British Rail Complaint

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National Rail Enquiries - Comment or Complaints About a ...

    https://www.nationalrail.co.uk/contact/feedback/77662.aspx
    If your complaint does not meet the eligibility criteria of the Rail Ombudsman, they will transfer your complaint to another organisation that will be able to help you further, such as Transport Focus or London TravelWatch – the independent consumer watchdogs for the rail industry. They can independently review your complaint and where ...

Start a Complaint - Rail Ombudsman

    https://www.railombudsman.org/making-a-complaint/start-a-complaint/
    rail ombudsman customer complaints. We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

National Rail Enquiries - Contact us

    https://www.nationalrail.co.uk/56904.aspx
    Further Complaint Handling. In the event that you remain dissatisfied, you can contact the Rail Ombudsman, or the independent consumer watchdog, Transport Focus, or for journeys in the London area, London TravelWatch.

Making a complaint about rail services nidirect

    https://www.nidirect.gov.uk/articles/making-complaint-about-rail-services
    Registering your complaint. If you have a complaint about a rail service or journey, the first step is to contact Translink who operate the line, train or station.

Complaining about your train journey - Transport Focus ...

    https://www.transportfocus.org.uk/advice-and-complaints/complaining-about-your-train-journey/
    Tips for making a complaint. You will need to contact the right rail company first. National Rail Enquiries gives a list of all the train operating companies.The National Rail Enquiries journey planner can also tell you which train company you need to complain to and provides their contact details.. If your complaint concerns a station then you will need to know who manages it.

Northern Rail Complaints

    https://www.complaintsdepartment.co.uk/northern-rail/
    Northern Rail is the main train operator in the North of England and is a British train operating company owned by Serco-Abellio. Northern runs a mix of commuter rural and some longer-distance services around Cheshire, County Durham, Cumbria, Greater Manchester, Lancashire, Merseyside, Northumberland, Teesside, Tyne and Wear and Yorkshire.

Make a Complaint Online Complaint Form South Western ...

    https://www.southwesternrailway.com/contact-and-help/complaints
    There is always somebody over the phone between 06:00 and 22:00 who can update you on the status of your complaint. We want to improve our complaints handling to help us offer you a better service. If you are unhappy with our response, you can go to the Rail Ombudsman who will assist you further. https://www.railombudsman.org

Complaints handling procedures Office of Rail and Road

    https://orr.gov.uk/rail/licensing/licensing-the-railway/complaints-handling-procedures
    This webpage provides information on complaints handling procedures and is aimed at train and station operators. Information specifically for passengers on making a complaint is also available.. Proposals to introduce an Alternative Dispute Resolution (ADR) scheme in the rail sector will require changes to rail companies' Complaints Handling Procedures (CHPs).

Taking rail complaints further - Transport Focus ...

    https://www.transportfocus.org.uk/advice-and-complaints/rail-complaints/
    The Rail Ombudsman will review your complaint and contact you within three working days to explain how they will progress your case. If your complaint falls outside the scope or eligibility criteria for The Rail Ombudsman, your complaint may be passed to another organisation that …

British Rail - Wikipedia

    https://en.wikipedia.org/wiki/British_Rail
    British Railways (BR), which from 1965 traded as British Rail, was the state-owned company that operated most of the overground rail transport in Great Britain between 1948 and 1997. It was formed from the nationalisation of the "Big Four" British railway companies and lasted until the gradual privatisation of British Rail, in stages between 1994 and 1997.Headquarters: London, United Kingdom

Online Form - complaint booking - Bahn

    https://www.bahn.com/en/view/home/info/complaint-booking.shtml
    Online form I would like to file a complaint about: My booking

Contact Us - Rail Ombudsman

    https://www.railombudsman.org/contact-us/
    rail ombudsman customer complaints. We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Contact us - Network Rail - Network Rail – Network Rail

    https://www.networkrail.co.uk/communities/contact-us/
    Contact and enquiry progress tracking. We have a number of ways in which you can get in touch with us: Call our 24/7 national helpline on 03457 11 41 41; Use our live chat service Use our online contact form Write to us – Network Rail: 1 Eversholt Street, London, NW1 2DN

Complaints handling procedure Great Northern Railway

    https://www.greatnorthernrail.com/help-and-support/contact-us/complaints-handling-procedure
    Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.

Contact Nationalrail.com Buy Tickets online or phone

    https://www.nationalrail.com/contact/
    Contact Nationalrail.com for national rail tickets and bookings. We work with carefully-selected partners for the best ticket prices and advance fares. ... Click on the operator of your train in question to report a complaint: Please use the form below to contact nationalrail.com about this website. If your query is about a ticket booked online ...

British Rail Class 374 - Wikipedia

    https://en.wikipedia.org/wiki/British_Rail_Class_374
    The British Rail Class 374, also branded as the Eurostar e320, is a type of electric multiple unit passenger train used on Eurostar services through the Channel Tunnel to serve destinations beyond the core routes to Paris and Brussels. They began to run passenger services in November 2015.Family name: Velaro

Contact Us - Railcard

    https://www.railcard.co.uk/contact-us/
    If you haven’t been able to purchase a Railcard online, you can buy most 1-year Railcards at any staffed National Rail ticket office (see individual Railcard websites for details). If you’re having issues with your existing Railcard, please contact us on Twitter, Facebook, 0345 3000 250 or [email protected].

National Rail Complaints Number - 03457 48 49 50

    http://www.complaints-number.co.uk/national-rail/
    The contact number for National Rail is available directly from their website at no or lower cost. 03457 48 49 50. Call Connection, Calls cost 7p per minute plus your standard network charge. Please ensure you have the bill payers permission before calling.

Southern Rail Complaints

    https://www.complaintsdepartment.co.uk/southern-rail/
    Initial complaints should be directed to Southern Rail directly. You can find contact details for Southern Rail above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of Southern Rail as these comments will not be approved.



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