Council Complaints Procedures

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Council complaints procedures - Cambridgeshire County Council

    https://www.cambridgeshire.gov.uk/council/contact-us/council-complaints-procedures
    Nov 04, 2019 · Complaints are handled by the school's governing body. All schools publish a complaints procedure and you should follow that process. All schools are independently governed and managed. Cambridgeshire County Council has no statutory powers of intervention in individual school complaints.

Complain about your council - GOV.UK

    https://www.gov.uk/complain-about-your-council
    Complain about your council Complain to your council if they have done something wrong, failed to provide a service or not followed correct procedures. Postcode lookup. Enter a postcode

Complaints and Council Procedures

    https://portal.ct.gov/JRC/Left-Nav/complaints/Complaints-and-Council-Procedures
    COMPLAINTS. The following is a brief description of the complaint process. A more detailed technical description is set forth in Section VIII, Council Procedures. A complaint may be filed by anyone or initiated by the Council itself. There is no fee for filing complaints.

Understand how your council works: Make a complaint - gov.uk

    https://www.gov.uk/understand-how-your-council-works/make-a-complaint
    How local councils work in England - types of council, decision-making, council finances, local councillors and making complaints Understand how your council works: Make a complaint - GOV.UK Skip ...

Human Rights Council Complaint Procedure - OHCHR

    https://www.ohchr.org/EN/HRBodies/HRC/ComplaintProcedure/Pages/HRCComplaintProcedureIndex.aspx
    On 18 June 2007, the Human Rights Council adopted resolution 5/1 entitled “Institution-Building of the United Nations Human Rights Council” by which a new complaint procedure was established to address consistent patterns of gross and reliably attested violations of all human rights and all fundamental freedoms occurring in any part of the world and under any circumstances.

Complaints policy British Council

    https://www.britishcouncil.org/about-us/how-we-work/policies/complaints
    The British Council is committed to: taking all comments and complaints seriously and investigating them proportionately and appropriately; ensuring that its staff are aware of the complaints policy and are clear about their responsibilities when handling, resolving and reporting on complaints

Complaints / Compliments

    https://www.carmarthenshire.gov.wales/home/council-services/contact-us/complaints-compliments/
    We have separate information that explains our procedures for handling Social Care Services Complaints and Compliments. If you are approaching us for a service for the first time, (e.g. reporting a faulty street light, requesting an appointment etc.) then this policy doesn’t apply.

Model Complaints Procedure – …ask your council

    http://askyourcouncil.uk/understanding-your-council/making-a-complaint/model-complaints-procedure/
    2 Complaints Procedures for Local Councils. 2.1. Councils should handle complaints in full council or nominate councillors who are authorised to deal with complaints but are not involved with the particular case. 2.2. If the complaint is handled by the full council then two nominated councillors should not take part in the proceedings.

Complaints Handling Procedures - Stirling Council

    https://www.stirling.gov.uk/council-democracy/complaints/complaints-procedures/
    complaints from Community Councils (a Community Council is not a 'member of the public' under the terms of the Scottish Public Services Ombudsman Act 2002 and so the SPSO cannot accept complaints from Community Councils.

Complaints procedures - City of Melton

    https://www.melton.vic.gov.au/Council/Customer-Service/Complaints-procedures
    Complaints procedures. Should you be dissatisfied with a Council service for any reason, please contact us to have the matter addressed. Complaints can be made by phone, email, letter or in person.

Complaints procedure - Derbyshire County Council

    https://www.derbyshire.gov.uk/council/complaints/complaints-procedure/complaints-procedure.aspx
    In our complaints procedure you can find out how complaints will be handled and also information from the local government ombudsman. If you have a complaint or comment about the council please contact us.. If your complaint is about a service a child or young person has received from our children and younger adults social care service please see our children's social care complaints and ...

Complaints and feedback procedures - City of Sydney

    https://www.cityofsydney.nsw.gov.au/council/contact-us/complaints-and-feedback-procedures
    We realise that sometimes, despite our best efforts, people may not be happy with the way we have performed a service. The City's complaints and feedback guidelines provide a framework for the management of both compliments and complaints to Council and the key measures we …

Complaints - London Borough of Richmond upon Thames

    https://www.richmond.gov.uk/complaints
    May 29, 2018 · Complaints. If we make a mistake, please let us know about it immediately so we can put things right. How to make a complaint

Council complaints - Wigan Council - Residents

    https://www.wigan.gov.uk/Council/Contact-us/Council-Complaints.aspx
    Complaints about Inspiring healthy lifestyles; If you have a specific query, comment or suggestion regarding a Wigan Council service, you should contact the service directly. Services will also try to resolve complaints on the spot by talking through problems with you, without the need to go through our formal complaints procedure.

Complaints to the Council Dundee City Council

    https://www.dundeecity.gov.uk/service-area/chief-executive/chief-executives-services/complaints-to-the-council
    Dundee City Council's Complaints ProcedureDundee City Council is committed to providing high-quality customer services.We value complaints and use information learned from them to help us improve our services.If something goes wrong or you are dissatisfied with our services, please tell us. This page describes our complaints procedure and how to make a complaint.

Complaints and compliments - Kent County Council

    https://www.kent.gov.uk/about-the-council/complaints-and-compliments
    Complaints about schools and academies. Schools and academies deal with complaints themselves. These are not the responsibility of the Council. Each school and academy is required to have its own complaints procedure which should be available to parents, pupils and members of the public.



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