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https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/
You may have several options to make a complaint about adult social care services. One option is to use the complaints procedure, or you may be able to report your concerns to a different organisation, for example, the Local Government Ombudsman or the regulatory body of the professional involved ...
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
https://gov.wales/social-services-complaints-procedure
Jul 30, 2014 · Social services complaints procedure. Guidance for local authorities on how to handle complaints about social services. Part of: Social care. First published: 30 July 2014. Last updated: 30 July 2014. Documents. A guide to handling complaints and representations by local authority social services
https://www.citizensadvice.org.uk/wales/family/looking-after-people/social-services-complaints-w/
Find out what you can do if you are not happy with a service you've had from your local authority social services department. You can find information to help you decide what action to take, and who can help you. Who can use the local authority's complaints procedure to complain about children's ...
https://www.gov.uk/government/publications/childrens-social-care-getting-the-best-from-complaints
Sep 01, 2006 · Children's social care: getting the best from complaints ... and issued under section 7 of the Local Authority Social Services Act 1970 which ... 1989 Representations Procedure (England ...
https://www.hants.gov.uk/educationandlearning/complaints/socialcareservices
Making a complaint about children’s social care services Compliments and comments If you have a compliment or comment you can: let the member of staff know yourself or tell their manager; send an email to [email protected]. They will make sure that your compliment or comment is passed on to the appropriate people
https://gov.wales/sites/default/files/publications/2019-05/a-guide-to-handling-complaints-and-representations-by-local-authority-social-services.pdf
A guide to handling complaints and representations by local authority social services 3 Section 1 – Introduction Purpose 1. This guidance supports the implementation of the Social Services Complaints Procedure (Wales) Regulations 2014 and the Representations Procedure (Wales) Regulations 2014, (“the Regulations”).
https://en.powys.gov.uk/media/9290/Social-Services-Complaints-Leaflet/pdf/Complaints_FEB2019_EN.pdf?m=1550155983970
Social Services Complaints, Comments & Compliments Do you have a Complaint, Comment or Compliment? Have your say... A guide to the 2014 ... the Complaints Procedure, for example where there is an alternate appeals procedure, or where matters are currently or have been before the court. The Complaints Officer can
https://www.kent.gov.uk/about-the-council/complaints-and-compliments
Complaints about schools and academies. Schools and academies deal with complaints themselves. These are not the responsibility of the Council. Each school and academy is required to have its own complaints procedure which should be available to parents, pupils and members of the public.
https://www.anglesey.gov.uk/en/Get-involved/Official-complaints/Social-Services-complaints/Social-Services-complaints-procedure.aspx
Social services complaints procedure for adults and children Comments and Complaints - how to be heard. If you are unhappy with your social services, you have a right to make a comment or complain. We aim for high standards but sometimes things do go wrong. …
https://www.ealing.gov.uk/download/downloads/id/1787/adult_services_complaints_policy_and_procedure.pdf
Council Adult Social Care services will be addressed under The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. The services to which this policy applies are social care services to: older people people with a physical disability people with a learning disability other vulnerable people
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Every CCG will have its own complaints procedure, which is often displayed on its website. Find contact details for CCGs. Contact your local authority if your complaint is about public health organisations, which provide services that prevent disease, promote health and …
https://www.staffordshire.gov.uk/Contact-compliments-and-complaints/complimentscommentscomplaints/Make-a-complaint-about-social-care.aspx
Adult social care. There is a statutory complaints procedure that is specifically for certain complaints that are about adults social care. The legislation that sets out how we are expected to handle these types of complaints is called The Local Authority Social Services and …
https://www.swindon.gov.uk/info/20048/health_support_for_children_and_young_people/520/complain_comment_or_compliment_children_and_adults_services
The complaints procedure covers complaints made to children’s social services, children’s community health services, early help teams and includes our Special Educational Needs and Disability Assessment Team (SENDAT). This procedure does not cover educational and school complaints.
https://www.npt.gov.uk/1399
If you're not satisfied with the answer you get, you can make a complaint. Write to our Complaints Officer, Social Services and Housing, Civic Centre, Neath SA11 3QZ, or telephone the complaints team on 01639 763445. The Complaints Officer will help you to resolve your complaint and advise you of the complaints procedure. What if I'm still not ...
https://www.surreycc.gov.uk/council-and-democracy/contact-us/complaints-comments-and-compliments
We want to know whether our services are meeting your needs and being delivered effectively. More about Adult social care comments and complaints. Children's social care, education and SEND. How to make a complaint about children's social care and education, including SEND, early years, youth support and youth justice. ...
https://www.swansea.gov.uk/sscomplaints
Complaints Officer (Social Services) Telephone: 01792 637345 E-mail: [email protected]. Please go to Making a Comment, Complaint or Compliment about Swansea Social Services for more detailed information about how the complaints process works and …
https://www.caerphilly.gov.uk/My-Council/Complaints-and-feedback/Social-services-complaints
Social services complaints We want our services to be the best they possibly can and that is why your feedback is important to us. You may feel unhappy with a service you have received or you may have an idea that helps us improve.
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