBSA officers, and the review body would have published an annual review of the border agency’s work. All in all, it wasn’t a bad piece of legislation.
https://www.citynews1130.com/2019/11/22/cbsa-border-interrogation-sexual-assault/
Nov 22, 2019 · VANCOUVER (NEWS 1130) – Disturbing claims have been filed against the Canada Border Services Agency by a former officer from Vancouver. Former firearms instructor Jannelle Buchanan claims she was sexually harassed in 2016, and after she made a complaint, she says the employee retaliated by filing complaints about her, which the CBSA investigated.
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