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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the service provider's website, or by asking a member of staff. You can either complain to the NHS service provider directly (such as a GP, dentist surgery or hospital) or to the ...
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
We use cookies to collect information about how you use GOV.UK. We use this information to make the website work as well as possible and improve government services. ... NHS complaints guidance ...Author: Department of Health And Social Care
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will ...
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
We take complaints about our work, staff and levels of service very seriously. If you are not satisfied, please follow the process for raising a formal complaint. If you want to make a formal ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/
Explains the process for making a complaint about an NHS service, including who can complain, time limits, keeping records and local resolution. Explains the rights of children and young people to make a complaint if they are unhappy with NHS treatment they have received. Also covers the rights of ...
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
If you wish to make a complaint about the care or service provided by your dentist or dental surgery, contact the person responsible for the practice complaints procedure. Your dentist will …
https://www.royalfree.nhs.uk/contact-us/compliments-and-complaints/nhs-complaints-procedure/
What to do if the NHS complaints procedure does not resolve your complaint? The NHS complaints procedure aims to resolve all complaints at a local level. If you remain dissatisfied with our efforts to resolve your concerns, you have the right to ask the Parliamentary and Health Service Ombudsman to review your case.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints
Feedback helps us improve the quality of our products and services. If you would like to give us good or bad feedback, you can: email us at [email protected] speak to a member of staff on our general enquiries number - call 0300 303 5678 and select option 2
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.
http://www.nhsborders.scot.nhs.uk/feedback-and-complaints/complaints-procedure/
NHS Borders follows the NHS Scotland Model Complaints Handling Procedure which is detailed in the public guidance. Resolving a complaint. NHS Borders aims to …
https://www.nhsbsa.nhs.uk/contact-us/complaints
If we can’t resolve your complaint, we’ll tell you what to do next and make sure our formal complaints procedure (PDF: 132KB) is followed. Complaints about NHS Pensions and NHS Student Bursaries have to be handled differently because of legislation. This is explained in the complaints procedure.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
Email: [email protected] ... The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply. Please contact the SPSO for more information. The SPSO cannot look at matters that have been or are being considered in court.
https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
If they can’t help, they can explain the complaints procedure and put you in touch with the complaints manager and NHS Complaints Advocacy Service. NHS Complaints Advocacy Service. An NHS complaints advocate can listen to your concerns and may be able to help you write letters, explain any responses you receive and help you prepare for meetings.
https://phw.nhs.wales/use-of-site/complaints/
[email protected]. Post: Rhiannon Beaumont-Wood, Executive Director of Quality, Nursing and Allied Health Professionals. Public Health Wales Number 2 Capital Quarter. Tyndall Street. Cardiff. CF10 4BZ . Complaints relating to compliance with Welsh Language Standards.
https://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
NHS complaints procedure. Please note, this page is intended for community pharmacy owners. If you are a patient or member of the public who wishes to raise an issue about a pharmacy, the first step is to speak to a member of the pharmacy team directly.
https://www.ombudsman.org.uk/making-complaint
Complaints about UK government departments and agencies in 2017-18 Ignoring the alarms: How NHS eating disorder services are failing patients; Maintaining momentum: driving improvements in mental health care; Performance against our Service Charter 2017/18 Quarter 2 (July to September 2017)
https://lonsdalemedicalcentre.nhs.uk/complaints-procedure/
Complaints Comments Leaflet V1.0. Pohwer complaints advocacy Brent. Our Policy. Lonsdale Medical Group is committed to making sure that anyone using our service has a first class experience of us and that they are treated in a caring manner and with dignity and respect.
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