British Rail Complaint Form

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National Rail Enquiries - Comment or Complaints About a ...

    https://www.nationalrail.co.uk/contact/feedback/77662.aspx
    If your complaint does not meet the eligibility criteria of the Rail Ombudsman, they will transfer your complaint to another organisation that will be able to help you further, such as Transport Focus or London TravelWatch – the independent consumer watchdogs for the rail industry. They can independently review your complaint and where ...

Start a Complaint - Rail Ombudsman

    https://www.railombudsman.org/making-a-complaint/start-a-complaint/
    rail ombudsman customer complaints. rail ombudsman customer complaints. Cymraeg; Accessibility; ... The quickest way to start a complaint is to fill out our online form. This allows you to: ... We can also let you know how to complain to us if you need translation services or British Sign Language. Just ask us.

National Rail Enquiries - Unhappy with the response from ...

    https://www.nationalrail.co.uk/contact/feedback/77670.aspx
    There are some complaints that the Rail Ombudsman will not be able to look into, for example if it is about the way one of our services has been designed, industry policy, or if your complaint relates to an event which took place before the Rail Ombudsman service was established. If that is the case, then they will contact you to let you know.

Making a complaint about rail services nidirect

    https://www.nidirect.gov.uk/articles/making-complaint-about-rail-services
    Do you have a complaint about a rail service, station or train? Find out how to register your complaint and what to do if you are not happy with the outcome. ... Making a complaint about rail services. Do you have a complaint about a rail service, station or train? ... This feedback form is for issues with the nidirect website only. You can use ...

Make a Complaint Online Complaint Form South Western ...

    https://www.southwesternrailway.com/contact-and-help/complaints
    There is always somebody over the phone between 06:00 and 22:00 who can update you on the status of your complaint. We want to improve our complaints handling to help us offer you a better service. If you are unhappy with our response, you can go to the Rail Ombudsman who will assist you further. https://www.railombudsman.org

British Rail - Wikipedia

    https://en.wikipedia.org/wiki/British_Rail
    British Railways (BR), which from 1965 traded as British Rail, was the state-owned company that operated most of the overground rail transport in Great Britain between 1948 and 1997. It was formed from the nationalisation of the "Big Four" British railway companies and lasted until the gradual privatisation of British Rail, in stages between 1994 and 1997.Headquarters: London, United Kingdom

Northern Rail Complaints

    https://www.complaintsdepartment.co.uk/northern-rail/
    Northern Rail is the main train operator in the North of England and is a British train operating company owned by Serco-Abellio. Northern runs a mix of commuter rural and some longer-distance services around Cheshire, County Durham, Cumbria, Greater Manchester, Lancashire, Merseyside, Northumberland, Teesside, Tyne and Wear and Yorkshire.

Online Form - complaint booking - Bahn

    https://www.bahn.com/en/view/home/info/complaint-booking.shtml
    Online form I would like to file a complaint about: My booking

Can I claim compensation for train delays and cancellations?

    https://www.which.co.uk/consumer-rights/advice/can-i-get-compensation-for-train-delays-and-cancellations
    Escalate your complaint to the Rail Ombudsman. If you’ve had a final response that you’re not happy with, or haven’t heard from the train company about your complaint in 40 working days, you can escalate your complaint. The Rail Ombudsman is a free and independent service that investigates complaints about train companies.

Complaints Chiltern Railways

    https://www.chilternrailways.co.uk/transparency/complaints
    Find out how Chiltern Railways monitor and deal with customer complaints. You can also find information about how to make a complaint.

Delay Repay Train Delay Great Western Railway

    https://www.gwr.com/help-and-support/refunds-and-compensation/delay-repay
    From 1 April 2019 GWR has introduced the Delay Repay compensation scheme for passengers holding single, return and weekly tickets. If you hold a valid single, return, or weekly ticket, you will be able to claim compensation for delays of 15 minutes or more, whatever the cause.

Southern Rail Complaints

    https://www.complaintsdepartment.co.uk/southern-rail/
    Initial complaints should be directed to Southern Rail directly. You can find contact details for Southern Rail above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of Southern Rail as these comments will not be approved.

How to make a complaint to Northern Rail - Manchester ...

    https://www.manchestereveningnews.co.uk/news/greater-manchester-news/northern-rail-complaint-train-how-14684905
    May 21, 2018 · Here is how to make a complaint to Northern Rail if you are unhappy with the service - including cancelled or delayed trains ... You can fill in a comments form, which you can get from staff at ...

Rail transport in Great Britain - Wikipedia

    https://en.wikipedia.org/wiki/Rail_transport_in_Great_Britain
    From the start of 1948, the "big four" were nationalised to form British Railways (latterly British Rail) under the control of the British Transport Commission.Although BR was a single entity, it was divided into six (later five) regional authorities in accordance with the existing areas of operation.Infrastructure company: Network Rail

Contact us - Network Rail - Network Rail – Network Rail

    https://www.networkrail.co.uk/communities/contact-us/
    Contact and enquiry progress tracking. We have a number of ways in which you can get in touch with us: Call our 24/7 national helpline on 03457 11 41 41; Use our live chat service Use our online contact form Write to us – Network Rail: 1 Eversholt Street, London, NW1 2DN

Complaints handling procedure Great Northern Railway

    https://www.greatnorthernrail.com/help-and-support/contact-us/complaints-handling-procedure
    Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.

Contact Nationalrail.com Buy Tickets online or phone

    https://www.nationalrail.com/contact/
    Please use the form below to contact nationalrail.com about this website. If your query is about a ticket booked online, please call the online ticket sales office on 0333 202 2222. Alternatively, if you wish to book tickets over the phone, please call 0191 387 1387 during office hours.

Delay Repay compensation Southern Railway

    https://www.southernrailway.com/help-and-support/journey-problems/delay-repay-compensation
    Donate your Delay Repay. We have set up a new partnership with both Samaritans & Railway Children, following customer feedback, giving you the option to donate to either cause if your train is delayed for 15 minutes or more.. We have chosen to partner with these organisations as they support mental health and young people, two key focus areas for us. 100% of the funds raised by passengers will ...

Complaints handling procedure Southern

    https://www.southernrailway.com/help-and-support/contact-us/complaints-handling-procedure
    Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.



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