Complaints Leaflets Nhs

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Our Complaints Procedure Leaflet - NHS Greater Glasgow and ...

    https://www.nhsggc.org.uk/media/241732/nhsggc_complaints_procedure_leaflet.pdf
    Our Complaints Procedure Leaflet. NHS Greater Glasgow and Clyde is committed to providing high quality care and treatment to our patients, and excellent service to others who use its services. We understand, however, that sometimes things go wrong.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process.

NHS Complaints leaflet OCD Action The UK's Obsessive ...

    https://www.ocdaction.org.uk/resource/nhs-complaints-leaflet
    NHS Complaints leaflet; NHS Complaints leaflet. Rate this resource: 3. Print Page; If you are unhappy with the service you have received from the NHS this new leaflet from NHS England details how you can give feedback or make a complaint. nhs_complaints_guidance_leaflet.pdf.

Our Complaints Procedure - NHS Greater Glasgow and Clyde

    http://library.nhsggc.org.uk/mediaAssets/Procedures/nhsggc_complaints_leaflet.pdf
    Our Complaints Procedure. NHS Greater Glasgow and Clyde aims to deliver high quality healthcare and to use the views and experiences of those who access our services as part of a process of continuous improvement. This leaflet gives basic information about our complaints procedure.

Patient Complaints Leaflet - grmc.nhs.uk

    https://www.grmc.nhs.uk/website/L81078/files/Patient%20Complaints%20Leaflet.pdf
    you can make your complaint to NHS England and they will undertake the investigation. Please note, you cannot complain both to the practice and to NHS England. Address: NHS England, PO Box 16738, Redditch, B97 9PT, email: [email protected] (please state ‘for the attention of the complaints team’ in the subject line), Tel: 0300 311 2233.

Complaints in the NHS - wales.nhs.uk

    http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
    All NHS organisations have a complaints procedure. This leaflet tells you what to do if you have a complaint or concern. The NHS complaints procedure does not deal with complaints about private treatment, local authority social services or where you have started legal action.

Feedback and complaints - nhshighland.scot.nhs.uk

    https://www.nhshighland.scot.nhs.uk/Feedback/Documents/2017%20Feedback%20%20Complaints%20Leaflet.pdf
    Complaints and issues which are dealt with under different procedures • Some things you may wish to complain about are not handled through the NHS complaints procedure. These include: › private health care or treatment › services not provided or funded by the NHS, and › …

NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    NHS England PO Box 16738 Redditch B97 9PT. By email to: [email protected]. If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line. By telephone: 0300 311 22 33. Our opening hours are: 8am to 6pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. We are closed on bank holidays.

Number of written complaints about NHS increases 4.9 per ...

    https://digital.nhs.uk/news-and-events/news-archive/2017-news-archive/number-of-written-complaints-about-nhs-increases-4-9-per-cent
    Sep 14, 2017 · *NHS Digital 1 must be quoted as the source of these figures *Regional data are available within this report 14 September 2017 There were 208,400 written complaints received by the NHS during 2016/17 2 - up 4.9 per cent on the previous year, NHS Digital figures released today show.. The figures mean on average 571 written complaints were made every day.

What is PALS (Patient Advice and Liaison Service)? - NHS

    https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
    If you're not happy with an NHS service, you can make a complaint. You should complain to the person or organisation providing the service first, such as the GP, dentist, hospital or pharmacist. Alternatively, you can complain to the commissioner of that service – either NHS England or the area clinical commissioning group (CCG) .

Complaint forms Parliamentary and Health Service ...

    https://www.ombudsman.org.uk/making-complaint/complain-us-getting-started/complaint-forms
    The person making the complaint will need to register and login to do this. Or you can download one of the forms below. Complaint form - NHS in England (PDF 71KB) Complaint form - NHS in England (Word 76KB) Large print complaint form - NHS in England (Word 60KB) Easy read complaint form - NHS in England (Word 2.8MB)

NHS Scotland: Feedback and Complaints (Factsheet)

    https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-scotland-feedback-and-complaints-factsheet
    NHS Scotland: Feedback and Complaints - Print files (ZIP, 15.1MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board.

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

Complaints NHS National Services Scotland

    https://nhsnss.org/contact-us/complaints/
    Complaints. NHS National Services Scotland (NSS) values your comments, good or bad, to help us improve the service Regrettably, sometimes things can go wrong and the NHS Complaints Procedure aims to give you a quick, but thorough, response to your concern about NSS. Compliments, complaints and feedback can be submitted using our online form.

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    If you are thinking about making a complaint it is important to know that you have access to local advocacy to help you make your complaint and provide support throughout the complaints process. An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you.

Making a Complaint

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.

Complaints, Concerns and Compliments Form - mpft.nhs.uk

    https://www.mpft.nhs.uk/service-users-carers/complaints-concerns-and-compliments
    This leaflet is available in all premises or can be obtained from any member of staff. ... This is a free service which offers assistance with guiding you through the NHS Complaints process and can be contacted on 0800 161 5600 as above. Feedback on the Service Received from Customer Services.

Complain about a GP, pharmacy, dentist or hospital in ...

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · If you’re unhappy with the NHS care or treatment you've received, you have a right to complain using the NHS complaints procedure. To make a complaint, contact the feedback and complaints team at your local NHS health board.

Making a complaint - guysandstthomas.nhs.uk

    https://www.guysandstthomas.nhs.uk/patients-and-visitors/patients/raising-concerns.aspx
    Please be aware that the complaints process cannot look at disciplinary issues, (for example whether a staff member should be sacked), 'strike off' a health professional or suspend their registration, or look at complaints about treatment provided privately unless it was paid for by the NHS. See also our leaflets: Making a complaint (PDF 34Kb)



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