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https://crtc.gc.ca/eng/phone/plaint.htm
The CRTC deals with complaints about accessibility. For example, if you ask for your phone bill in Braille, and your phone company doesn’t provide it, contact the company again. If you’re still not satisfied, contact the CRTC. This applies to all service providers (telephone, cellular and VOIP, internet services).
https://crtc.gc.ca/eng/info_sht/g8.htm
CRTC Client Services receives and reviews your complaint, and responds to you directly or forwards your complaint. Depending on the volume of complaints and enquiries, you should receive a response from the CRTC within 10 working days after the complaint is received, even if it's just to let you know that your complaint has been forwarded.
https://crtc.gc.ca/eng/contact/
Many questions or complaints are resolved at this stage. If your issue remains unresolved, please contact the Commission for Complaints for Telecom-television Services (CCTS) for assistance.
https://business.financialpost.com/telecom/crtc-calls-for-complaints-on-misleading-aggressive-telecom-sales-practices
Jul 16, 2018 · CRTC calls for complaints on misleading, aggressive telecom sales practices The regulator also called on the companies such as BCE, Rogers and Telus to answer a series of questions about their sales practices
https://business.financialpost.com/telecom/time-to-reinvent-and-rename-crtc-legislative-review-panel-recommends
Jan 29, 2020 · Time to ‘reinvent’ and rename CRTC, legislative review panel recommends 'The CRTC must shift to a more proactive and forward-looking style of regulation'Author: James Mcleod
https://www.thestar.com/business/2015/05/25/complaints-about-bell-rogers-and-telus-to-crtc-include-heart-wrenching-offbeat-gripes.html
May 25, 2015 · Complaints about Bell, Rogers and Telus to CRTC include heart-wrenching, offbeat gripes Wireless carriers automatically renewing customers’ …
https://crtc.gc.ca/eng/phone/mobile/
Make a Complaint. How to make a complaint about your mobile phone services online, by email and by phone. Phone Services for People with Disabilities. Handsets, message relay services (MRS), video relay services (VRS), and 9-1-1 services for people with disabilities. You …
https://crtc.gc.ca/eng/internet/plaint.htm
How to Make a Complaint about your Internet Service Internet service providers compete to have you as a customer. When businesses compete, the CRTC does not intervene in the retail rates that are charged to customers. The CRTC is also not directly involved in their billing and marketing practices, quality of service issues, and customer relations.
https://crtc.gc.ca/eng/phone/cprstccts.htm
Its structure and mandate were approved by the CRTC. The CCTS handles complaints about most telecommunications services provided to individuals and small businesses, including home phone, wireless, Internet, and Voice over Internet Protocol (VoIP) services.
https://crtc.gc.ca/eng/home-accueil.htm
Canadian Radio-television and Telecommunications Commission We are an administrative tribunal that operates at arm’s length from the federal government. We are dedicated to ensuring that Canadians have access to a world-class communication system that promotes innovation and enriches their lives.
https://www.theglobeandmail.com/business/article-crtc-confirms-canadaian-telecom-industry-engages-in-misleading-sales/
CRTC confirms Canadian telecom industry engages in misleading sales practices. ... He noted they could lead to lower customer complaints and possibly reduce the rate of subscriber turnover, a ...Author: Christine Dobby
https://www.shaw.ca/legal/your-voice/
If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.
https://www.facebook.com/crtceng
CRTC - Canadian Radio-television and Telecommunications Commission. 7.1K likes. Welcome to the CRTC Page! Find and share useful info on your communication services and products. Page en …Followers: 7.6K
https://www.theglobeandmail.com/business/commentary/article-the-crtcs-fundamental-mistake-broadcasting-is-the-internet-but-the/
Jun 07, 2018 · The CRTC maintains that internet access is “almost wholly driven by demand for audio and video content.” However, its own data contradicts that conclusion, since it …
https://www.ccts-cprst.ca/
Resolving customer complaints about Canadian telecommunications and television services for over 10 years Introducing the Internet Code Effective January 31, 2020, the CCTS begins administering the new Internet Code, issued by the Canadian Radio-television and Telecommunications Commission (CRTC) in July 2019.
https://en.wikipedia.org/wiki/Canadian_Radio-television_and_Telecommunications_Commission
To handle complains, the CRTC was ordered by the Government of Canada to create an independent, industry-funded agency to resolve complaints from consumers …Headquarters: Gatineau, Quebec, Canada
https://lnnte-dncl.gc.ca/plt-cmp-eng
The National Do Not Call List (DNCL) gives consumers a choice about whether to receive telemarketing calls. The National DNCL Rules set out responsibilities for Canada’s telemarketers and clients of …
https://www.ccts-cprst.ca/for-consumers/complaints/
Complaints process explained. We regularly examine our complaint handling process to ensure that it is thorough, fair and efficient. Here’s how the process works. Assessment When we receive a complaint, we review it
https://services.crtc.gc.ca/pub/CommonAppPublic/Default.aspx
Jun 02, 2019 · My CRTC Account Services Submit your form via My CRTC Account, a secure method for sending electronic files to the Commission.. Frequent Users: log in. GCKey and Partner Log In allow you to securely conduct online business with various governmental programs and services.
https://www.cbc.ca/news/business/crtc-skinny-basic-tv-1.3494583
CRTC withholds action. Despite receiving hundreds of complaints, spokeswoman Valladao says the CRTC is taking a wait-and-see approach while it monitors the situation.
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