Complaints Against Hospitals Nsw

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How to make a complaint - NSW Health Care Complaints ...

    https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
    A complaint to the Commission may be about any health service provider in NSW. This includes: practitioners such as doctors, nurses, dentists, pharmacists, psychologists, chiropractors, podiatrists and others, regarding the clinical care and treatment of a patient, or their professional conduct, and

Your feedback - Patient care, treatment and concerns

    https://www.health.nsw.gov.au/patientconcerns/Pages/feedback.aspx
    Contact the hospital complaints officer. If you don't feel comfortable discussing your concern with the manager or those involved, you can contact the hospital's designated complaints officer. Find a public hospital for contact details. The complaints contact officer will: identify the main concerns you have about the care you received

Complaints and Compliments - Northern NSW Local Health ...

    https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/
    Contact addresses for the NSW Ministry of Health; NSW Health Care Complaints Commission ; After hours complaints should be directed for interim management to the ‘on-call’ senior manager of the particular facility or service. Contact Addresses for the Northern NSW Local Health District Street address: Hunter Street Lismore NSW 2480 Australia

Complaints - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Complaints/Complaints
    Complaints The Commission receives and deals with complaints about individual health practitioners, such as doctors, optometrists and acupuncturists, and health service organisations, such as hospitals in NSW.

NSW Health Care Complaints Commission healthdirect

    https://www.healthdirect.gov.au/partners/nsw-health-care-complaints-commission
    The Health Care Complaints Commission is an independent body that deals with complaints about health service providers in NSW. This includes complaints about hospitals, medical centers, doctors, nurses or any other health service provider. The work is governed by the  Health Care Complaints Act.

Complaints about mental health care - NSW Health Care ...

    https://www.hccc.nsw.gov.au/Information/Information-For-Health-Consumers/Complaints-about-mental-health-care/default.aspx
    Jul 30, 2014 · Complaints about mental health care. Complaints and inquiries are made to the Health Care Complaints Commission from people who are detained under the NSW Mental Health Act (i.e. people detained in hospital, or people on Community Treatment Orders and …

Filing complaints about a doctor, hospital, or provider ...

    https://www.medicare.gov/claims-appeals/file-a-complaint/filing-complaints-about-a-doctor-hospital-or-provider
    You may have a complaint about improper care (like claims of abuse to a nursing home resident) or unsafe conditions (like water damage or fire safety concerns). To file a complaint about improper care or unsafe conditions in a hospital, home health agency, hospice, or nursing …

How can I complain about poor medical care I received in a ...

    https://www.hhs.gov/answers/health-care/how-can-i-complain-about-poor-medical-care/index.html
    Typical complaints QIOs handle are getting the wrong medication, having the wrong surgery, or receiving inadequate treatment. You can also find your QIO by calling 1-800-MEDICARE. If you get an infection while you are in the hospital or have problems getting the right medication, you can file a complaint with the Joint Commission. This group certifies many U.S. hospitals' safety and security …

Patient care, treatment and concerns

    https://www.health.nsw.gov.au/patientconcerns/Pages/default.aspx
    The NSW Patient Safety and Clinical Quality Program outlines what you might reasonably expect if you are admitted as a patient to a hospital or require treatment from a health service: appropriate treatment for your condition when you need it; the best possible care at all times, based on the latest evidence

Complaints - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints
    Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.

FAQs - I am thinking of making a complaint - NSW Health ...

    https://www.hccc.nsw.gov.au/Information/Frequently-Asked-Questions/I-am--thinking-of-making-a-complaint/default.aspx
    May 20, 2015 · You can complain about any health service provider in NSW, including: any registered practitioner such as doctors, nurses and dentists any unregistered provider, such as massage therapists, naturopaths and psychotherapists any organisation offering a health service, such as public and private hospitals, and day surgeries and medical centres.

Customer complaints Service NSW

    https://www.service.nsw.gov.au/contact-us/customer-complaints
    Complaints about our services Service NSW is committed to providing excellent customer service and every attempt is made to deal with complaints on the spot, however, if you would like to submit a complaint we would like to assure you that we will act in an …

Complaints about health care in NSW surge, with one ...

    https://www.smh.com.au/national/nsw/complaints-about-health-care-in-nsw-surge-with-one-practitioner-triggering-16-investigations-20171123-gzrfrx.html
    Nov 23, 2017 · The number of complaints about NSW's health care providers has doubled in the past 10 years to more than 6300 in 2016-17, in what the Opposition has described a "system at breaking point".

Complaint Management Guidelines

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/GL2006_023.pdf
    Complaint Management Guidelines Summary To provide an operational framework for dealing with a complaint in accordance with the Complaint Management Policy (PD2006_073). These guidelines provide interpersonal strategies for dealing with consumers at the first point of …

How to Find Complaints Against a Doctor or Hospital - Nolo

    https://www.nolo.com/legal-encyclopedia/how-find-complaints-against-doctor-hospital.html
    How to Find Complaints Against a Doctor or Hospital. ... thing you'll certainly want to do before picking a healthcare provider is figure out whether there have been any formal complaints made against the doctor or hospital you're considering. The purpose of this article is to spotlight a few key resources that can help you do a little research ...Author: Shad Withers

Home - NSW Health Care Complaints Commission

    http://www.hccc.nsw.gov.au/
    Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …

NSW healthcare complaints on the rise, system under ...

    https://www.abc.net.au/news/2017-05-08/nsw-healthcare-complaints-on-the-rise/8505720
    NSW healthcare complaints on the rise, system under 'enormous pressure' ... "It shows the New South Wales health and hospital systems are under enormous pressure," he said.

Consumer information Veterinary Practitioners Board

    https://www.vpb.nsw.gov.au/consumer-information
    Make a formal complaint against a veterinarian. If you would like the Board to investigate the actions of a veterinarian you need to lodge a formal complaint. Board decisions. After investigating a complaint the Board may dismiss the complaint or find the veterinarian guilty of unsatisfactory professional conduct or professional misconduct.

Complaint Management Policy - NSW Health

    http://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2006_073.pdf
    • Complaint information is openly communicated while protecting confidentiality and personal privacy. • All complaints are recorded to enable review of individual cases, to identify trends and risk and report on aggregated complaint information. • Complaint management policy, practices, and data are regularly



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