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http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
Who can complain about the NHS? You have the right to give feedback or make a complaint about any aspect of NHS service using the NHS patient feedback and complaints procedure (known as the 'complaints procedure'). To complain you must have: had or …
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://nhsnss.org/contact-us/complaints/
New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.
https://www.nhsinform.scot/publications/feedback-and-complaints/nhs-scotland-feedback-and-complaints-factsheet
NHS Scotland: Feedback and Complaints - Print files (ZIP, 15.1MB) To arrange a print run of this factsheet, contact the person who coordinates the printing and distribution of health rights information at your health board. Who to contact at your health board.
https://nhsnss.org/contact-us/
Contact your local NHS health board (external link) Alternatively, NHS Inform (external link) deals with illnesses, tests, treatments, operations, and answers to commonly asked health questions. NHS 24 (external link) provides self-help information. Citizen's Advice Scotland deliver PASS - Patient Advice & Support Service. We also have some other useful links for patients.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about.
https://www.complaintsdepartment.co.uk/nhs-scotland/
NHS Scotland. NHS Scotland is the publicly funded healthcare system in Scotland. Health and social care policy and funding are the responsibility of the Health and Social Care Directorates of the Scottish Government. NHS Scotland had an operating budget of £11.4 billion in …
http://www.healthcareimprovementscotland.org/about_us/contact_us/complaints.aspx
Complaints and feedback. We welcome any feedback, comments, complaints or concerns about our work, as they are an important way of identifying the perspective of those we serve and improving satisfaction with the services we provide. P lease send any feedback on your experience with Healthcare Improvement Scotland to [email protected]
http://www.healthscotland.scot/publications/nhsscotland-public-facing-model-complaints-handling-procedure
Jul 14, 2017 · NHSScotland public facing model complaints handling procedure; NHSScotland public facing model complaints handling procedure. Guidance. ... Description. This document tells you about NHSScotland's complaints procedure, how to make a complaint to us here at NHS Health Scotland and what you can expect from us when we are dealing with your complaint.
https://www.nhs24.scot/data/uploads/PDF/corporate/nhs-24-scotland-public-facing-complaints-handling-procedure.pdf
take complaints from a friend, relative, or an advocate, if you have given them your consent to complain for you. The Patient Advice and Support Service (PASS) is an organisation that provides free and confidential advice and support to patients and other members of the public in relation to NHS Scotland.
NHS Scotland Vacancies. The NHS is Scotland's biggest employer. If you want the chance to make a real difference to people's lives consider a career with NHS Scotland. Visit www.jobs.scot.nhs.uk. GP Jobs. Working as a general practitioner in rural and urban Scotland is as interesting and challenging a …
https://www.nhslanarkshire.scot.nhs.uk/complaints/
NHS Lanarkshire aims to resolve complaints quickly and as close to the point of service as possible. This could mean an on-the-spot apology and an explanation if something has clearly gone wrong, and immediate action to resolve the problem. The NHS has a two-stage complaints procedure.
https://www.cas.org.uk/pass
Free, confidential, & independent advice & support for patients of the NHS in Scotland. Contact us. Call us on 0800 917 2127. PASS Speak to us. Speak to us in person at your local CAB. PASS Contact us via email. Contact us via email. Chat with an advisor online. Know your rights & responsibilities.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
The PHSO makes the final decision on complaints that haven't been resolved by NHS England. You can call on 0345 015 4033 or use the PHSO's secure online form to raise your complaint (this only applies to NHS services in England). You can find further information and support for making a complaint from:
https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.
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