Complaints Leaflets

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Patient Complaints Leaflet - grmc.nhs.uk

    https://www.grmc.nhs.uk/website/L81078/files/Patient%20Complaints%20Leaflet.pdf
    A more detailed version of our Complaints Procedure can be found on our website www.grmc.nhs.uk Gloucester Road Medical Centre Complaints Procedure Patient Information Leaflet We strive to offer the best possible treatment and care. We welcome comments and suggestions for improving our services. However if you have a complaint or are

Leaflet for consumers - Financial Ombudsman

    https://www.financial-ombudsman.org.uk/publications/ordering-leaflet
    In some cases, complaints handling rules mean that businesses have to give customers an official printed copy of the leaflet. You can order supplies in batches of 25 or 825 directly from us. We publish information about some of the things you need to do when you receive a complaint, ...

Complaint handling - General Dental Council

    https://www.gdc-uk.org/information-standards-guidance/standards-and-guidance/complaint-handling
    Together with 28 organisations from across the dental sector, the GDC has developed a set of universal principles for handling complaints about dental professionals. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all.

Our Complaints Procedure Leaflet

    https://www.nhsggc.org.uk/media/241732/nhsggc_complaints_procedure_leaflet.pdf
    Our Complaints Procedure Leaflet NHS Greater Glasgow and Clyde is committed to providing high quality care and treatment to our patients, and excellent service to others who use its services. We understand, however, that sometimes things go wrong. If something goes wrong or if you are dissatisfied

Leaflets Parliamentary and Health Service Ombudsman (PHSO)

    https://www.ombudsman.org.uk/publications/leaflets
    May 01, 2019 · Leaflets. What happens when we investigate. 1 May 2019. ... Complaints and concerns are a valuable source of feedback that can help your practice improve its service. We’ve put together ten tips to help you improve the way your practice handles complaints. Leaflets.

NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology.

leaflet Complaint - Easy read How to Make a - pat

    https://www.pat.nhs.uk/downloads/patient-information-leaflets/other/592%20How%20to%20make%20a%20compalint%20easy%20reading.pdf
    Complaints Department using: The telephone numbers are: PALS - 0161 604 5897 Complaints - 0161 604 5800 Or you can call people at ICA for help on 0808 801 0390 (free phone) 4 Or you can call people at ICAS for help on 0808 802 3000 (free phone) You can tell the people in the Hospital PALS/

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Complaints & Comments Leaflet - yorkmedicalgroup.nhs.uk

    http://www.yorkmedicalgroup.nhs.uk/uploads/file/policy/Comments%20and%20Complaints%20leaflet%2004_19.pdf
    Complaints Leaflet 8am to 6pm or email Please Take a Copy Let the Practice know your views complaints about the NHS in England. You can (Revised April 2019) COMPLAINING ON BEHALF OF SOMEONE ELSE Please note that York Medical Group keeps strictly to the rules of medical confidentiality. If you are complaining on behalf of someone else, the practice

Complaints Leaflet - Maidstone Dental

    https://www.maidstonedental.co.uk/complaints-leaflet/
    Practice Complaints Procedure If you have a concern or complaint about the service you have received from the dentist or any of the staff working in this practice, please let us know. We operate a practice complaints procedure as part of an NHS system for dealing with complaints. How to Address Your Concerns or Complaints … Continue reading "Complaints Leaflet"

Information leaflets SPSO

    https://www.spso.org.uk/information-leaflets
    Below you can download information leaflets about making complaints and our role, remit and process, as well as fact sheets on particular types of complaints, and materials for complaint handling staff in public service organisations. Leaflets about making a complaint

Patient Information leaflet Comments and Complaints

    https://www.emersonsgreenmedicalcentre.nhs.uk/fileadmin/user_upload/downloads/patient-leaflets/COMPLAINTS_PROCEDURE__incl_Patient_Info_Leaflet_Jan_2016.pdf
    Patient Information leaflet Comments and Complaints Updated Jan 2016 Page 2 of 5 Complaints should be addressed in the first instance to the Practice Manager. The Practice Manager will take full details of the complaint and decide how best to proceed with the investigation.

United Utilities - Popular leaflets

    https://www.unitedutilities.com/leaflets
    All our forms and leaflets in one place for you to look at when you need them. Handy, eh? Our most popular leaflets. Water meter application pack (PDF 2,370 KB opens in a new window) Our Priority Services (PDF 246 KB opens in a new window) A guide to using water wisely (PDF 1,948 KB opens in a …

An easy read guide to making a complaint or compliment ...

    http://www.waht.nhs.uk/PageFiles/8930/Complaints%20%20leaflet%20Easy%20Read%20%20June%202016.pdf
    The complaints officer visits Jo on the ward and brings everyone together for a meeting. He listens to all and tries to find a way for the nurse to talk to Jo that she will not find upsetting. Jo is happy now and so is the nurse. - 9 - Making a complaint or compliment about health services

The Children’s Social Care Complaints Process explained

    http://transact.westminster.gov.uk/docstores/publications_store/childrens_services/12_103cc_children_services_complaints_leaflets_parents_wcc_WEB.pdf
    en_services_complaints_leaflets_parents_wcc Printed by Hammerprint 020 8753 2235 Information from this document can be made available in alternative formats and different languages. If you require further assistance please use the contact details below. Telephone: 020 7745 6501 Email: [email protected]

Information Leaflets & Factsheets Publications ...

    https://www.ombudsman.ie/publications/information-leaflets/
    Here are online versions of information factsheets the Ombudsman has published about our services and complaints concerning various service providers. What the Ombudsman does and how you can complain to us. The Ombudsman and local authorities. The Ombudsman and the Department of Employment Affairs and Social Protection

Children's services leaflets - Welcome to Merton

    https://www.merton.gov.uk/social-care/children-young-people-and-families/childrens-services-leaflets
    A variety of information leaflets have been specifically written for children and families and provide a list of contacts and where to get help or advice. A list of those available to download is given below. Children's social care and youth inclusion Leaflets: A guide to social care …

How to complain - Financial Ombudsman

    https://www.financial-ombudsman.org.uk/consumers/how-to-complain
    If you’re not happy with the response you get from the business – or they don’t get back to you – you can ask us to get involved. You need to get in touch with us within six months of receiving the business’s final response to your complaint (though there are some exceptions to this rule – find out more about time limits affecting your complaint).

ISL415 12 How to complain about your health service EasyRead

    https://www.cqc.org.uk/sites/default/files/documents/20130404_isl415_12_how_to_complain_about_your_health_service_easyread_lo_res_final_04apr2013.pdf
    copy of their complaints procedure. The complaints procedure will tell you how make a complaint and what happens next. It will tell you how the NHS service will make changes when they have listened to your complaint. 4 ... ISL415 12 How to complain about your health service EasyRead

Leaflets - General Osteopathic Council

    https://www.osteopathy.org.uk/news-and-resources/publications/leaflets/
    We publish a number of leaflets for patients and the public. Our information leaflets What to expect from your osteopath and Standards of osteopathic care can be purchased, or downloaded below. We also have leaflets to help people wanting to make a complaint about an osteopath, about the General Osteopathic Council as an organisation or about a member of the GOsC Council or Committees (the ...



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