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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will ...
http://barnsleylmc.co.uk/managing%20complaints.pdf
British Medical Association The NHS complaints procedure (England only): guidance for primary care 3 When a complaint is made on behalf of a child, the practice must be satisfied that there are reasonable grounds for the complaint being made by this individual rather than the child.
https://www.beaconchc.co.uk/how-we-can-help/complaints-service/
Our NHS Complaint Service is charged at our hourly rate, which is a fraction of many other firms. You have complete control over the costs because we won’t tie you into a long contract and we’ll discuss the number of hours required before proceeding at each stage. To enquire about our NHS Continuing Healthcare Complaints Service
https://www.nelincs.gov.uk/wp-content/uploads/2016/02/Complaints-Protocol-2015.pdf
This protocol is intended to ensure that any feedback about a jointly provided service or that involves services provided by more than one organisation is dealt with seamlessly, promptly and clearly through a co-ordinated process, and as stated in the Local Authority Social Service and NHS Complaints (England) Regulations 2009.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
The care you receive in a NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a NHS hospital. This information applies to all patients in NHS hospitals. It also ...
https://www.surreyandsussex.nhs.uk/wp-content/uploads/2018/06/Complaints-Policy-para-4-6-revision-agreed-December-2017.pdf
Social Services and National Health Service Complaints (England) Regulations 2009 (and follow the guidance entitled ‘Listening, responding, improving: A Guide to Better Customer Care’ issued by the Department of Health (Reference 11215) to support implementation of the Regulations), the NHS Constitution, and the
https://www.nhs.uk/about-the-nhs-website/aboutnhschoices/aboutus/documents/120117-nhs-choices-complaints-policy-v2-d01.pdf
NHS CHOICES COMPLAINTS POLICY Feb 2014 V2 7 Support for Staff involved in complaints 13. Complaints can be a cause of concern for staff, particularly if the concerns raised relate to their area. 14. Guidance for staff on preparing statements in response to a complaint can be provided by the Senior Management. Confidentiality 15.
http://www.uhs.nhs.uk/Media/Controlleddocuments/Governanceandsafety/ConcernsandComplaintsPolicyandProcedures.pdf
The purpose of this policy is to explain how University Hospital Southampton NHS Foundation Trust (UHS) implements the statutory legal framework for the Local Authority and National Health Service Complaints (England) Regulations 2009, and meets the requirements of the NHS Constitution.
https://www.england.nhs.uk/2013/10/gender-protocol/
Oct 28, 2013 · NHS England has today published an Interim Gender Protocol for the purpose of addressing the significant variations in equity of access currently experienced by patients using gender identity services across England.. The protocol aims to achieve national consistency in the commissioning of these services, and is the culmination of extensive work to adapt the NHS Scotland …
https://www.nhstayside.scot.nhs.uk/YourRights/CommentsConcernsandComplaints/index.htm
Comments, Concerns and Complaints NHS Tayside is committed to improving the services it provides for patients and their families. As part of this commitment, we are keen to hear from you about your experience of our services.
https://www.bma.org.uk/advice/employment/complaints/complaints-in-primary-care
Dec 07, 2018 · NHS England complaint managers can advise you on practice procedures as well as on dealing with individual complaints, if the problem persists or is particularly complex. The complaints manager can discuss the options with you, including whether the complaint is suitable for conciliation.
https://phw.nhs.wales/use-of-site/complaints/
Complaints relating to compliance with Welsh Language Standards. Public Health Wales is implementing the Welsh Language Standards Regulations (No.7) 2018. If you wish to raise a complaint relating to Public Health Wales’ compliance with the Welsh Language Standards, you can contact us in …
https://lansdownedental.co.uk/complaints-procedure
The Complaints Manager at the Patient Advice and Liaison Service (Pals) at your local Primary care organisation. Or. The General Dental Council Complaints service 0845 120 540. PROTOCOL FOR NHS COMPLAINTS. If you have a complaint involving any aspect of …
http://www.nwssp.wales.nhs.uk/opendoc/325788
complaints in order to meet the requirements of the NHS Concerns, Complaints and Redress Arrangements (Wales) Regulations (2011), Putting Things Right ... Act as a central contact when following the Complaints Protocol and a key contact for the complainant.
https://www.cpft.nhs.uk/Documents/Complaints%20Concerns%20and%20Compliments%20Policy.pdf
complaints, concerns and enquiries can provide invaluable insight into areas where improvements may be required. The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 set out to sustain public confidence in the regulation of healthcare professionals. These regulations are the legislative
https://www.westsussex.gov.uk/media/3788/pan_sussex_joint_working_on_complaints.pdf
Sussex Complaints Protocol NHS Trusts, NHS Clinical Commissioning Groups and Social Services Departments Joint working on complaints Protocol purpose Dealing with a wide range of health and social care organisations can be confusing for people. This protocol aims to address this, by bringing together
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